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August 2021 by Alex T.
Mr Joshua the owner of Carter fitness Hired the carpet cleaning company that I used to work, first thing he said I found you guys on Groupon so I know thats the bait because we have Groupon deals as well, Mr Joshua started to get very aggressive with a very bad attitude, I got my phone and start recording my self because I was not feeling safe at his apartment in woodland hills, usually in our industry we recommend customers to clean their carpets between 3-4 months, "Basic cleaning" and deep cleaning every "1-2 years" so Mr Joshua mentioned that he haven't cleaned his carpet for over 3 years, he had a lot of pet urine and heavy black traffic area, he said just tell me how much you gonna charge me with an aggressive tone of voice and cussing at me , I told him "I'm not feeling safe working for you like that" he got very upset " aggressive" and slammed the door in my shoulders, I think thats the way he is an aggressive person that likes to be cussing at people, after slamming the door at me I had some type of discomfort the company that I used to work made me go to the hospital to get checked out , God bless was only a bruise. I will be uploading the video of mr Joshua slamming the door at me, "BE AWARE OF THIS GUY "Josua" WITH RUDE PERSONALITY AND NO MANNERS "
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February 2021 by Ashley Beth
The owner is very unprofessional when it comes to women. He is in an all.womens fb group sending unwanted dms to women. When this was brought up in the group because women were posting pics in their undergarments to show their progress he blocked every single one and victim blamed every woman. The reviews on fb have disappeared as well and instead of dealing with the issue he laughed and bullied these women! Someone in this line of work should have more compassion mire so when advertising towards plus size women. Several women had to delete photos and wondered and askes if he took them without consent he blocked anyone who asked. My advice if you are a women and you are looking to better yourself and your health do not choose this place.
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October 2020 by Mludi Y.
Unbelievable poor customer service. These people are Fraud. It's been 2 months that I am sending txt messages and emails to these unprofessional people asking to cancel my membership cause I don't like to do workout at the park. Desiree told me she did receive my request Kiera is working on it. All lies. They kept charging me. This is Fraud business specially during this pandemic. I did report your business as a Fraud to BBB and my bank.
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June 2020 by Sierra Allen
Great coaches, effective workouts that can be modified for anyone, clean, & really positive environment. I love this gym.
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April 2020 by Claudia De la hoz
IThis place is amazing !, the staff are incredible always there to help you and assist you your commitment is there commitment . All the way with you in your journey , ! I really miss this place!
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August 2019 by Katie B.
I bought a Groupon for 5 week boot camp classes. I followed instructions on my groupon account as to how to start the orientation process they have in order to claim your Groupon. The link for the carter fitness orientation wasn't working so I called to find out how everything works. The man that answered the phone was incredibly rude and condescending in answering my questions I was shocked that he talked to a potential customer the way he did. I never visited their location but I immediately asked for a refund. I wouldn't recommend this place to anyone just based on customer service.
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July 2019 by Rogelio Garcia
its is so wonderful and so many nice people nice coaches
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June 2019 by Mark Widawer
Friendly and supportive trainers here who aren't just gym rats. These are people who know and study how the body works, how muscles grow, how fat burns, and how to stay safe while exercising. Josh, Desiree, Nikki, Stephanie and Eileen...all are great. If you're looking to get in shape, Call Carter Fitness! See you there?
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May 2019 by Angelica Sparks
Get it done! 30 min of HIIT workouts really keep your fat burners on! Say hi to coach Nikki or Josh
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March 2019 by Helen Lubin
This is a place where you instantly feel welcome. Everyone one there is friendly and you truly feel like you are a member of the family. Love, love Carter Fitness.
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February 2019 by PRANAY DUA
I bought the groupon voucher and went to their location . I met with the owner and he refused to take the groupon . The worst part is someone from his staff called me a day before and confirmed me to come at 5 pm for the first class . The owner was rude and said they are not taking groupons for the month of Jan . If thats the case then he shoukd have removed his listing from groupon . Very disappointed and will never go back .
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February 2019 by Sandra Hernandez
I haven't been to the gym for about a year so I decided to try something new. I got the Groupon Promo for Carter Fitness. I met up with the owner, he sat me down and gave me this well rehearsed speech and convince me to pay extra for unlimited boot camp classes. I have to say I wasn't keen on the owner but the instructors were all absolutely wonderful. They notice the newbies in the class they take their time to get to know your name and help you along the way. The only downside for me is that it was strictly boot camp classes, you have to pay more for equipment use. The half hour classes were definitely not enough for me to feel I got a good workout, staying for the next class to complete an hours workout had better results. And the hours were difficult for me, they weren't convenient . Overall I was ok with experiencing something new.
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January 2019 by Sherri W.
Josh has years of experience and is a complete Coach. He really knows training and nutritional guidance. Always willing to help you, (help you) reach your goals!
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January 2019 by David Engh
Friendly & knowledgeable staff, and a great community of folks all trying to get more fit!
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January 2019 by Sherwin R.
I'm all in I've dropped 30 pounds with 20 more to go. These people truly care about people more than anyone can. The meal plans and shopping list are incredible. The 30 minute boot camp sessions are woop a*** The daily inspiration I receive by text message from Josh Carter are truly inspiring. There's no short cut to total transformation, this is a safe place in our neighborhood. I'm all in for the long haul
