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“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
“Easily the most helpful post office workers I e ever had been going here for 6 years and if there’s confusion with a stamp they help you instead of get frustrated that you didnt select the right postage”
“BEST POST OFFICE HANDS DOWN, you have questions ask for John Probably the best person who work at the office, literally helped me walked me through everything and even called me back to touch base, i believe he’s a supervisor but also does help at the front, this man is a blessing, a legend !”
“KAREN is just AMAZING! I went to this store for a fingerprint, how friendly, helpful and skilled she was. After I missed my appointment because of lack of knowledge and horrible customer service at the Moorpark store, I highly recommend you all don't waste your time, even if you need to drive a little more to Simi Valley for the “Fieldprint”fingerprint appointment, just do it.”
“Greatest Post Office on earth. Seriously, the entire team from Lupe to Daniel to Raul have allowed me to grow my business faster than I had ever hoped.Looking for a Post Office with actually super friendly employees and great service? Well, turns out it exists and it’s nestled nicely within Topanga.My only concern is that the team seems to be understaffed and overworked since the new Postmaster took over. The team works as hard as humanly possible, but there are still limits to what can be reasonably accomplished with only one or two employees at the front, especially as we approach the busiest time of the year for packages and mail.Thank you team!Andy”
“The quality of service was the best of all the USPS I've been to. Friendly and kind. Not only do they respond with a smile, but they also do their work quickly and accurately. I would definitely like to use it again when I visit here again.”
“This is hands down the best post office I've ever been to. The customer service is top notch! The guy working there, (I don't remember his name but he's got a beard and he speaks Spanish) has the best customer service I've ever encountered at any post office. He treats everyone with a smile and is so nice when you ask him any question. The older lady is also soooooo helpful!! You guys need to give these people a pay raise because when I say this is the best I've ever been treated at a post office, I mean it!! Hell I live in Van Nuys and I'll drive the extra 20 mins just to go mail at this post office. The post office close to my house doesn't even compare to this one!!”
“I mean it's a post office..
However, if Yevette isn't working the day you come in to post or drop something off, expect to wait in line for maybe 5(+) minutes since it seems like everyone likes to make a 1 minute problem into a 5-10 minute chat. Have to praise Yevette, since she's just a no-nonsense kind of gal and keeps the line moving 10/10.”
“Other than having a very hard time finding this place, the service was great and the postal workers were friendly and helpful. I also came at noon, which isn't as busy a time. If you're trying to look for this place, it's behind the Amazon Fresh. I didn't know that there was a small mall in that corner.”
“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”
“Sometimes, we don't know when we'll be needing a post office when not in our usual stomping grounds. Looking for one on the phone pulled up several in adjacent neighborhoods, so why not go to one in Calabasas, a very nice, wooded, and hilly neighborhood at Los Angeles's far western edge?I see that there's a spread in the reviews for the USPS in Calabasas, CA. We've all had some outlier experiences with post offices we regularly use. Some post offices are almost always marginal, but that's rare and can sometimes coincide with their area in general. I almost hate to say that. The Calabasas post office is in a strip mall. It shares parking with other merchants in this strip mall, but a parking space is likely to be found.I needed to send a small box using the USPS priority mail product. Their free boxes you obtain for this service are well designed - in how sturdy they are, in how easy they are to assemble, and even in how easy it is to remove the protective adhesive so that the box will seal. The price for this was just about $10.The gentleman at the counter was helpful and polite. He even added some extra tape at my request, even though the box probably would not have come undone. But why chance it? We made some small talk, given how uncrowded it was at the time, and we commented on how the SFV and the West Side of L.A. have changed over the years.I was told the parcel would arrive in 2 days. It got to its destination the following day! I'm giving this post office 4 stars because it's a small post office. However, it's clean and seems to function well.Now, let me add some pedantic fodder to this review. First, more so than any other section of the city of Los Angeles, SFV suburbs tend to use the name of the suburb (Northridge, Van Nuys, Sylmar, Studio City, etc.) on the mailing address, whereas West Side suburbs like Brentwood, Ladera Heights, and Miracle Mile use Los Angeles on the mailing address. However, if you were to send something to a SFV suburb and address it to Los Angeles - followed by the correct zip code - I'm pretty sure it would get there. Then, the word "calabazas," from which Calabasas was probably derived, means pumpkins in Spanish.”
“I've been a customer of this P.O. for 30 years. Have never had a problem with it. The workers are professional and efficient. The machines work. Never a foul up.”
“Gonzal and Tristan were both very helpful guiding a package through the USPS system that got hung up in the Phoenix Distribution Center. Once it arrived at the Reseda location, it was quickly put in the hands of the recipient. Thank you both for your help!”
“This post office just saved a stray Christmas present for me. The address was written wrong on the label making it undeliverable (user error on my or the shippers fault). After reaching out to the post office for help, they held the mail and worked with me to get it picked up. I am so grateful for their competency and consideration.”
“Today I mailed six small packages and postal clerk Lerne was extremely pleasant and helpful. He made the entire experience at the Canoga Avenue Post Office an enjoyable one.”
“9/10x i have a positive experience..lines arent long and workers are very helpful..only one ive had a problem with..she was super rude and gave me wrong information just so i would leave. Cant have one miserable person ruin it for the others that are awesome!”
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“Almost missed it! Couldn’t see the sign behind the low tree. Standard USPS office, ample parking, plenty of outside drop boxes in front of the entrance doors and the outer loop of the parking lot. Opens 10:00am M-Sat.”