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January 2024 by Kristina L.
Came for a winter Coat but they are all sold out of coats. A coat store who's name says coat factory has no coats. Completely unhappy I wasted my time.
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January 2024 by Lanore Breakenridge
Always a hot mess!
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January 2024 by Carlos Velapatino
Very good many products on offer
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January 2024 by Daniel
The shoes are all mixed up the sizes are not in the right place
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December 2023 by Clint
I forgot my bank card at home. They were kind enough to hold my belongings for a couple hours till I was able to come back to purchase them.
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November 2023 by Nique Ponder
I have to tell the world how WONDERFUL Ellis is! This man is extremely amazing! His has the best heart I have ever seen. I don’t know when the last time I came across such a kind hearted gentleman. He is make someone very lucky if not already. Once you come in contact with this man he will change your world with such kindness and joy. He is truly a gem ? Burlington he need more than a promotion! He has the best skills out there. It will do Burlington some good if he trained other mangers and he created a curriculum on how to treat others to give better customer service. Ellis have such a beautiful heart. None came compare to this man! Thank you for being you.
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November 2023 by Tia Lidya
I encountered Ellis & you can tell he was raised to be a wonderful man. His parents did an excellent job with him. He is very helpful, respectful, knowledgeable & great at his job. If you shop at this store make sure you say hi to Ellis! His wonderful attitude alone makes your shopping experience 100% better. Thank you for your A plus service. Until next time, because I will return just because of Ellis! ?️?❤️
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November 2023 by Kennedi Calling
I had to come shop & say hi to this wonderful & amazing man named Ellis! And yes everyone it is true this man is everything a person can ask for. I tried to wink & flirt but I think it flew over Ellis head. I’m sure when in work mode that’s your last thought. I’ll keep you all posted! But yes this man is definitely someone you can take home to your family. Outstanding! Amazing! Remarkable! Classy! Nice! Wonderful! Professional! Christmas Wish Come True Ellis! This company is very lucky to have him.
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November 2023 by Катерина Азарова
why have 12 cash registers if only 3 are open on Sundays? a huge queue that moves slowly. 40 minutes in line is too much.
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November 2023 by John Alexander (Super Node)
Another great Burlington. So far all the Burlingtons I've been to have had great customer support and good deals on just about everything, but mostly clothing. Great store hours too! ? shopping
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November 2023 by Humberto Aldana
Today I came to buy like every year, and I was in line for about 1 hour and 1/2 to pay, there was a line of about 200 people and only 4 boxes open, how is it possible for a store that generates a lot of money in these dates I only have 4 boxes to collect is ridiculous, I come from the city of Arleta for this ???
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November 2023 by Kathy Z.
Not a huge fan of the entrance and chaos of this place, but perfect for a bargain hunter who has the time and patience to dig and evaluate. Expect heavy security at the front door. They must have had some retail theft issues, or else they aren't looking to start having any! This place has clothing for the whole family, plus stuff for the home. It is VAST, which can be overwhelming... I've purchased from here before, but admittedly the register line has held me back at times. I hate how long you may need to wait at department stores.
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October 2023 by Quintin E.
Boisterous for Burlington! This West Hills location is on the south end of the mega collection of stores and shops that is Fallbrook (Avenue) Shopping Center (near great things like the GOOD Walmart, Sprouts, AMC 7 Fallbrook, TJ's aka what I call Trader Joe's, World Market - the best place ever and more). When you enter from the endless shared parking lot near Ralphs you actually descend into the store, rather than a straight forward walk-in... Almost like entertaining a theme park for clothing. You may or may not find what you seek if you're looking for something more specific... Like I often am (an red orange/orange down sweater/jacket) around the Fall and cooler seasons, but you'll absolutely spot some amazing deals. The carry quite a pit of sizes for children and adults. I've seen some cool variety for medium, large, XL, XXL and tons of fashionable plus sizes. The store is pretty well kept and stocked consider the massive foot traffic flow... And when you're ready to check out... The line builds and builds very much like the line for a specific amusement park attraction. I've tried hoping out and shopping around more, but that doesn't help so just be patient and you'll make it to the front. The have good customer service as well as security... Just be ready for the line which is monstrous around holidays and holiday weekends.
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September 2023 by arthur g.
Usually the store is pretty good. Today they only have three people helping to take money from people is very poor customer service. I do not think I'll be returning to the store very often over the bargains are very good people just do not want to deal with this poor customer service
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September 2023 by Samuel W.
Nice store my complaint is not store for one star. The security company at your store garbage lazy as hell in the store I saw a homeless man acting loud and unruly in the store why security is not present with that but that won't happen because they laying down in the chairs in front of the store like they are at home watching Jerry Springer.