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“I've had the great pleasure of working with Stacy for almost a decade now, and there is no better representative! We are a medical device manufacturer of large equipment pieces, and Stacy has looked after our account making sure our equipment shipments and customers are handled with the outmost care. She is extremely responsive (answers usually within minutes!) and is always quick to resolve any issues (if any), while being fair to the company she works for and her customer accounts. Stacy is an absolute professional and I hope to continue working with her for many years to come.”
“The onsite personnel have provided me with top notch customer service from day one. I highly recommend National Storage on Evergreen Ave West Sacramento CA. 95691”
“We are preparing for a move cross country and it is a pretty intimidating process! From our first visit with Jorge Castro, we knew we were in good hands. He answered all our questions, patiently went through the process and was very friendly. We selected His company because of his professional handling of our move.”
“I was on a waitlist for my trailer. Cody kept me apprised of available openings. When the size I wanted came up, I got a call. They let me come to check it out. It was perfect. So I signed up.I got an unexpected call from Southport Storage. It was to let me know that the cover on my trailer had ripped. I was really impressed with how observant they were and that they followed up by calling me.I came out with a replacement cover. Cody offered to help me put it on.This is much more than a parking lot for rigs.”
“Very organized and efficient, all their clerical employees were courteous and knowledgeable as were their warehousemen. I was in and out of there monstrous facility in 30 minutes and was assisted with a pick up right to my vehicle including loading. The morning I was there the temperature outside was approaching 100 yet the building was cool and comfortable even with many of the rollup doors wide open. Are you moving to a new location with time between moves? They can load up, store up, and deliver up on your schedule, no matter how big or small the job.”
“There has been no faster way for me to get my freight over the years. They are very efficient and courteous to me. When I walk in, they call me by name and I feel almost like family. Best experience I have had with LTL since I have been in business.”
“I would give them 5 stars but I'm reserving the last star, only because whomever owns this franchise, doesn't deserve the few wonderful overworked, understaffed workers. They professionally work at their optimum despite the overwhelming business. There's only so much they can do with so many customers coming in and out! They need help. The workers ( 1 or 2) at a time, never complain, are very helpful and kind. It's insanely obvious the 1 or 2 on any given shift are wearing so many hats on their shift. I've used this uhaul several times in the last several years and it's always the same. Great workers, not enough of them.”
“I would give them 5 stars but I'm reserving the last star, only because whomever owns this franchise, doesn't deserve the few wonderful overworked, understaffed workers. They professionally work at their optimum despite the overwhelming business. There's only so much they can do with so many customers coming in and out! They need help. The workers ( 1 or 2) at a time, never complain, are very helpful and kind. It's insanely obvious the 1 or 2 on any given shift are wearing so many hats on their shift. I've used this uhaul several times in the last several years and it's always the same. Great workers, not enough of them.”
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“Staff is very friendly and straightforward on pricing for their units. I have the largest storage unit now and really appreciate how clean and tidy the facility stays year around. The gate works great for after hours and I haven’t had any issues at all.”