Metro by T-Mobile is a well-regarded store known for its friendly and helpful staff. Customers appreciate the kindness and professionalism of employees, especially a staff member named Kia, who is described as very nice, welcoming, and going above and beyond to assist. She is praised for her calm demeanor, professionalism, and making customers feel valued, which keeps them loyal to the store. The staff also provides good service when handling payments and suggesting new devices or plans, often helping customers find the best deals and promotions. The store is consistently described as clean and well-maintained. Overall, customers recommend this location for its outstanding customer service and positive atmosphere, and many feel the staff deserve recognition for their hard work.
Me and my husband will only deal with akia when we go in there for anything including just to pay a bill. She is very nice & also trys to help us as best to her ability. Always getting us the best deals.Thank you. We won't even go to a different metro. This is our metro store because of her. Thank you
January 2024
Not the most technical staff. Pulled the SD card from my tablet without shutting it off. Not recommended....
September 2023
This store has the best customer service and great deals
