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October 2024 by Nicoal Sheen
I've always LOVED The Pleasure Chest, and I didn't think that I could love them anymore. However! My love is further solidified and concrete for this incredible sex positive shop and boutique! I had the most wonderful experience with customer service finding information on a gift card that was purchased by my now ex-partner during the pandemic, which I hadn't used yet and was looking to finally utilize for a couple of handsome, yummy lil items I had my eyes on for a while. Not only were they able to find said card in the system and honor such transaction (without me having to go through the ex!) but they also went above and beyond and extended a special discount in which I was trying to catch before the sale was over, *because they are just that amazing!* They honored that the conversation was held during the sale and that the gift card was unable to be rectified in that said time, so they were very generous to apply the sale. And I'm so grateful because of the new delicious goodies I was able to purchase due to their kindness and great customer service and just overall incredible business practices. Thank you once again Pleasure Chest!
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August 2024 by Justin
Used to be great. Now is overpriced and staffed with cold, impersonal, clueless employees who can’t be bothered to feign even the smallest attempt at making customers feel welcome.
After two laughably poor interactions on back- to-back days with the older woman, who (as of July 2024)has mid length pink hair, I personally have no interest in shopping and spending my money here anymore.
It’s either time to find a new store or just start doing my shopping online. Likely the latter. Bummer.
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July 2024 by Aaron Bryson
Top notch selection and helpful and friendly staff
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May 2024 by George
Place was very nice I can’t complain , but the cashier at the counter was the worst customer service I’ve ever had. We asked him to take out the price tickets and he said he didn’t want to ruin his nails. Like use a marker or something. Plus his attitude was out of line.
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April 2024 by priscilla targownik
It’s been so long since I’ve seen a workshop with Carly, please bring those back!
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April 2024 by Erin Mullaney Reese, CSE, ABS
Helpful and friendly staff, along with a great assortment of products! Always a go-to store reference I give to my coaching clients!
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December 2023 by Natalia R.
Huge adult store with options for every preference, fantasy, fetish and so on. Toys, gifts, clothing, games and great service too. Prices are reasonable, there is something for every budget. Never disappoints!
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December 2023 by Rian C.
The place has ample parking for guests. The store is well organized and has a lot of stuff but it is not overwhelming. The employees are really helpful.
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December 2023 by Yatta P.
It was a very good learning experience, and I recommended to any and all couples to educate their self on intimacy
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November 2023 by Jennifer G.
Store was clean and well stocked. I felt very comfortable in the store. Easy parking too, especially for the area. The staff was extremely well educated! Which was appreciated. The gentleman that assisted us, was super sweet. He was able to find items we were interested in and made great recommendations as well. Very personable staff, making the experience very comfortable and welcoming. I would recommend this store for someone going to an adult shop for their first time, or even someone experienced looking for a specific item. Prices were standard. Yes, you could order online for a little less. But honestly? Having great staff, was worth it.
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November 2023 by Miss Konur
Love this place!
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November 2023 by Kiera.
Salesperson was super approachable (didn't catch their name, cool makeup & very sweet!) Made buying my first toy an enjoyable experience.Also, Sarah helped me with technical difficulties over the phone once i was home, and got my toy out of travel mode. Shoutout to Sarah ?? I'll be back
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October 2023 by Cameron R.
The selection is MASSIVE. The staff is super great, very kind and answered all the questions I had. They seem to be very knowledgeable on their products. 10/10 recommend
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September 2023 by Alex Netto
I just moved here from NYC and I’m living like a block away from this establishment.I decided to go there to look for royal honey since I often buy it from other places but they were out of it, what’s totally okay. So I decided to check for different stuff, something that would be not just herbal but stronger but I ended up following the suggestion of the front desk woman, The one with a nice make up and that was nothing but polite and I appreciate that. I was about to buy also the strips that you put underneath of your tongue and it dissolves when I realized that the one they have from the same brand comes with just one strip instead the box with two that I usually buy from Smoke-shops around here. So i told her that they should think about selling the box with two since it’s almost the same price and people would be more interested buying, I know I would. It was just a suggestion and I’m a very polite person. The problem is this another woman talking from somewhere inside the store, I thought she was helping when i started feeling some condescension in her voice so I decided to avoid stress and finish buying the gumes and leave. Before i leave the store she finished saying “argh” very loud as if i was some homeless asking for help and somehow making her nauseated. That’s extremely offensive because I didn’t say anything wrong and no one should treat others that way. I left without confronting her because doesn’t worth but I’m making sure that her boss now that at least me never are going back that again. This person should not be in a job where she had to deal with people because she’s aggressive and condescending. I’m gonna make sure of letting my friends know about it too so we avoid this place. Very offended and disappointed. Now this message is for you that feels in the right of treating people this way, you don’t know people’s life, I myself came here to heal and I’m having a really bad time but I don’t allow myself to hurt others because that. You should consider to be more understanding about people’s feelings and not externalize your own problems on others. And you are not just being a toxic person but giving a bad reputation for the place that pays your salary. Be conscientious about your actions please, good with yourself and others. Kindness brings kindness to our lives and everyone are dealing with something and deserves at least respect.
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August 2023 by Nijole T.
Fun place to browse as a single or with your significant other. They also have ideal party, decorations, bachelorette parties, etc. Very friendly staff and the selection is endless. Easy parking, they will find something for everyone and help you out if you have any questions!