CVS Pharmacy is generally praised for its helpful, friendly, and pleasant staff who are accommodating and go the extra mile. Customers appreciate the safe return of lost items and find the service easy, with helpful updates and reminders for medicine availability. The staff's care and smiles are noted. However, one staff member is consistently described as dismissive, rude, and unpleasant to interact with, which negatively impacts the experience for some. Another staff member is specifically highlighted as the best.
I always love CVS, especially inside the Target store in West Covina. Staff are helpful and friendly. They have this smile that shows they care. Very nice people.
September 2023
Staff are always friendly to us, goes the extra mile to get us discount, and honest. I’ve left my phone twice and even insurance card and DL . They keep it safe and calls us to inform us that we left something in their location.
July 2023
CVS has always been helpful to us Staff are very pleasant and accommodating. Never had any problem picking up medicines. And what makes it wonderful, they send you updates and reminders on the availability of your medicines. Making it easy for everybody....Great, isn't it!
