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November 2023 by Edward Gainsborough
This place is an overpriced scam. $70 for 4 pieces. Crooks
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November 2023 by Ahmed A.
This place is a scam. We are visiting from out of town and used this place because it is near my parents. We were charged 70 dollars for 4 items. We had other family in town who also had bad experiences here in the last few days and were charged unfairly. Will never return here and make sure all of our friends and family in the area know about these crooks
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July 2023 by Masha K.
about 2 years ago this place was much better and now its a disaster! im assuming the owner hired new workers who have no clue what they are doing. And all clothes smell like an old soap. I could do better at home. never coming back again! do not come here!
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July 2023 by Ron E.
They do not know what they are doing and have a very low level of customer service with high prices. I am not going back.
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June 2023 by Brian F.
818 Cleaners is fast, efficient and reasonably priced. I highly recommend their services. Their pick-up/drop-off services are also extremely reliable. The staff is also wonderfully friendly and expeditious.
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June 2023 by Giannina P.
They have great service and work super quick and efficient . My graduation gown needed to get pressed last minute and they really helped me out and got it done the same day!
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May 2023 by Hisham Barakat
Terrible workmanship and human being. Shrank three shirts. When confronted about the last one and without asking for anything other than suggestion by staff to stretch, he said I washed it and I brought it in. Then angrily followed me outside sayin he knows the low lives in intimidating fashion after I took it and said I am done as customer here. 55 year old man being called a liar and trying to pull a fast one when i didnt ask for anything and as a matter of fact paid for whatever was dropped off before this encounter,Service: Laundry pick-up
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April 2023 by Hisham B.
Do not go here. If you want your shirt shrank and then owner accusing you that you washed it at home and tried to trick him like a low life and insulting you that you would do something like this, then this is the place for you. Horrible workmanship and human being.As the song goes: every liar doesn't believe in anyone else. And not any shirt (cause he has done it twice but I didn't complain). This one is a shirt I got as a birthday gift, wore it once on March 12 and dry cleaned after that at his place, took it out and it was the size of a middle schooler.
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March 2023 by Lacie R.
I recently moved to the area and was looking for a new dry cleaner. This place is near my home so I thought this was my best bet. The first time I went, I had something to hem (which I had already pinned myself) and when I got there they wouldn't do it - even though their signage and info says they do alterations. I dropped my cleaning anyway and when I went to get it my sweaters were all hung in the wire hangers which put dents in all the shoulders. I asked them if hey could fold them next time and note on my account to please not hang knits (though I would think this would be general practice) they said they would. Dropped clothes off again, same thing. When I pointed it out I think the owner happened to be there and they steamed it out right there. Okay, thank you. Third time, I picked up my stuff and again last week and same thing. When I showed the girl there and said it puts dents in the shoulders, she said "it's not my fault." Which I thought was an off response to this, but I said "well can I leave it to be fixed?" And she seemed really confused by this and said "I have to ask the owner, can you come back?" and when I said well I just need it steamed out and since it's a mistake on your end can I not have to make another trip? And she then said "okay, I don't need you getting aggressive with me." What? I honestly couldn't believe my ears. This girl had no interest in helping me, not friendly at all, then calls me aggressive for trying to find a solution to this? Honestly, I will never come back here. The owners may be decent people and I am sorry for leaving a bad review because I generally prefer to support small businesses, but please get rid of this employee as she couldn't have cared less about having customers.
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January 2023 by susan k.
This place RUINED the buttons to my Chanel cardigan (should've known better to take it there) which was clearly stated on the label to cover before laundering. He even stated they do not read clothing labels. The owner, Nick had the audacity to tell me find new ones on Craigs list. After multiple arguments i threatened to sue and finally he said to file a claim which he didn't submit until I called their insurance company. He didn't realize I was able to find the insurance company name. After couple months I recd the claim amount which was sent to him. but the owner told me I had to give him my cardigan if I wanted the money. You don't avoid trash bc you're scared but bc it's dirty. DO NOT use this business. He takes no accountability for his fault. He treats customers like trash. His wife is nice but in time he will ruin his own business. Shame on you, Nick.
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August 2022 by Alexandra L.
Very rude and disrespectful man working at the cleaners, who is possibly the owner. My dad is a military vet who politely asked if they have a military discount at this cleaners. The man yelled at my father and told him to go take his business elsewhere. He even Mike's my dad by saying he was in the military too, and big deal it is. I could understand if they don't give discounts, and just say that, don't mock my father and yell at him. He's in his 80s, be respectful to people.
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May 2022 by Denise E.
I have been using 818 cleaners for several years now and had found them to be excellent with a quick turnover. However last week they went above and beyond my expectations and I have to write about it. I had gone out for the evening with some friends wearing a long sundress and my favorite white sweater. Carrying a glass of red wine (you guessed it) my dear friend stumbled and splashed the wine all over my sweater as well as the bottom of my dress. Not holding out much hope I brought both items into the cleaners. After telling me to give them a couple extra days they would try their best to get the stains out. Welllll..... when I came to pick up the items Ena showed me how the stains had been removed after their extra work. I was just sooo happy and appreciative that I had to write this and let everyone know how 818 goes the extra mile (or two) to do a great job. Thank you so very much.
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March 2022 by Stephanie F.
Ina is the sweetest! I explain in detail each piece of clothing and how I want it to be taken care of and they follow as expected. It is great to have a reliable and respected dry cleaners near me. I have had some of the worst experiences with other cleaners and this one has yet to fail me. Thank you Ina and Nick for the respect you have continued to give me and my family.
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March 2022 by T M.
Very nice staff and they handled my clothes with great care. Quick turnaround. Will be back soon
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September 2021 by Anna P.
The worst dry cleaner! Stay away. They ruined 3 of my jackets. One was new, I wore it a couple times only before I brought it there, it was completely destroyed. Never coming back.
