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January 2024 by Christopher Boyle
Staff is very rude and need to learn more about what they sell. Can't ever seem to get any help cause they go crazy if a homeless person enters the store. They'd rather spend time to catch them stealing then help a guy pick out paint
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January 2024 by Ashley Payne
Had a horrible experience getting my key made. The man who cut it the first time did it completely wrong and when I returned for it he rudely THREW the keys at me and muttered something foul under his breath. I’m never returning and I should have spoke to management but didn’t want to spend anymore time there. When you get something wrong you should treat your customers like gold. Will not be going to this location again.
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January 2024 by S M.
This store is the most convenient for me and is good for the most part. Sometimes it can be hard to find assistance, but usually someone is available. My only complaint are the quality of the the LED two pin light bulbs. I had this problem before (a while ago) and thought it was a one off thing, but it doesn't appear to be. I noticed that some of the light bulbs on the rack had been taped up because they presumably were returns, so I skip those and go for the new packaging. So yesterday I purchased some new bulbs and once again the three pack is another dud. They will probably tape these up and put them back onto the rack...which explains why some of them look taped up. It's annoying to have to go back and forth to the store like this when I can order exactly what I want from Amazon. As much as I like supporting local businesses, this has happened twice over a span of 2-3 years. Not sure what the problem is, but its a shame to have to use Amazon and not be able to buy the light bulbs locally.
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January 2024 by Andrew D.
Great friendly place . I'm new to the area and have been here several times every single time I am greeted I am welcomed and the staff is eagerly ready to always help with any questions. We definitely recommend this place like I said new to the area and it really feels good to come to a place of business like this.
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December 2023 by Marty Shudman
I needed to repaint my entire house, and this hardware store had everything I required. The paint selection was extensive, and the staff offered expert advice on the best products for my project. The quality of the paint and painting tools was exceptional, and the prices were unbeatable. My home looks amazing, thanks to this store's excellent products and service.
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December 2023 by YM 23az
The store & staff are Great! However, this rating is for their Online Order for Pick Up & Delivery at this particular location. (1) I have attempted to place "Several" Online Orders on separate occasions with the "Next Available Store Pick Up Date OR Ship To Store," which end up being "Canceled." (2) With the online order for Same Day Pick Up (which was shown Available & In Stock) get a notification that it is being Processed. Then later checking on this Same Day Pick Up order that the status has CHANGED to Store Pick Up in 3 Days! "Caution" to those who plan to place Online Orders with Ace Hardware, it may get "Canceled" or your Same Day Pick Up will be ready for Pick Up 3 Days Later. Ace Hardware Online Deals are very enticing but very unreliable.
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December 2023 by Kari A.
I'm an avid gardener and decided to spruce up my garden. I visited this hardware store for gardening supplies, and I was blown away by the quality and value they offered. The variety of plants, tools, and accessories was impressive, and the staff was knowledgeable about gardening. I found everything I needed, and the prices were reasonable, allowing me to transform my garden without breaking the bank. This store is a haven for all gardening enthusiasts.
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December 2023 by Paul C.
Short-staffed location, gentleman in front on a Sunday afternoon could not help me with an Ace hardware purchase, said to come back tomorrow. I said the only free time I had was today, I have a job I have to be physically at 9-5, Monday - Friday. Service was disappointing to say the least, might as well go to Home Depot and get the same level of service but cheaper prices. Too bad the local neighborhood hardware store sucks even more than HD. Another Ace Hardware nearby also said they could not help me with my purchase, when previously they said they could, that's called bait and switch.
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December 2023 by Meredith K.
This is a review for online order pickup at this location. I thought ordering online would save time of having to locate the item in the store and wait in line but honestly that might all have been quicker than picking up my order today. First, even though there is a counter with two registers that indicate that orders can be picked up there, apparently people are supposed to know that only one of them is actually for pick up. Then the person who sent me to the other register ultimately ended up coming to help me so I am unsure why he couldn't help me in the first place and save me some time. Next, orders are haphazardly placed on shelves so it took an ungodly amount of time for the employee to find my order. Once it was located, it took an astonishingly long time to print a form for me to sign as confirmation of pickup. It shouldn't have taken 10 minutes to pick up a prepaid order. Lesson learned!
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December 2023 by Marty S.
I had a big painting project coming up and decided to visit this hardware store for paint and supplies. The quality of the paint was outstanding, resulting in a smooth and even finish on my walls. The selection of colors was impressive, and the staff was patient in helping me choose the right shades. The best part? The prices were affordable, and I didn't break the bank to transform my home. This store is a gem for all your painting needs.
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December 2023 by Christina L.
Been here twice now. First time, was looking for a product that their website said was available and after unsuccessfully trying to find it in the store, I tried to find an employee to help me and there was no one. After a while I finally found someone and they said they don't carry it even though the website said they did without even looking at my phone. Finally found it upstairs probably after an hour of looking. Price was also twice as expensive as online.Second time, did a curbside pickup because my daughter was sleeping in her car seat and they refused to come out to bring me my order. I told them my situation and they said they wouldn't come in and I had to come inside to get my order then hung up the phone. Not friendly. Not helpful.
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November 2023 by Cyrus Cohanim
Good useful store. Reasonable prices.
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November 2023 by Saul Colover
Been a fan of Ace for a long time. Large store with a great selection of tools, gear and competitively priced inventory. Extremely knowledgeable staff and if they don't know, they find an answer to the inquiry and provide several good options. They work as a team which makes the experience a good one. I may not be able to recall all the things I have purchased from an Ace Hardware over the years but I will always recall a great experience at a business. Thank you for having a sense of ownership, pride and being good at what you all do You hire great people!
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November 2023 by EZEK APPL
You guys need to work in your Hvac supply transccuons elbows, your sell them in your website but not in your stored or work in having them kn shelf for sale
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November 2023 by Cat
The painting staff are quite incompetent. I had to keep coming back to without able to get the paint color I asked for. Still had to pay for all the paints I bought as they’re non refundable. They expected me to figure out the issue as I had worked there? I tried to be reasonable but honestly this place gave me too much anxiety. Not coming back for sure!
