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August 2024 by Justin Ginn
The store and items I’ll give a 4.5 stars.
However, the staff I give 1 star with respect.
Employees are rude‼️ Loss prevention in self check out very rude, sarcastic, and really shows she doesn’t want to be there.
Lastly, I don’t like the fitting rooms attendant watching me like I’m going to steal lol ?
I’m not one to point out “profiling” but she was definitely biased towards me compared to other shoppers. If you shop here just get your items go to self checkout and leave.
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July 2024 by mahnaz Bahadori
I buy Sth that I liked it , less prise and good quality ?
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May 2024 by Tazzzie333
This place doesnt have variety of well made clothes. Hardly anything is made out of cotton. Everything is Polyester with rayon which are cheaper materials. It has outdated shirt and pant designs. Carries no belts for children. Area for kids was pretty bare. No restrooms for customers. Girl attendant at the fitting rooms was not nice at all. Had a sour face when i asked her about the restoom and when i had to return the unwanted items from fitting room. Very loud registers where cashiers are yelling for customers who have 8 items or less. They need to get the new software where the machine tells people which register to go to. Very chaotic. I'd say try another Ross hopefully its better than this one.
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May 2024 by Waudir Soares
I really liked it, I found what I wanted, excellent service!
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April 2024 by Pebbles C.
Came to Ross tonight with the family to do a little last minute shopping before closing time.
Was a little disappointed to find the store was very unorganized, dirty and messy.
As I went to check out the line's were pretty long 20+ ppl I'd say.
However, there were two cashier's working, so, I thought the line should move fairly fast.
As I stood waiting in line to check-out
I noticed one of cashier's name "Leslie" left her checkstand area and went and stood at the jewelry area and just stared at us 20+ppl waiting in line to check out.
So, I was next in line to check out as I got up to the cashier, (named "mellie"? "melly"?)
I ask why Leslie the other cashier had left her register to stand to stand near the jewelry area.
Mellie, said to me if you worked here you would know!
I then said excuse me, what does that mean??
And she then told me if I wasn't so rude she would tell me what Leslie was doing.
At this point I'm beyond confused not sure what she was talking about seems to me she was medicated.
Won't be coming back to this Ross again.
They really need to update their customer service.
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April 2024 by José A SC
The girl from loss prevention needs to work more on her attitude and customer service. Even the cashier with the red hair.
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April 2024 by bob b
Do not ever come to this store is disgraceful also Melly And Leslie are miserable and rude to customers
The store is very unorganized and mismatched items
Went to check out in line for at least 20 minutes one cashier working and one standing over there looking
they were very unhelpful and disorganized
the store was a complete mess
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February 2024 by Lobna Chaichian
This place is very unorganized.
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February 2024 by Gini
Very good for brand bargains.But not for people who value a well-groomed atmosphere when shopping for their clothes.There were clothes on the floor and the sorting of sizes on the racks was rather random.
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February 2024 by Brianna E.
This review is for the young security guard that works the front of the building he was so kind to me I really want to say his name but I can't remember where I wrote it down- he was so kind! I was really excited to find two full length mirrors and I couldn't carry them all the way out, as soon as he saw me he came over to help me!!! Then there was a task of getting the two giant mirrors in my backseat, and he even helped me to maneuver them into my car to make sure that I was safe. He was such a great help to me and I know he doesn't get extra for doing work like that. It was just such a kind gesture. I will definitel be back to Ross Not to mention forget about these other reviews, repeated times that I've come in here. It has been a smooth experience there's a lot more automated services here than there used to be I would just take advantage of it.
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January 2024 by John S.
Terrible location! Was given a nasty attitude when trying to return an item to the store without a receipt. Why tell me you can return items without a receipt when later on, I get basically cussed out for trying to do so? Beware of this store.
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January 2024 by Maria D.
Shopping ?This store is good, but since you find good and cheap things as well as cheap and in bad condition, you have to pay attention to what you buy. I found some trays, the gray ones were for 9.99 dollars and they came with 3 trays, the large medium and small ones and the white ones for 3.99 dollars. and the Christmas bags at 2.99 and it came with 4 bags, it was very economical.
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December 2023 by J G
Terrible customer service. They have outdated perfumes and products, when I tried to return it respectfully, the manager was outright rude and stopped responding when I tried to ask why.I bought it just two days back, they even confirmed it on the video that I did buy it from their store but the manager without even giving any reason just didn’t take it back. This has been the worst customer service I’ve ever experienced, it was like talking to a child.
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December 2023 by Rodrigo AB
Great place to shop..
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November 2023 by Ashley Alvarado
Ross is always going to be busy during the holidays, but great deals and clothes!
