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October 2023 by Behzad Ahmadi
Their hand soap was great before covid, but afterwards, I don't know, but to me it's water down. The liquid used to be thick, now it's thin. Hope they fix it. It was a great soap.
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July 2023 by Amanda Castillo
Employees always so friendly and helpful
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April 2023 by Amy V.
I've gone to this BBW location a few times because I don't have to go into a crowded mall in order to stock up on your favorite items. However, I was kind of let down by my recent experience will probably order online or go to another location for now on.Firstly, my 3-wick candle purchases were not given any protective paper or holders like in my past purchases. Glass can break easily and these candles aren't necessarily cheap. Second, I completely understand that popular scents (love love love White Barn Vanilla + Musk) run out. However, when I asked the cashier (a girl with long black hair, glasses, and a high-pitched voice) if they had any in stock, she kind of snubbed me and said that she's never heard of that fragrance before and just proceeded to ring me up and get me out of the door as if she was working on the week of Christmas. She didn't take even a few minutes to look it up in their database to see if maybe they had some in the back or if other store locations carry it. Or, to ask another associate to help me out. I really didn't appreciate that this cashier assumed (or perhaps tried gaslighting me into thinking) that I was mistaking a different candle for a BBW or White Barn one and wasting her time for asking. I've given this place three stars because the other associates in the store were friendly and the location is well-stocked with other items that I do like (such as their Sea Salt & Neroli products). The place is also well-kept and presentable. I'm giving a fair as possible review here by taking into account other factors as opposed to giving one star for how the cashier treated me. However, someone in my shoes would have happily given a lower rating (see some of the other reviews below).I attached a photo to my review as evidence that the candle I speak of does exist and I'm not some Karen who's on here ranting nonsense. Sadly, it wasn't purchased at this Bath & Body Works location. To the sales associate who "assisted" me earlier today, you might want to study the products you're selling a little more.
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March 2023 by Clint
I picked up in order for my mom. I was in and out and less than a minute
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January 2023 by Rose Jaco
They always have the best deals. I love bath and body works.
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November 2022 by Sheryl T.
This is one of the best Bath & Body Works store. I like it because it's not in the mall and easy access with plenty of parking! The customer service was great and I found exactly the merchandise I wanted. Check out was super fast! This will be my go to spot!
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November 2022 by P C.
I enjoyed my shopping in this location! So much I thought I should leave a review. Jesus helped me yesterday- he was very friendly, helpful and professional. Thank you for your help Jesus!
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October 2022 by Mimi W.
This is by far one of my favorite location. I love that the staff always greets you as soon as you come in and is always super sweet and helpful.
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October 2022 by Michael Eagle
Good selection of products. Good customer service.
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October 2022 by Tracey Allen-Jones
Bath and Body is always banging. Sales on everything from hand sanitizer to body lotion. Yessir love me some bath and body!!
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September 2022 by Mango 2017
So happy I stopped by and found this car air freshener container (it has a cat/dog paw & a heart) and some of the oh-my-god-it-smells-soooo-good refills. They have so many other cute designs there, even Halloween season ones!Not like those glade or febreeze type you find in supermarket that they keep changing the models & containers designs that everytime you go back for refills, you only find new models again!(It annoys me a lot ?)But, now I know I can just stop by this store and get whatever refills I'd like to use. Going to get more for my car & bed room. So many different kinds to chose from!I'm using Strawberry pound cake refill by clipping it on my mini USB fan in the living room. It smells great without overwhelming the space.
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September 2022 by Yossi Konorti
I know I'm a guy and I know I'm an adult but I was in the showroom for 15 minutes 5 girls working over there looking at me making an eye contact but not asking me if I need any help that's very unprofessional and discriminative too What's wrong you don't want to help a guy that wants to buy candle to his girlfriend I will not come back to Is best body work west hills. Rude
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September 2022 by Aida Villalobos
Love the products they sell here a bit expensive but worth the price
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July 2022 by Ruby Martinez
EVERYONE EMPLOYEE IS SO RUDE AT THIS STORE!!!Amy at the register is the worst!!!!*they won't greet you or offer a shopping bag like in other locations …. Don’t go to this store !!!
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July 2022 by Mo F.
My absolute favorite candle place. Their candles are long lasting and very potent enough to permeate multiple rooms/large spaces. I love the assortment along with the change of seasons For candles and other merchandise
