9AM - 5:30PM
820 N San Vicente Blvd, West Hollywood“The United States Postal Service on N Doheny Avenue delivered an absolutely exceptional experience, defying expectations. When a package I ordered online didn't arrive despite the tracking indicating delivery, I reached out to the company, ESTY. Their immediate response seemed to suggest detachment, anticipating a potential claim.Deciding to visit the nearby post office, I encountered Evelyn, a remarkably polite and helpful lady. Providing her with the tracking number, she conducted preliminary investigations, suspecting issues with the delivery. Despite the driver having left for the day, Evelyn proactively contacted his supervisor, ensuring a resolution.Anticipating an empty promise, I was astounded when Evelyn called me on Saturday morning, just as she promised. She explained that the package was misaddressed, likely at a different location. Skeptical yet hopeful, I ventured to the indicated address, and to my astonishment, the package awaited me.The diligence and dedication displayed by Evelyn and the postal service team were unparalleled. Evelyn's proactive approach, coupled with her genuine concern for customer satisfaction, exemplified exceptional service.This experience stands as a testament to the unwavering commitment of the United States Postal Service in ensuring customer satisfaction. Despite the initial setback and the company's attempt to distance themselves, the postal service's dedication and professionalism shone through.In a world where customer service can often fall short, encountering such exceptional service is truly remarkable. The experience with the United States Postal Service on N Doheny Avenue exceeded all expectations, leaving me deeply impressed and grateful for their outstanding efforts.”
“Are usually don’t share my experience here but I had amazing experience today sending a very important documents. There was a girl there named Wendy she helped me so much! I just wanted to say thank you and to recommend this place because she was a wonderful and very helpful and friendly:)”
“(WARNING! This location may be relocated to the PO on Fairfax location. Info current as of 10/2012.) FROM Post-Master.) Great place & location but has long wait time for package pick-up.”