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December 2023 by Shelly L.
Worse PF I've been to. The location is new and clean, but most of the staff are rude and think they own the gym. There is only one guy I've encountered that is nice, but the rest got a stick up their butts. All the other PF locations I've been to are super nice and don't give members any issues. This location they act like they are FBI and want to question everything. The staff needs to be retrained and learn how to speak to people or learn just to leave people alone and let them workout!
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December 2023 by Maritza R.
I agree with the post below. The new, young staff are rude ( especially Jordan- the General Manager). I had to speak to them about their tone and the way they interacted with club members. They were extremely disrespectful instead of friendly and knowledgeable ( as they claim on their website). Then, when I got home I found out Jordan canceled my membership because I spoke up about them being rude to paying members. I have contacted corporate and if it is not resolved my next step is the BBB. I'm paying (or was, since Jordan took it upon herself to cancel my membership because she just doesn't like me) for a good gym experience and instead I am receiving condescending, rude comments and inattentiveness.
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December 2023 by Karen C.
First time at a Planet Fitness and I was shocked to see the cleanliness and overall layout. Impressed, however it's sad to see creeps finding a way to harass women and another gym not creating a safe place for everyone to come in a get their work out on and just go home without being preyed on. be unique planet fitness, kick these creeps out. biggest reason why more women aren't here is not because other gyms are "better" it's because they don't feel safe in a space like this.
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December 2023 by Erick Rodriguez
Amazing deals to bad it'd super cold in here and it's winter lol i am trying to get sweaty
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November 2023 by Jose Garcia-Fernandez
Excellent gym with a lot of different equipment for many options of exercise. Every machine has a QR wirh the description of exercise helping with no trainer
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November 2023 by Justin Lu
Come here if you are trying to get locked into a membership that requires jumping through hoops to get out of.
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October 2023 by Jerika L.
This is the gym I prefer. I pass a few just to come to this one. I like to come at night, very late. Mainly because I'm not really great with the gym yet so I prefer less people. But the last few new young employees have no manners at all. Staff needs to remember when they are talking to customers to maintain respect and customer service. The younger the staff are the worse the service gets. I am not going to go into detail but I will never answer to a 19 year old especially since I have a 15 year old myself. There is a certain way to speak to everyone. Management you should retrain or check your staff. Think I will find another home gym.
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October 2023 by George Silva
Don't want to go here Rob is it terrible GM gives very bad advice. He will set you up for failure and cancel your membership Rob is not your friend
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October 2023 by Paula Onate
I started coming here beginning of August. My regular time is 5AM. The crew usually changes up between a few people but let me tell you they are all amazing! Always cleaning and disinfecting the machines, refilling the disinfectant sprays, paper towels. Restrooms are always clean. I live in Ontario and that’s my “home gym” but I come here to work out and shower before work. The difference between my home gym in Ontario and this one is night and day! The staff here are always friendly and helpful. Good job guys. You all are great !
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October 2023 by Mike Hernandez
Great Gym, team was very helpful and courteous on my 1st visit.
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October 2023 by Matthew Almeida
Horrible experience from Kevin the supervisor on the floor 09/30/23. And bailee Rude out of shape people. A horrible example for a fitness company. Thank God they steered my away this was just a backup gym. I appreciate my regular gym even more now.
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September 2023 by Michael-Jaybee Pe
So far so good. Ill edit this later for more detailed review, but as of now, staff seems friendly. Gym goers are friendly. Jai and I love it so far
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July 2023 by Jon S.
1 star for the gym , 2 stars for the old staff.Absence of the 3rd, 4th and 5th star because if I wanted to see gym bags, public display of affection between gym mates, and 1 gallon jugs, I would have gone back to LA Fitness , 24 hour, private gyms or more, that's the whole point is the culture, and this morning there were just too many gym bags on the floor. As an ex Olympic athlete, I don't even do that, which is why I come here, to be at peace. Their massage lounges are short on time, most other franchises do 6-10 minutes, 5 minutes does nothing for my tired old bones, and there are 12 minute time slots, if the other 7 is for cleaning I just don't see it. This club used to be so good, I'll probably switch over to another one soon after seeing the couple in the gym flirt all over the place today. Not appropriate.
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July 2023 by Lauren V.
Usually this gym has really good customer service. Unfortunately, the other day while working out with my dad a worker, named Bailey was vacuuming one inch from his shoes. (Which she could do that machine later). My dad asked , "do you mind doing this area later when I'm done?" She was literally an inch from his shoes. She said, "kind of'. He responded, "Well too bad. It's annoying and the gym is about members working out without being bothered. So do the area later!" It is sad my dad had to go to that level to get her to vacuum later. No one wants to work out with a vacuum in their ear and one inch from their shoe. Customer service should be number one. Her response should have been of course I don't mind .
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July 2023 by Ray Lai
Go here all the time, the staff is real chill, id definitely join it's easy on the budget and you just get too many benefits from this.It's the most useful $10 you'll spend every month.
