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June 2024 by Alan Kern
I was referred to the Luxury Kitchen by the Wolf factory when I was interested in purchasing an induction range. I did not have a very good experience. There seems to be some turnover in personnel because the person I first interacted with left the company. In addition, I later found out that when I gave the Luxury Kitchen a 50% deposit, they kept the money but never placed the order for the range. Then, I received a call from someone who asked if I had ordered the range and when I wanted it to be delivered. Very disorganized and unprofessional. It is unclear why this dealer is recommended.
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May 2024 by Michael Stone
I was referred to the Luxury Kitchen when I called Sub Zero telling them that I needed to replace my existing 25 year old Sub Zero and asked them who I could go to in my area to help me. I found the people at Luxury Kitchen to be extremely knowledgeable, they showed me all of the alternatives in their showroom, and took the necessary time for me to make the right decision. I even went there a second time with my wife and they again took time with me so I could finalize my decision. They also carry other high end kitchen appliance brands and I would go back there in a moment if I need to replace anything else. I highly recommend them.
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April 2024 by Herbert Lucas
I called to order an undercounter refrigerator and had a most enjoyable time speaking to the staff. They are very knowledgeable and pleasant to work with.
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January 2024 by Beth Leventhal
My cooktop needed replacing and I went online to see where the closest SubZero/Wolf storeroom was located. I was so happy to find that there is one now in my neighborhood. I visited Luxury Kitchen that day and found it to be a wonderful showroom staffed with lovely sales staff who are there to make your experience easy, and pleasant. The showroom is beautifully designed showcasing many of the wonderful SubZero and Wolf products. Once I purchased the cooktop, it took no time before a team came to do the install. Thanks Luxury Kitchen for making my appliance purchasing experience so wonderful.
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January 2024 by Jack Monroe
Just visited this showroom and it is amazing. They have a great selection of items on the floor for you to actually see and touch. The salesperson was very helpful and knowledgeable. Ended up buying a refrigerator and refrigerator drawers. The process was simply and easy. They are both installed and I couldn't be happier. I'll be back because now I'm thinking I need a new stove.
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November 2023 by Soheil Moeini
I recently had the pleasure of visiting The Luxury Kitchen Store, and I must say, it was an absolute feast for the senses. From the moment you step through the elegant doors, you are enveloped in an atmosphere of opulence and sophistication that is truly unmatched.The store layout is a masterclass in design, with each section meticulously curated to showcase the latest and most exquisite kitchen innovations. The gleaming stainless-steel appliances, luxurious marble countertops, and state-of-the-art gadgets are displayed like pieces of art, inviting customers to indulge their culinary passions.One of the standout features of The Luxury Kitchen Store is the knowledgeable and courteous staff. Unlike other stores where you might feel overwhelmed or ignored, here, the staff is attentive without being intrusive, ready to guide you through the impressive array of products with genuine enthusiasm. Their expertise in the products they offer is evident, and they are more than willing to share their insights and recommendations.The range of products available is simply staggering, catering to both seasoned chefs and aspiring home cooks. From top-tier cookware and high-performance kitchen appliances to rare and unique ingredients, The Luxury Kitchen Store is a haven for anyone who appreciates the finer things in culinary life.The attention to detail is not limited to the products themselves but extends to the store's ambiance. Soft ambient lighting, tasteful displays, and a meticulously maintained environment create an inviting and inspiring space. It's a place where you can't help but feel a sense of excitement and inspiration for your next culinary adventure.While the prices may reflect the store's commitment to quality and luxury, the investment is well worth it for those who prioritize the finest tools in their kitchen. The Luxury Kitchen Store seamlessly blends form and function, ensuring that every purchase is not just a product but an investment in the art of cooking.
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November 2023 by Timothy Chang
The staff is very knowledgeable and responsive. We could not be more pleased with the level of professionalism and care they took.
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October 2023 by David Steinberg
I was referred to the Luxury Kitchen by our Sub-Zero repair company who said we needed a new unit and that Sherry at the Luxury Kitchen would give us a good price. Well I am so glad I called because Sherry set me up with a new 42” side by side Sub-Zero for literally 20% less than anyone else. There were some delivery issues (not Luxury Kitchen’s fault, the installer got injured) but Sherry’s customer service was off the chart. She worked tirelessly booking a new delivery company and stayed on top of the situation until the unit was installed. It works perfectly and Sherry was literally on the phone with them on the day of installation making sure I was taken care of. All in all, I got an incredible price and worked with a company that goes the extra mile to make the customer happy. Highly recommended! A+
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October 2023 by David S.
I was referred to the Luxury Kitchen by our Sub-Zero repair company who said we needed a new unit and that Sherry at the Luxury Kitchen would give us a good price. Well I am so glad I called because Sherry set me up with a new 42" side by side Sub-Zero for literally 20% less than anyone else. There were some delivery issues (not Luxury Kitchen's fault, the installer got injured) but Sherry's customer service was off the chart. She worked tirelessly booking a new delivery company and stayed on top of the situation until the unit was installed. It works perfectly and Sherry was literally on the phone with them in the day of installation making sure I was taken care of. All in all, I got an incredible price and worked with a company that goes the extra mile to make the customer happy.
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September 2023 by Betty K.
For the busy working person who doesn't have time to measure everything and wants the best appliances- this place is a concierge appliance service! Melissa was amazing. My wine fridge died. My husband ordered one that didn't fit. It was a pain. I walked in to Luxury Kitchen the next day and asked if they could help. They arranged for a service to come out and measure the space to make sure it would be a perfect fit. Found me the fridge that would work best. Ordered it and helped me arrange install. The installers were professional and timely and even took away my old fridge. She even got me the name of a cabinet person to make me the panel! Email and phone follow ups the whole time. Excellent customer service and made it so easy for me. You get what you pay for so don't expect bargain prices. It was wonderful for us and I would highly recommend this place.
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September 2023 by Lynne Hendry
Meredith was an amazing help in the purchase and delivery of my sub zero 48” refrigerator freezer. She was knowledgeable and promptly answered any questions. My buying experience was great! I highly recommend this company.
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September 2023 by Larry Hughes
First off let me say that from the outside you think this place is lovely but the workers make it horrible. I’ve had the pleasure of being helped by Paris and boy was it just a terrible experience. These stores are suppose to welcome you with open arms instead I felt like I was unwanted. I don’t recommend to anyone spend your money else where
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August 2023 by Penny L.
They really deserve a 10 star but since 5 is the highest, that's all I can give them. I have called around and was told by other stores that the Freezer I needed was back-ordered for 6 month. The owner was able to get me the part in 1 month! Then they arranged for installation and carpentry work from 3rd party vendors for a very low cost. The customer service is amazing! I had a staff, Melissa, assigned to this project and anytime I call she knew exactly what was going on. She would answer my calls after hours, text me on weekends, even after everything was done, she would still call to follow-up to make sure everything was ok. They truly have the best service and price and efficiency!!!
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August 2023 by Mark Lorman
Cannot say enough positive things about Sherry and the Luxury Kitchen. Sherry is amazingly knowledgeable and her response times are amazing. Loving my Sub Zero refrigerator. I cannot thank you enough.
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July 2023 by Kevin H.
Our fire station was in desperate need of a new range and The Luxury Kitchen made the entire process seamless. They provided great communication and was very transparent with all costs and work associated with the project. I highly recommend The Luxury Kitchen and we will definitely be using them again.