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November 2024 by cristian valencia
Service too slow, 2 hours just to deliver the internet equipment... I don't recommend it... too long...
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October 2024 by Michael Gallant
Each time I'm there to do something that literally should take less than 5 mins, I'm waiting more than 30 mins. yesterday I was there to switch out a router and I was there waiting for over an hour and they weren't all that busy. it was on a Saturday (10/26/24) around 5:30pm and I didn't get out of there until 7pm!
but, props to the person that helped me, it only took her a couple of mins to help me.
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October 2024 by ALFREDO LAMON EDMONDD
SERIVICE IS GOOD ! BUT CUST SEVERVICE IS SLOW
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September 2024 by Anthony
4 services reps all trying to sell items to customers that the customer did not request . Currently waiting 20 minutes along with 5 other people .
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August 2024 by René Alexander Martinez
Great people there helped me quick and easily
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August 2024 by HB
Quick service, great customer service.
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August 2024 by Juan Marino
The bad thing about this store is that they never help you with anything if they don't want to work, they leave
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July 2024 by Mic Trap
Great internet service and customer service
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June 2024 by White mamba
If ur not Gona have a Direct phone line at least have your correct hours on your website. This place closes at seven not eight.
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April 2024 by Julio Mo
Perfect service Everytime I go there.
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April 2024 by Alex C
Last week, Spectrum sales reps showed up uninvited, knocking aggressively to sell their services. One nearly broke down my door with their forceful approach. It was a frustrating and concerning experience, leaving me with a bitter impression of the company.
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April 2024 by Max Garcia
Nate doing his thing ZT_PROSPECTS Arteaga 8u
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March 2024 by X VM
Made online appt at 1040am. Website hours show open at 10am. Door hours say 11am. Had to wait. 20 min for them to open. Called cust serv- was told to ask mall spectrum to update website hours. Misleading hours.
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January 2024 by Victor Maldonado
Worst customer services ever. Bad attitude and rude employees.
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December 2023 by Josh
Friendly and fast service got my modem replaced quickly