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March 2024 by Priscila M.
Went in to print some items for an upcoming baby shower. The print desk was very help and patient. We were able to get all items printed including a large entrance sign and when we picked up everything was as requested.
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February 2024 by Judy S.
I walked in today at around 5 pm and asked for help printing the return shipping labels for Amazon because I don't know how to use the printer. First I asked the lady in the back and she told me the front lady can help me then I stand in line to wait for it and then she said I need to wait at the printer, okay I wait for a long time but nobody come to help then I asked the front lady help me to print totally 3 papers. She didn't tell me anything before but after that she charged me $5.48 for 3 papers. Why she can do that? It's so excessive.
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February 2024 by Leah Socorro Cayanan
This Office Depot is one of its smallest stores I had been. What it lacks for size is compensated by the excellence of its service. I was attended to by the general manager herself, Katie. Not only did she discounted the printing cost through a store coupon, she also bound my booklet at no cost. This is most helpful because my business expenses are over the top already. When she gave me my receipt, she mentioned in particular the $10 coupon that I could use for my next purchase. I know she is already tired due to the influx of customers but she still served me with everything she got. There were two young lady associates who were also serving the customers well. Those who want their printing jobs done are directed to fall in line. For faster service, the print jobs maybe emailed to them ahead of time. It is fine too if the file is in a USB. Compared to another print shop, the printing cost here seems cheaper. To the Office Depot Manager Katie and staff, thank you for your great service today!
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January 2024 by Phillip Moreno
I got great service at the Covina store
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January 2024 by Express Tax Business
Very friendly staff and very informative on their deals.
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January 2024 by Edgar Cortez
Love going to Officemax when I run out of pens, or paper. Usually, when I go to the store, I find out about some sale items and they tend to be limited to what's on hand at that moment. So usually almost empty. But the store is clean, not huge but just right to find the stuff you need with ease. You don't have to go walking all the isles to search for what you need. Love it.
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December 2023 by Alfredo Sandoval
Very satisfied, for speed and friendliness....
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December 2023 by Lydia Solis
Always a pleasant experience at Office Depot. Personnel are very professional, friendly and helpful. Products are easy to find (after all, i have been going to Office depot stores for years).
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November 2023 by Nancy Jenkins
Jennifer at Office Depot in West Covina showed extreme knowledge, expertise, kindness, and professionalism. Highly recommend their store! A big thank you!
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November 2023 by Mark Carlock
Good prices, convenient location, great selection, helpful and friendly staff.
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November 2023 by Luis R.
I can't believe this company I went to make some copies they're charge me 5.00 and cents which is fine but they charged my card for 55.00 dollars I contact store managers and they give a number to call to recover the receipt did not got help from any one I spent almost 1 hr on the phone and not help it's not the money it's the poor service they provide they don't have enough people in store and short people are doing everything slow plus the mistake so who can help me to recover the my money let's see if corp can get involve and resolve my issue
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November 2023 by Erica B.
This is a very small store. Walked in looked for staff and the girl was on her cell phone. Asked her for help she hung up the call and said they didn't have the hdmi adapter I needed, but I could order it for 39.99. No thanks. I needed something today. Dispointed in there selection a limited staff.
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October 2023 by Jocelyn W.
There are few places that do the right thing for a customer and this one of them. Joe (manager) is so customer centric. I had messed up my order yesterday and neglected to add an item. I called the store and explained my situation to Joe. He provided a solution and so I did what he suggested which is to come in later in the day and order my additional copies and it would be handled. I came in tonight. The customer service rep that was taking care of my order must have had a bad day. I was patient in explaining what was discussed, knowing that everyone has a bad day once in a while. Thankfully, Joe stepped in and saved the day. He handled it so well and restored my faith in Office Depot. Joe you rock and I wish we can clone you as so many companies could take a few lessons from you. Appreciate all that you do and stand for.
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October 2023 by Fred D.
Store on Workman, Covina, making sure. I believe the gal was Theresa but my test email said Sandra so I'm not sure of her name. I'm 60 and though not totally illiterate on the computer, I had to print from my cell email to print then to fax 7 pages. Very important papers, enough to make many of us old guys sweat. She was the only counter person at the time and very patient moving the people along at the print counter. My turn explaining my situation, helped me out and guidance on getting the job done. And inexpensive compared to other places I've tried. Butter smooth service saving me the stressful sweaty thoughts I had worried trying to get this task out of the way. As I paid, even less expensive as I expected so I believe she deserved the change. Scratch my back and I'll be very appreciative. Thank you Lady!
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September 2023 by Joyce kim
Yesterday I went there to have my encrypted email print out. In the process of doing it I had to let the staff who was helping me talked to the person who had sent me email to my phone. I had to hold my phone near him so that he could hear better.All of a sudden the other staff approached and pushed my hand and ordered me very rudely not to put my phone near him. Later the staff who was helping me hold the phone by himself and I didn't have to hold for him.Michael did a good job but I give 1star because of that rude staff. He should learn the manners how to deal with customers.
