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November 2022 by simon matteson
I was visiting West Covina for the first time and had never been to a Tilly's before, but after this experience, I would love to go again! When I first walked in, I was greeted very warmly by a sales associate named Khalifa, and he is one of the best salespeople I've ever had greet and help me! From the start, he was very charming, funny, and very stylish! The actual store was very nice, I ended up buying a few shirts, mostly inspired by Khalifa's vintage look that day! Overall, a great store that had some great workers, and some great clothes! Would love to go again!
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April 2022 by SassyTofu
I was visiting West Covina for the first time and had never been to a Tilly's before, but after this experience, I would love to go again! When I first walked in, I was greeted very warmly by a sales associate named Khalifa, and he is one of the best salespeople I've ever had greet and help me! From the start, he was very charming, funny, and very stylish! The actual store was very nice, I ended up buying a few shirts, mostly inspired by Khalifa's vintage look that day! Overall, a great store that had some great workers, and some great clothes! Would love to go again!
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February 2022 by Joe Ramirez
I come for their 2 for $30 graphic tees. So far so good! Thanks!
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January 2022 by Juan Jose Cravacuore
(Translated by Google) Ideal for youth clothing, good service! recommendable(Original)Ideal para ropa juvenil ,buena atención ! Recomendable
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December 2021 by bobby delgado
Shopping for clothes is a terrible experience but the young people there are nice and helpful and I got an entire Thanksgiving outfit that matches for like 55$. Good stuff.
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July 2020 by Alexis T.
I shop at Tilly's quite often and I always try and go to the same location. One of the stores I had to go to was in Victoria Gardens so I did the extra 30 minute drive and figured I would go to the Tilly's as well to return a pair of shoes. I waited in line to get into the store and waited in line once I got inside and I did not mind waiting until one of the girl cashiers had a bad attitude towards everyone waiting in line since there was quite a bit of us. Now, I had a red tag item I purchased online but I did not wear because the shoes were a size too small. All I wanted was for this lady to exchange them online so I could just order another size like the rest of the Tilly's have done. I work retail and I get some days you have an off day. But this lady was RUDE. Did not exchange my shoes and told me they do not do that there. I drove all the way over to the Redlands Tilly's where they happily helped me AND gave me a discount for the inconvenience of a different Tilly's employee. Tilly's do better. She was the worst retail person I've ever encountered.
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July 2019 by Jason H.
I was bombarded by 3 employees in the span of 3 minutes asking me if I need help. People like this are the reason myself and other people are shopping on amazon instead of physically walking into places.
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July 2019 by Christine Y.
So I went to purchase the "Hydro Flask" and since it's my first one I was super excited and had some questions.. One of the girls super nice, but I was sadden that the price that given the Hydro Flask are scattered everywhere like a big mess and the all had scratches on them, I had to be at work in the hot sun so I wanted one super bad so I brought 2 up and the Cashier only offered me 4.00 off on the Hawaiian Shaved Ice Series, if I had gotten the discount it was final sale ( luckily I didn't do) final sale, paid 50$ came home and there was a dent on the bottom, had to take it back and get the Watermelon color, very disappointed!!! Tillys use to be a Top brand Store now it looks like such a mess, more like a Discount Clothing store with mistreated items!!!
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June 2019 by Wendy W.
My son wanted to go shopping for some new shorts. It's a Sunday I'm like no!! It's my day off and don't want to be there forever. Anyhow when we enter Tillys everyone was so welcoming. And we proceed to walk to the back to see the discounted items. Didn't really see much but they an employee ask if we need help and if he can help I was like yes my son is look for shirts but at a reasonable price. He proceeded to show me there sales. So my Sunday that I that was going to be over 2 hours turned out to be 30 minuets. This young man I think he said his name was Bernie. omg!! So helpful he just brought out shirts from left and right and my son looked them made the shopping experience easy for a mother that works full time and wants to be at home on her day off. Thank you for being very helpful and made our day so easy. Also the cashier was very helpful didn't catch her name. Everyone there was very nice and welcoming I have gone to other Tillys not impressed. Especially the one at Victoria gardens so rude
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March 2019 by Joshua Pedroza
Great selections of shoes
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February 2019 by Raquel O.
Thank you so much Melissa and Joann(a), you ladies were very helpful with my shoe exchange a few days ago, I really appreciate it. I don't always recieve this kind of treatment, and I honestly sincerely deeply appreciate your ladies patience, help, and suggestions. Thanks for letting me do an exchange for the items I wanted and made sure it was an even (monetary) exchange regardless of items being on sale. Thanks so much Melissa for being an awesome manager and having a caring attitude towards your customers and making them feel comfortable with no worries.
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May 2018 by Monica Q.
I haven't shopped at Tilly's for a couple of years and yesterday was when I came in just to check out their clothes and I could you not, they have the best customer service ever. Super friendly, helpful, and amazing! They make you make feel so comfortable unlike other retails. I came in an hour before closing and Perdita and I think the other woman's name was Jennifer! I believe she was one of the managers on duty. But they were both super amazing and usually when it's closing time, a lot of workers don't really pay attention to you, they are just focused on cleaning and ready to close, but they weren't those type of employees which was awesome. I will definitely be coming back to shop here again. Its been awhile since I shopped here and I can say I had the best experience in this store for my first time back lol.
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November 2016 by Leila Mustang
I use to like this site more, but I've notice them moving away from brand names like Fox and carrying more of their own.
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September 2013 by Heather Christ
i am always impressed with this place. the clothes are hip and in style yet don't cost me an arm and a leg. they seem to be better quality than forever 21 too. they last.