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July 2024 by Jennifer Alvarez
Lisa, was really nice.... She should be promoted as a Manager. I Love Her CUSTOMER SERVICE skills...
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July 2024 by X Zero
A good store to shop for games and helpful when there by the stuff.
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May 2024 by Michał Piela
Super nice and friendly staff! Bought used ps5 game in great condition for super cheap!
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April 2024 by T Pham
If I had to shop at only one GameStop store for the rest of my life this would be it!
Trade in my series x in store but received a lower final trade value due to system error. Came back later that day to ask for assistance and the two ladies who work there went about 10000 miles above and beyond their duty to help me out. I have experienced great customer service before but never on this magnitude. They were professional, friendly, and most importantly came across as genuinely wanted to help me solve the issue. They were making calls to internals and higher-ups to get the issue fix right then and there. At the end they rectified the error by giving me a 100% discount on a PS5 game that I really wanted - a FREE game! I couldn’t be happier!
If the manager is reading this, promote these two ladies make sure to keep them as an integral part of your team as they are irreplaceable assets for your business.
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April 2024 by C CD
Helpful and friendly staffs. Prices are mid to high. Corporate keeps screwing customers over. As of 2024, price matching only applies to Pro members, and giftcards only applicable for physical items. Corporate needa to rethink their business strategy.
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February 2024 by Alex P.
WORST and a bunch of LIARS! I refuse to assume ethnicity 100% but this guy who is, I'm assuming he is a manager, of Asian or possibly filipino descent needs to find a new job. He is a liar said his system is not allowing a return for a game I got 8 days ago and Tina Sanchez the DM doesn't respond. They do Not care about you or your business! This store does not want to ever help you and don't go to this guy he will give you a million excuses! Corporate told me that's not a thing to mail back a in store return ! I will be following up with this till the end with corporate to see to it no one is lied to again and managers are taught better. Go to target or anywhere else guys! They are not worth your money.
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January 2024 by SBDOUBLE U
Friendly staffPlenty to choose fromCleanIn and out on a Saturday in 5 minutes
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November 2023 by Chey
Customer service is always a spot on they're always providing coupons and different reasons to come back I really appreciate that
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October 2023 by G M.
Isabelle is fantastic at customer service and was extremely helpful in helping me understand the first gaming console that I've bought in 20 years! She was patient and educational and GameStop has earned my business moving forward.
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September 2023 by Ronald Jojola
This place for the past, i wanna say, 10 years, was my go to Gamestop, the vibe used to be so welcoming and was just fun to go to just because. now its just bleak and depressing, the new workers give off this "why are you here" energy and make you feel awkward for asking questions or just wanting to do the bare minimum on say a preorder. they clearly dont wanna be there, and makes me wanna be there even less
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September 2023 by Frank Espinoza
They never answer their phones. I have even driven there and tried calling while in the store and they don’t answer and they aren’t even on the phone.
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September 2023 by Fabian Duarte
Bad customer service
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July 2023 by Brendan Sullivan
Well stocked and clean. Nice store and even the clearance section is well organized. Great to stop into when you need a quick update on things.
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July 2023 by Monica
This gamestop is an ABSOLUTE JOKE! I pre-ordered the Pokemon Go Plus + expecting to get it day of release and NOTHING! I went and spoke to someone yesterday and they said they received them and that the item is in the back, but they had to go through the boxes to search for it. RIDICULOUS! Completely unprepared. We pre-order things to get the item day of. Whats the point of doing that if we have to wait to get our item. I DO NOT recommend this GameStop to anyone. Pre-Order/Order from another GameStop! Your better off going elsewhere.
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July 2023 by Heavenly Fiend
Good deals on games and sales
