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“Had to go in to replace my debit card. The bank was clean and almost instantly upon entering i was greeted and helped by the bank Supervisor Cierra. She was great, friendly and very helpful.”
“Hi, my name is Silverlene Davis and I just lost my mom and she also was scam by scammers and her policy was pretty low so I ran into some difficulties and I was low on money the bank manager was so nice and so kind to help me to get The paperwork notarized there at the bank for her retirement death benefit so that I can be able to access funds to help with her memorial and celebration of life. Service I am so very thankful that a branch manager would reach out to a customer in their time of need and brief and grieving. I would recommend anyone to become a member at this bank. They are most of the tellers. They are very, very nice. Very kind. I always feel good when I walk in there and I always feel that I get the best customer service. This is the best Wells Fargo I would say in Sacramento. Thank you Wells Fargo to the management at the Town Center, West Sacramento.”
“One of the best banks in yolo County! Not alot of ATM, but I use other credit union ATM such as Golden 1 with no fees or charges and get free checking with direct deposit!!”
“US Bank is as trustworthy as their customer service, I got my US Bank Saving statements online from Proofofstatement Ai and my auto loan application was approved without any issues.”
“Giving this place five stars because Madison was so helpful over the phone and helped me with everything that I needed to get done quickly and efficiently. Somebody give that girl a raise!?”
“Today I want to give special thanks to the Bank of America employee in West Sacramento (1511 W Capitol Ave) — May Phan. My husband and I came in with a rather non-standard request: we urgently needed to change our account number to prevent an automatic payment from being processed.
Honestly, I didn’t expect anyone to resolve it so quickly and efficiently. Usually, at banks, you hear things like “that’s not possible” or “we can’t do that,” but May showed true professionalism. She thought it through, found a solution, and completed everything very quickly — and most importantly, before the payment was processed!
I’m sincerely grateful to her for such smart and creative work — not just following a script. After 3 years of banking here, I can say she is the best employee we’ve worked with.
If you’re a Bank of America customer and have a complex or urgent issue — I highly recommend reaching out to May. She truly helps and resolves issues, unlike others who often simply pass you along.
I also hope bank management notices employees like her — people like May truly improve customer service!”
Open 24 hours
2130 Town Center Plaza, West Sacramento
Banks
“Today I went in to make an emergency wire transfer. Ben was EXTREMELY helpful and understanding about the urgency of my transfer. He doubled checked everything and sent the wire through, and wouldn't you know it, the transfer went through within seconds! Ben made my day!”
“Today I went in to make an emergency wire transfer. Ben was EXTREMELY helpful and understanding about the urgency of my transfer. He doubled checked everything and sent the wire through, and wouldn't you know it, the transfer went through within seconds! Ben made my day!”
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“When I first opened my account, I went on L Street. The woman who assisted me the time, was a nice person and professional. Their tellers…I would fire every damn one of them. They were rude, ignorant, unprofessional, and lacked social skills. Why are those people employed? Makes zero sense to me! If you cannot be your best self when assisting customers, then resign!
I started going to the Golden 1 on J Street. The bank has very nice employees and is indeed professional.”