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March 2024 by Ernie G.
Reynolds GMC has the best service department. Give them a try you will not be disappointed.
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March 2024 by Alex S.
Omar, thank you for the excellent service. the whole deal couldnt of gone any smoother from initial call, to the no hassle, to the home delivery. thank you
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March 2024 by Vincent E.
Reynolds GMC made my first car purchase so quick and easy! They tell you how it is with no games. I can't thank Omar enough for my experience with this dealership. Definitely recommend any first time buyers to come down and check this dealership out.
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March 2024 by Shane B.
Saw a Silver GMC Terrain with a large Reynolds GMC sticker in the back window, so assuming those is an employee (driven by a bald male). Driver ran a red light getting on the freeway and perceded towards cut me off and cut off others while on the freeway. F this is how someone who advertises for a business they surely work for, would never do businesses or have my Chevy worked on at this location.
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February 2024 by Mike H.
Want to give a special thank you to Bob Andringa and team . Bought a beautiful suburban from them it was super easy no pressure or stress. Thanks again
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February 2024 by Ana S.
Service is great and customer service is outstanding. I love that after Service . They wash my car. I deal with Josh and Jack. We very happy with This Dealer
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January 2024 by Bryan S.
I recently had the pleasure of purchasing a car from Danny Herrera, and I must say that my overall experience was exceptional. Danny's expertise and dedication to customer satisfaction stood out throughout the entire process. From the moment I walked into the dealership, Danny greeted me with a warm and friendly demeanor. He took the time to understand my preferences, budget, and specific needs, ensuring that he could guide me to the most suitable options available. What impressed me most was Danny's in-depth knowledge of the vehicles on the lot. He patiently answered all my questions, providing insightful details about each model's features, performance, and safety aspects. Danny's professionalism and transparency during the negotiation phase were noteworthy. He was honest and straightforward about pricing, discounts, and financing options. This transparent approach created a sense of trust, making me feel confident in the decisions I was making. Throughout the paperwork and documentation process, Danny demonstrated efficiency and attention to detail. He explained each document thoroughly, making sure I understood every aspect of the transaction. This level of clarity alleviated any concerns I may have had and contributed to a smooth and hassle-free purchase. Moreover, Danny went above and beyond to ensure that the car met my expectations. He facilitated a comprehensive test drive, allowing me to experience the vehicle's performance firsthand. Additionally, he addressed any minor concerns I had, ensuring that the car was in optimal condition before finalizing the deal. In the end, Danny Herrera's commitment to customer satisfaction left a lasting impression on me. His friendly demeanor, extensive knowledge, transparency, and dedication to providing excellent service make him an outstanding car salesman. I am beyond satisfied with my purchase and would highly recommend Danny Herrera to anyone looking for a positive and rewarding car-buying experience.
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November 2023 by Demi B.
This is definitely the place to come if you don't like pushy sales tactics and hidden fees - we had a great car-buying experience here after having a disappointing experience at another Buick dealer. The whole process felt very easy and straightforward. We were even allowed to test drive our vehicle on our own which was such a relaxing experience! Everyone was so helpful and easy to work with - special shout-out to our salesman Danny I. and Rosie in finance for their help and kindness!
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October 2023 by Noel P.
What a great experience we had with Rudy here at Reynolds. I am glad I made the decision to purchase here instead of Tustin. Rudy made the purchase of a vehicle so simple. Direct to the point on pricing, no games, no bs that other dealers try to pull. He was very thorough on the vehicle features. The dealership had a very clean environment and lounge area. I am looking forward to sending this dealership more business in the near future and taking care of our business needs.
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September 2023 by Mary-Frances F.
I bought my car here in 2017 and have had it serviced and maintained by GMC since then. After taking it for manufacturer-recommended maintenance costing over $500 in July 2023, some new problems immediately occurred, including a serious leak of transmission fluid, weird sounds and odors of burning chemicals. The car has only 56k miles and now they tell me it will cost over $3000 to repair the transmission. It took two days to diagnose this serious "problem" and I feel taken advantage of by this place. A car with low mileage, good careful driving and impeccable maintenance should not have this magnitude of a problem after spending so much to maintain it per manufacturer recommendations. I've owned GMCs since 2003 and I will never buy or recommend one again after this experience with Reynolds. This is not the way to treat a customer.
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August 2023 by Rick N.
One of the best car buying experiences we've ever had. Thank you Kennedy for making us feel like VIP!!
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August 2023 by Rory R.
I live out of the area, but bought a vehicle here because they had what i wanted in stock. Even better is that they had no mark-ups for silly crap (LoJack, nitrogen in the tires, etc), and they also don't charge above MSRP. My salesman, Mark Calamaco, was great to deal with. He respected my time, and had everything ready when I got there. The car I drove home was the one that was as advertised, at the price I was quoted! I have no reservations about bringing my business to them again.
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August 2023 by Michael A.
Purchased a GMC Canyon. My experience was smooth, clean, relaxing, and no pressure. This is how all automotive dealerships should operate. The feeling was more focused on you being treated as a valued customer and not the next sales. Would I come back to this dealership? Yes!
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July 2023 by Rob D.
I cannot speak highly enough about the purchasing experience at Reynolds GMC. Working with Danny and his team for the purchase of a new GMC Sierra was painless and if you are in the market for a new vehicle please give Reynolds a call. Its been awhile since I bought a new vehicle so I started out the process with some trepidation after hearing stories about issues at other dealers. After calling around to my local dealers (I am in northern California) and getting the runaround I expanded my search and found Reynolds GMC. Thank goodness. Danny and his team were straight up honest and forthright throughout the whole process. The price we agreed upon was the price I paid, there was no market adjustment or dealer add-ons tacked on, and there was no pressure to buy any insurance or service packages, Danny kept in touch with me during the whole process and made it as seamless as can be. I couldn't be happier with the process and highly recommend you reach out Reynolds if you are looking for a new vehicle.
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June 2023 by Lestter S.
First same time Reynolds West Covina at the start of the pandemic when we were in the market for a GMC Sierra to haul our trailer. Unfortunately we were not able to make a deal but we were extremely satisfied with the service we received. We ended up finding our truck elsewhere but we have been coming back to Reynolds for service since it is closest to us. The staff at the service department have always been friendly and have never felt like they are trying to sell me something I don't need. They have a nice lounge if you decide to wait while your vehicle gets serviced. The parts department is very small and not many items in stock you have to order most. Their stock is starting to look better specially if you're in the market for a truck. Best thing is that they are not making up their inventory. So if you're in the market for a new GMC vehicle definitely check this place out.
