“I'm very surprised at the negative comments about this branch. I have banked here about 7 or 8 years and NEVER been treated with anything but the utmost respect, courtesy and professional attitude!
Ariel WIlson (mgr) Mark, Fredie, Connie and Carmen are the current staff, I believe.
They are always accommodating and helpful. They even know my name, and it seems like many other customers names, as well.
If it's a little crowded, I go do a little of my shopping and the line is gone in no time.
This is my favorite branch of my favorite bank.”
“Wells Fargo stepped right in when I was sent notification of fraudulent activity and charges on my debit card! I love their features on the app and the website where you can toggle the cards off just in case! Takes a lot of stress and worry out of criminals getting away with more hard earned money! While the fraud line was busy I decided to hightail it to the physical bank and the branch manager made me feel comfortable and definitely less stressed (hey with this and the earthquake and a very long week this was much appreciated)! The issue was resolved...investigation under way and I am grateful! So grateful that I ran to the frozen yogurt store and treated myself (actually I don't ever need an excuse for treats)! Here's a shout out to Angela and her team! They care about their customers! And I didn't know they have some cool perks! If you pay your phone bill through their app...they actually will insure your phone for damages up to $600! Yeah I've dropped mine so many times and there wasn't even an earthquake happening! Thanks Wells Fargo! You guys rock!”
“A very special Thank You to AMINE ELYAKOUBI for the excellent banking advice that he always gives to my husband and me. Mr Elyakoubi is knowledgeable, patient, calm, respectful, insightful, and trustworthy. In addition, he is an excellent teacher. We highly recommend Chase Bank in West Hills. The bank tellers are always very respectful and helpful.”