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July 2024 by peter conti
quite possibly the worst store i’ve ever been in. rude people. i dropped off a ups monday morning and it didn’t go out until thursday. no one cares nor do they know what they’re doing. it all starts either way the manager. he’s the worse. shame on you!
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July 2024 by Calleto James
He was super nice high spirit and great vibe and I was out really fast
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July 2024 by AKP
The best
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May 2024 by Andreas Tsoumas
Love the West-Hollywood CVS!
It's a friendly well run store.
The employees are very helpful!
The shelves are usually fully stocked with what I'm looking for.
Highlights are:
1) Abundance of safe parking.
2) Elevator
3) Super safe place to lock my bike right infront of the main entrance, up off the side walk, for days I ride...
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May 2024 by Brad Cerf
Awful - dirty, poorly stocked, awful customer service. I avoid this place unless it’s an emergency.
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March 2024 by Kent McCallister
Your pharmacy rocks! I’m always pleased with my interactions with the pharmacy team and today was no exception! Kudos!
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March 2024 by Zac Henderson
Somehow always “out of stock” of any service that requires more than just getting your items rung up…
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March 2024 by Thomas Shively
They can’t seem to keep my credit card on file. Their national customer support is incompetent. The CVS computer systems are shotty and poorly conceived leading to frustration and anger.
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March 2024 by Vanessa P
Andre did an excellent job of resolving my pick-up issue. Thanks again!!
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March 2024 by Ruslan Topov
Great CVS, but the elevator is disgusting. It's dirty and stinky when you come from the parking garage.
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March 2024 by Adel Usmanov
I asked them for the restroom, and they said it was out of service. However, just before that, some woman came out of there. There was no sign indicating that the restroom was out of service. They blatantly lied to me.
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March 2024 by Jeff S.
The CVS systems can't keep my credit card on file. They are hard to each on the phone.
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February 2024 by Stephanie Lanza
I discovered a CVS gift card in my wallet after organizing it, and on my most recent visit to this location, I'd actually forgotten I'd used it at all! I was updated on the amount, assisted with bringing my CVS card details current, returning items back to their homes on the shelf to reflect the amount I had to use, and treated with kindness.Great experience, highly recommend this location on your travels!
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February 2024 by Patrice Evans
Great service,I appreciate you
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February 2024 by Teddy S.
This place is just the worst... been shopping here for years and pretty much since the pandemic the employees have been rude entitled and belligerent. When I go to use the coupons CVS emails to you half the time they don't show up when you're checking out at the self check out. This last time the coupon didn't show up I went up to the front to see if an employee could help. There was nobody at the front. I waited for about 10 minutes and finally the manager came up and started helping somebody else. After the manager was done helping someone else I asked him to help me and he said oh I'm closed.... I got irritated and asked why he couldn't help me and another employee showed up an older lady with pink hair who said we're underpaid and overworked I guess that being an excuse why there wasn't anybody upfront and why the manager couldn't help me then. I then asked who's going to help me and the manager said the lady with pink hair would. Being irritated, I lobbed the bag of skittles that I was trying to buy on the counter and the manager then said that I threw the skittles at her... I argued with him that I didn't throw the skittles at her and he turned to her and said, do you feel like he threw these at you and he's being aggressive literally looking for any ammo he could use to not help me with my problem... I then said fine I don't want the skittles and I'm gonna a review, the manager said oh, would you like my name for the review and I said yes. He kept saying he was going to give me his name and then didn't and I said F you. He then tells me to leave, and I said no I want your name, and there was a argument standoff with me wanting the managers name. The older lady with the pink hair then picks up the phone and I guess calls the cops... I won't be going back here.
