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April 2024 by Susan C.
Every holiday is represented there but Passover You can buy Easter for rows and rows and a huge Ramadan collection but not 1 Passover piece I am no longer a shopper there and urge my friend and family to help raise our voices and close our wallets to them
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December 2023 by Lacie Connolly
I've been here multiple times and never get good service. I walked in today to make a purchase of $200-$300 (easy) there were no carts. I said there is no carts? No answer. Walked out to see if there were any and walked back in. Another employee walked up with a cart some work items in it and I asked there were no more carts as I had a large purchase....? Everyone looked at me like deer in the headlights. I will gladly spend my money elsewhere since the staff couldn't help with a simple cart.
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November 2023 by Emily Lewis
For Coroporate America, this store actually seems to know what's going on. The staff are always attentive, helpful and present - consistently. Claudia the manager is an excellent leader and each and every one of her teammates is well trained. I never see people just standing around at the store. Wish more places were like this.
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November 2023 by katrina e.
Dropped off a ton of cinnamoroll sanrio character balloons that needed to be inflated and delivered for an event this saturday. The team leader employee helping me out was sooo helpful, sweet, and kind. Thank you very much for you amazing customer service!!!
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November 2023 by melody mofidi
"Disappointed that the helium balloon deflated so quickly after purchase. Expected it to last at least 24 hours, that’s what they say and it’s not my first time with Party city at Woodland hills.It’s my son’s birthday and some family celebrated last Monday, the balloons that they got from Ralph is still up, it’s like they got it last night. But this Party city Helium is flatted now, almost 18 hours.Improvement needed in helium quality or sealing process."
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November 2023 by Michael J Herman
It's almidt too nuch for the brain to contain. It's a mania of fun-to-be.If you're creatuve and want to ace fun, Party City is the place.Their prices are reasonable, people are mice, and there is a ton of sellection.
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November 2023 by Armando D.
came here at 7:30 pm only to be told they are out of helium and "haven't been taking orders today." however there were several balloons in plastic bags for tomorrows orders. how does party city run out of helium? get it together.
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October 2023 by Chica Sandy
Very kind customer service
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July 2023 by Refugio Gonzalez
Angel almost ran over one of my kids and didn’t care. I spoke to management to ask for his full name to make police report. He should be fired!
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July 2023 by Jennifer E.
I had to leave a review, I just got my ballon delivery. Thank you guys. From the moment I walked in I was helped, given suggestions - the whole experience was so easy. The delivery was on time and everything arrived in perfect condition. My 13yrd old will love it!
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July 2023 by Christina M.
Kathy and Claudia went out of their way to make our experience there special. My son was upset about wanting a balloon and they took the time to talk to him and kindly gave him a balloon he wanted. When I had my hands full, Kathy even offered to help me to my car. Thank you! :-)
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June 2023 by Brianna J.
Claudia and her team make it happen every time. They are crazy busy, best to order online then pick up, but they always take care of me. Thank you!
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June 2023 by Nicole D.
Claudia and Ana went above and beyond to make everyone feel welcomed and taken care of. Claudia was very honest with me about the latex balloon option not lasting long enough for tomorrow. I chose other balloons and then asked when should I return so they could continue to work. I ran a few more errands at the stores around the corner and came back. Claudia made my balloons look like a million dollars. People, if you can't be patient while these employees work nonstop, then please blow up your own balloons. They were rockstars! Thank you, ladies, for working so hard during this crazy time of graduation season.
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May 2023 by James M.
Dirty, and the girl who seems to be the Manager shouldn't be in charge of managing her own calendar let alone a retail store . Rude, unhelpful and stood behind the counter on her phone while another customer dominated the only other cashiers time looking at every balloon they had on the wall ....it's balloons lady not that last decision of your life make a choice in under 30 min....that aside we sat staring at this girl who was quite obviously ignoring the fact that we had been waiting to check out for 10 min at least...she just refused to check us out even after helping the last person , she walked away out the door , came back and proceeded to watch her coworker struggle and not help us. We left our basket and walked out . Not my fault you decide to work at party city and hate your life , do your job . To be quite honest it Smelled like they were smoking weed in the store as well, would make sense why they seemed to be in another world.
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May 2023 by Pedram S.
Horrible customer service, the employees are talking to each other and Laughing Behind the cashier where the balloons are instead of helping customers the whole time. When I asked for help, they told me to go to the graduation section, and I'll be there, and nobody showed up.This is a sign of bad employees and bad managers.The stor manager and the area manager should be ashamed of themselves for running a store like this, and should pay attention to the stores