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June 2024 by Aurora LeFevre
This was a very clean place with kind people. It was close to a ton of areas just not the beach. It was in a not so busy area too so it was easy to start a journey to visit elsewhere.
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June 2024 by Raymond Ramirez
The price reflects it. Kinda pricey but worth it.
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June 2024 by Maureen Kays
ADA would be better closer to elevator.Food & drinks: Nice express breakfast included in price
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June 2024 by S P
You cannot sleep here because of the noise from next door, completely avoid if you are using this place just to sleep and rest because you won’t be getting that from all the trucks and loaders next door. Staff are wonderful and very helpful, no complaints there.
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May 2024 by Hilda Bizzell
We had the unfortunate situation of staying at this Holiday Inn after staying at one very nice one in Almagordo New Mexico. This one had no friendly staff. The hotel was hot saving on energy so management not leaving air on consistently We were told Management won't do anything unless someone complained, we did complain but nothing was done. It is just terrible coffee and you could probably check back in a year this owner is cutting back on cost where it matters. Air in room is set at a solid 73 with 3 people in a room it gets stuffy but no adjusting worked. Towels were so bleached it they feel like sandpaper so worn you could see through them. For a quick emergency stay this was fine but it doesn't compare to others. Price should be reduced since this doesn't compare to others.Noteworthy details: Off freeway in social economic deficient area. Many homeless.
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March 2024 by Zechariah Gott
Bad hotel the room was messy and they didn’t give me two beds like we ordered the tub had rust in it and took forever to heat up!!!btw it smells like weed
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February 2024 by mich0190
Terrible! I walked into the (unlocked) lobby at around 12:30 AM (i wanted to see about booking a room), didn't see anyone at all behind the counter, etc. So, while i waited, i decided to maybe use the toilet in the lobby, but it was locked. All good! So i went to grab some hot tea...only THEN, did a worker come out, and decided to yell at me for trying to use their bathroom, and "stealing" their tea (hot water machine and 25 cent tea bags). Then, i informed him i was waiting to talk to someone about a room, and his reply was "LOBBY IS CLOSED, WE ARE BOOKED, LEAVE!".Unnecessarily rude. Negative 5 stars. Womp womp.
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February 2024 by Bill M
Great location, awesome staff.
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December 2023 by Vinson H.
The Holiday Inn Express West Sacramento provides a decent stay overall. The rooms are clean and comfortable, and the staff is generally friendly. However, some areas could use improvement, such as the breakfast variety, which felt limited, and occasional noise from nearby traffic. It's an acceptable choice for a short stay but might not offer the same level of amenities as higher-rated options.
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November 2023 by Mark Regalado
Gotta say not of the best I’ve stayed.Website says pool, work out , room, laundry room. NO pool, work out room?laundry machine broken very old…
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October 2023 by Sasha Rose Neitz
We stayed for an important appointment at West Sac CDTC DMV. From the beginning the experience was delightful. The desk staff was very professional and courteous! I wish I had gotten her name, she has exceptional customer service. We were upgraded for no fee and she put us onto the IHG membership. The room was clean, the shower had incredible water pressure (resulting in a wonderful shower) and the air conditioner really worked! My husband and I slept VERY COMFORTABLY in the bed. I did notice a few things were 100% in the room, like the temperature control needs a new battery and the microwave is missing a dial, but overall I was very happy with the cleanliness of the room and hotel in general. The breakfast was great. The on demand pancakes are a fun novelty (we're used to seeing waffle machines) and I enjoyed the omelets as opposed to scrambled eggs!
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October 2023 by Askowchia GreeleyHill
The hotel was clean. The staff was friendly and efficient. Breakfast was what I expected.Having the freeway close is a double-edged sword; Convenient, but NOISY. In addition (on the night I stayed 9/28/23), there was what sounded like the hammering of a 20" (sounded big) diameter pole into the ground noise that kept on for quite some time!!!!That said, should the need arrive, I would stay again if it was close to my destination/intended purpose for visit.
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September 2023 by Becky R.
I will never stay at a Holiday Inn Express again. Let's just say I have to make a 5 hour trip home with no sleep. The hotel is next to the freeway. You are awaken by every honk, motorcycle, and noise as it's coming through the walls as if you are sitting in the middle of the traffic . My back is killing me from the beds being so uncomfortable. My room wasn't cleaned once during my stay. I had to ask for my own towels and dump my own trash. For a $600.00 price tag for 3 days I expect more. They get a 2 star because the person who checked us in was fabulous!
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August 2023 by Robert Irwi.
The room next door smelled like someone was smoking meth at all night... Told management they did nothing...ya in illegal inconvenience that your night manager did nothing about... hope you decontaminate room 219 or labile it as a meth contaminated room... night of the 7/27/20
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July 2023 by Anthony Bettencourt
In an industrial area, so it was not conducive to walking outside. The staff was really nice. The room was satisfactory, however there was a major leak from the soda vending machine outside our room (water from the refrigeration unit) that had the carpet soaked in front of our room and tracked into our room when you walked through the hall. You had to pass it to get to our room...Walkability: As listed, not much in the area. Industrial area, big trucks, and spotty sidewalks.
