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April 2024 by Trinetra Dey
The average Starbucks. However, some of the workers here are rude. Some are nice, but some are not. I ordered a drink that wasn't made the way I wanted to I politely asked for a quick fix and the barista caught an attitude with me and started telling me I should order something else for it to taste the way I like, telling me I WANT that. Excuse me? You do not tell me what I want, and I wasn’t being rude, so there was absolutely no reason for an attitude. I fully admit that my drinks are complex and I customize them, so there is a higher margin for error, but I am NEVER rude about it. I just ask nicely for an addition or reduction of a certain ingredient. That’s all. Probably will be going at different times or to a different location from now on. The Calabasas workers are much nicer and make the drinks better.
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March 2024 by Matthew Esterline
This is a nice Starbucks with friendly employees. The only issue I have & notice every time I visit this specific Starbucks location is the overwhelming feeling of borderline claustrophobia & playing dodge ball.During the timeframe of approx 8:00am–1:00pm both the outside patio area & dining inside is an absolute madhouse! That's not really an issue moreso a personal observation.
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March 2024 by Alexander Ferrechi
Worst Starbucks I've gone to. They refuse to do a dark roast coffee.
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February 2024 by Matt
She is too much tired and lazy ??Every day is smaller than the previous day.?
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January 2024 by Louisa A
Starbucks can improve the quality of cookies snacks bring something new and delicious me personally give zero the reasonEmployee cleaning the floor broom in her hand mater she handle to prepare coffee this is the matter of health department or where is manager no idea about hygiene she should do meeting do something
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December 2023 by S. H.
Wonderful place with super friendly staff.
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October 2023 by Western hemisphere
Nice place can't complain. Jeremy is super
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October 2023 by Blaise H.
The best Starbucks!! The manager and baristas are all so great and provide such a positive experience. I love coming to this location in specific to study as well. Sometimes they even come around with samples for those who are working inside! The drinks are always great and made quickly. Everyone who works here takes pride in their store which makes it such a lovely experience.
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September 2023 by Elizabeth Rodriguez
I’m not one to write reviews but I had to, especially the way the lead supervisor Victoria treated me. It’s Thursday so I figured I’d try the fall bogo drinks finally. Biggest mistake to come here. She accused me of having used it prior to coming here. Mind you I haven’t been to Starbucks in months and the cashier that attended me had already scanned but didn’t work due to ordering one fall drink and a regular drink so the order had to be done again. Victoria just kept repeating this happens because they’ve used it already. When I tried to say maybe because the cashier already scanned it once she said “no. It’s because it’s been used already”. As an honest person this outraged me, I almost cancelled my entire order due to such disrespect but I was on a time crunch /: This was so unprofessional and I don’t wish Victoria bad but to learn from this situation and keep her thoughts to herself because she doesn’t know whether they are true or not.
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July 2023 by Robert Schott
Not sure what happened or why a barista would serve an iced espresso like this, but no offer was made to correct it. If I wanted a glass of milk with an espresso chaser, I would have asked for it. This location used to be friendly and clean. I guess management has made changes without thinking things through. I'll drive to another location next time. Very disappointed.
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July 2023 by Layla I.
To whoever put the lil kitty sticker on my cup I only wish the best for you. It's the little things :)
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June 2023 by Jordana L.
Ordered a venti and got a grande in a venti cup? Said something and the guy just looked at me like I was wrong for pointing out how much coffee was missing. Won't be coming to this crappy location anymore even though it's the closest to me. I've never gotten a pre drunk coffee before but there's a first for everything.
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June 2023 by Elena Picasso
This is the absolute worst Starbucks. Service sucks. They truly get mad at the customer if they get your order wrong. In my experience, young employees don't have good customer service skills. Drinks have been 100% wrong every time. I actually get embarrassed if I have a family member or friend visiting and forget to tell them to go inside Pavilion or Ralphs for Starbucks when I'm asked where the closest location. In my embarrassment, I have paid to replace the wrong drink for the correct ones from the right Starbucks for my family and friends. It's ridiculous.
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June 2023 by Kelli Salters
horrendous store. my last 2 run ins with 2 separate shift "leaders" with bad attitudes and no sense of the meaning of customer SERVICE. I spend $9 EVERYDAY on my coffee so i believe that if im paying that much every day for extra shots/cold foam/etc that all of those things should be present.. the first person i interacted with fixed my drink and decided to give me an unwarranted and incorrect suggestion about my drink sizing-when i clarified that they were uninformed-they proceeded to argue with me to prove an uninformed statement about my own drink.. second time they "lost" my drink ticket and just made another smaller decaf one and no offer to even refund the $ i paid in extra shots and bigger drink, just a bad attitude talking to me like im trying to scam them when i left feeling scammed myself. garbage service. never going back. oxnard and canoga is so much better as my usual spot.
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June 2023 by kelli s.
horrendous store. my last 2 run ins with 2 separate shift "leaders" with bad attitudes and no sense of the meaning of customer SERVICE. I spend $9 EVERYDAY on my coffee so i believe that if im paying that much every day for extra shots/cold foam/etc that all of those things should be present.. the first person i interacted with fixed my drink and decided to give me an unwarranted and incorrect suggestion about my drink sizing-when i clarified that they were uninformed-they proceeded to argue with me to prove an uninformed statement about my own drink.. second time they "lost" my drink ticket and just made another smaller decaf one and no offer to even refund the $ i paid in extra shots and bigger drink, just a bad attitude talking to me like im trying to scam them when i left feeling scammed myself. garbage service. never going back. oxnard and canoga is so much better as my usual spot