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February 2024 by Mike Merkel (Shark Bytes)
Very brief.
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February 2024 by 王冠
Ha I wish google let ppl post 0 star or negative stars. The employee named Jessi is rude, disrespectful and has no people skills. Faking rules to make things extra difficult that have never been rules before or again anywhere else just because otherwise as a real life loser she has 0 power
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February 2024 by Di Wu
Bad customer service. The ladies ARE mean and rude. They are not even worth 1 star
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February 2024 by Hermes Gascon
Great service ?
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January 2024 by Tee Tee
Bad service
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December 2023 by Nathaniel Perez
Would like to thank the boss that call me for being understanding and the guy that delivered the letter deserves a raise. I completely understand his side think back and I really appreciate the professionalism.
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December 2023 by nancy cella
Slow and unhelpful when it comes to figuring out what happened to a package that was said to have been shipped to a usps facility.
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August 2023 by Natalia Salinas
Such a frustrating experience. Short staffed. Unfriendly and unhelpful.There were no Change of Address forms available... one worker says we don't do those forms anymore. Then another worker says, "Yes, we have them," and gives me two.When I return to turn it it I'm asked for my driver's license and car insurance. Since neither of these had my old address on them (as I've already updated it) , I'm told my request was denied. I ask if I simply put the postcard in the mail (since it has "postage paid" stamp on it), will it be processed. I'm told it will NOT be processed because I must turn in the Change of Address form in-person.I tell her this is not indicated anywhere on the form and she says, "We're doing things differently now."
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July 2023 by Alicia zarza
customer service is very limited here you can one of the best customer employee Allen other then that you got the most rude employees in this building it’s Monday July 3 2023 12:30p3 employees only one was Allen was willing to help and assist. The rest were so rude to him being races . The lady there took his lunch for being helpful
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July 2023 by JACK ZUO
The man in front desk has no idea about their system functions. He just pretended he processed the request and told me it had been done (actually not). Finally I went to another USPS office helps us complete task.
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July 2023 by Kyle Yen
One of the worst post office, very bad service and rude people. We had a question regarding the mailbox key and the front desk lady answered I don's know six times
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May 2023 by D
I was attended to by Ning, she has amazing customer skills, very attentive and kind. Thank you so much! -Denise j
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March 2023 by David
Doesn’t allow me to pick up whatsoever just because I used a alias first name for purchasing online. Even when I bring mortgage bills to prove my residency they still say no with attitude like I was owning them money.
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February 2023 by Johny Deal
This is the worst post office in West Covina. No stamps at all for weeks. Constant excuses about someone being sick. The supervisor is clueless and does not care. Everything takes forever here. Avoid at all cost
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January 2023 by John R
I was just doing a drop off but the PO Box drop shoot was jammed. Had to wait in line while workers were chatting it up while the line is getting longer. Can you please gossip about people at home and not at work.
