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February 2024 by Ricky Brazil
Great service
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February 2024 by Katie D.
I have always had a good experience at this location with very courteous staff members.
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January 2024 by Hafizullah Aria
Their customer service is not good.
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November 2023 by masood salarzai
Waiting time is always more then 30 mins .
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October 2023 by M. Malikzada
The worst customer service
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September 2023 by Daniel T.
One teller, three people doing ?? One telling us the other teller is on break... Wait , wait, wait , oh, I can see a banker for my issue! GREAT ! Yes!!! He took my info , gave me his card, said he'd call me the next day, or I could call him when I did my part with the other bank... I called him three times no answer, emailed also... crickets....They close in 38 minutes. Big box bank I have been with for DECADES- time to jump ship? My money is important and service is everything. Maybe he had an emergency ? Who knows. I may edit this review tomorrow...Well, another day has passed ... Charles Schwab. Here I come!
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August 2023 by Burhan Nabizada
Luck of time management.Luck of professionalism.Luck of customer care.I had an appointment at 10:00 am to start banking with them, and it's already 10:17 no one is available here.I was about to leave no one was sorry about.No customer care felt, well go with other bank.
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February 2023 by Biggs H.
It's literally two mangers helping 2 tellers the lines out there door, they won't even look up or make eye contact because they don't want to open another window,this is so dumb.they need to be fired, it took 3 people to use a money counter then they all went to the back for like what7 mins .I'm for sure calling the head of this branch this is unexceptional,when they seen me making my yelp one of them came out to apologize to the whole line for the wait.
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November 2022 by Mutura Man
Simply a waste of my time coming here. Every time theres just one employee with a long line of people. Drive the extra 5 minutes to go to another Wells Fargo
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April 2022 by Shawn P.
Absolutely zero sense of urgency for the customers waiting in line. 5 people behind the window and 4 just stare at you. Literally the worst branch.
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August 2021 by Sharif Rahpo
They are very poor customer service
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July 2021 by James T
Usually a quick location for branch service. Staff is always friendly and courteous.
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June 2021 by Ryan Ranchhod
AWESOME STAFF - extremely friendly and love that they are open late.
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April 2020 by Jasmine Jacobs
Only gave a 1 star because they usnt a zero. I very friendly staff
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January 2020 by Lily D.
This is located inside the Raley's. It is a full service bank, not just an ATM. It is also the closest WF near work and I manage our corporate accounts. I visit about once a month to pay some Credit cards and misc. business. Everyone is usually very nice. They offer water to waiting customers and try to greet. The biggest gripe is that they take SO long and not short staffed. Longer than you would think necessary for general transactions. Fine, but you should also be able to count to ten. There are a lot of young (twenty-somethings) and I notice that they usually cannot count change without the use of a computer. Gal gave me twice to too much. I gave her a roll of quarters and two rolls of pennies. She gave me $21 when it should be $11. I corrected her and she says, "I thought that at first." She recounts and almost gives me $21 again in frustration but catches herself. Wow, I mean Wow! While going through all this, heard a lady waiting in the lobby have to finally speak up after waiting with no help. The two bankers were chit-chatting amongst themeselves. After awhile she says, "Are one of you a banker?" They said, "Oh you need one? We'll be with you in a moment." and made her wait longer. I don't care if its about business, you address the poor woman you ignored in the first place. So while friendly, not the best service. Watch your stuff for accuracy!