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March 2024 by Hannah M.
The staff slightly rude. Waited over 30 minutes for my order. Watched a bunch of people who ordered after me get their meals first (not online order). I mean the food is gas but why am I waiting over half an hour? ?while watching people behind me again not online order get their food first.
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March 2024 by Erik Maldonado
The cashier pretended we did exist for 2 min. Everyone in the kitchen was cold and stand-offish. When the food was ready she made me fetch it despite me standing in the same place the whole time.
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October 2023 by oky oky
Cashier was
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September 2023 by Jose A.
We bought wings the other day (about last week) and we bought ranch since they dont give out ranch! PLUS, they didn't know how to make the "hot lemon" with the lemon and pepper on it so they asked if we wanted it on a soufflé cup on the side so we can make it our own! Regardless, we did NOT receive the ranch that came with the combo NOR the ranch that we bought additionally! We did NOT get the lemon pepper EITHER!!! So NO ranch to enjoy the wings with NOR enjoy the wings with their half @$$ seasoning without the lemon pepper! You can't have ranch without the wings and YOU CANT HAVE WINGS WITHOUT THE RANCH!
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September 2023 by Nikki P.
My boyfriend came in at 10:30 to place and order at the restaurant and the cashier said it was closed when online it shows the hours are from 11AM to 11PM? We called prior, numerous times and no one answered (which I know was done on purpose because I'm a host at a restaurant and it be like that sometimes lmao) I know it can be frustrating to have no one in the restaurant for the past minutes to an hour and then end up cooking food when someone walks in later than usual but as a business it is expected to stay at the hours which are given. If you're going to keep closing 30 minutes before the actual closing time of the restaurant than I suggest keeping that transparency and update your hours online before you waste any of our time.
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August 2023 by Josh K.
Slow service, rude workers, and orders are NEVER filled accurately. The last straw was my recent order for a small group, probably 4 boxes total, and we got a completely different order which we didn't see until we got home since the bag had stickers to seal it. Ours was all boneless, we got all classic. Our had fries, we got all carrot sticks and celery. HOW DO YOU MESS UP THAT BAD? Will never be visiting again.Also editing to add about the wait time. It should not take an hour and half for a small order.
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August 2023 by Michelle O.
Missing 10 Louisiana rub wings from my order!!! Horrible!!!!!!! How hard is it to fulfill the order? Paid $16 for 20 got 10. SMH. Will not be ordering from here ever again.
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August 2023 by John King
First time here and surprised how fast they got me in and out. Girl at the counter took the orders, answered the phone and filled the ice on the coke machine and did it effortlessly, although I think she should have had some help but thats just my opinion. I'll certainly return. .
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June 2023 by Shawn B.
This place needs a new staff. Period. I am now 33 minutes waiting for food and no one is in the store. The staff are so slow and have bad attitudes. It's crazy. I will never be back. Plus the graphic rap music isn't ok with kids.
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June 2023 by That Dude
Absolute worst service by the Woman in charge. She's very rude when someone ask her a simple question. She has way too much attitude for someone who's dealing with the customers. It's like she doesn't want to be there. The guys cooking the food are very respectful but the manager I think her name is Story or something like that is a problem.
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June 2023 by Buffalo B.
Absolute worst service by the Woman in charge. She's very rude when someone ask her a simple question. She has way too much attitude for someone who's dealing with the customers. It's like she doesn't want to be there. The guys cooking the food are very respectful but the manager I think her name is Story or something like that is a problem.
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June 2023 by Bee V.
If you're looking for great customer service, this place is not it. Wingstop wings are decent, for the price. However, you can throw anything regarding servitude out the window.
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June 2023 by Octavio Bracamontes
I placed a order online and waited for 1 hour and when I picked up my food it was cold and there was no one eating inside or in the line my question is why 1 hour if I don’t see any costumers or a line I just threw it away it was to cold to
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May 2023 by Rahul
Terrible customer service. Tried ordering online at 10pm when it states the restaurant closes at 11. It wouldn't let me place the order online so I got there at 10:30 and I was rudely told they were closed. So I can't place an order online an hour before closing and I can't order 30 mins before closing? Not only that but the lady up front was extremely rude. either change your hours online or fix your terrible online ordering system so you can avoid issues like this. Will not be ordering here again terrible customer service.
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May 2023 by Veronica Galvan
I attempted to order my food on the app around 1015pm, the app was not allowing me to so I decided to just drive to the location. I got there at 1030pm went inside and was quicky told "were closed". The hours on the door state that it closes at 11:00pm.
