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October 2023 by Luis A.
Trying to get thru on the phone is a nightmare. Takes you to one prompt after another. Finally get thru and customer service rep knew very little as to the questions I had. Decided to go to the branch and teller was very nice.
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March 2023 by George K.
Teresa Khoo personal banker did excellent job. Staff is very friendly plenty of parking teresa was very knowledgeable and helped us with our account. We will return to see her.
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August 2021 by Lisa G.
Worst service when I tried to open up a business account and personal banking account. The Asian guy (don't know his name, he never told me) doesn't know what he's doing. I went down the street to Chase and was treated so much better. Run away from this bank.
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October 2019 by Alanna A.
Latest update is I still haven't gotten my money back. I was told over the phone to wait 90 days then I called again as it was about a week away from 90 days and they told me to appeal each transaction separately like that makes any difference and it would take me hours because I was unconscious for about two months and there was a lot of transactions. Do NOT BANK HERE
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October 2019 by Lauren C.
This bank is so ridiculous they do not cash checks ??? Unbelievable but true I don't know why they do that but if you have a check from Citibank you need to check the list of banks where you can cash your check bad business
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September 2019 by Lana H.
I didn't get the clerk name, which I regretted. He was very helpful and he was always smiling and doing things that we needed. Everything was easy.
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June 2019 by 宜辰
There was a baby skin care EXP 4/23 2019. And TODAY is 6/27 2019. I didn't buy LOL.......
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June 2019 by Peds N.
This CVS pharmacy is declining in CARE. A very RUDE female, wrongly informed my husband, they did not have his prescription. Then had the audacity to tell him go and bring back a written prescription with a signature. When in fact his prescription had been sent electronicly! When he politely sugested they call the Urgent Care for clarification- he was told they couldnt and laughed at!
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May 2019 by Jeffrey H.
They need to hire more cashiers or something. Today, I went to get paper plates and I waited 30 minutes, there was one person working a line of 8 people long and the cashier worked super slow...
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May 2019 by Olga H.
Citibank takes too long to return your money back but very fast to take your money. Been waiting for a credit check for over ten days already. Very upsetting
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April 2019 by Drea M.
Didn't catch a name but 1 star is based on one up front. No help what so ever. Not wasting my time coming back.
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April 2019 by D D.
Location, location, location. it's all about location. So thinking about this location we couldn't use it So that's a serious negative. my mom is handicapped And she needs a handicap spot that is close to the entrance of the bank. well apparently That was taken when we were there if there was a handicapped spot at all. So My mom threw cold around the building trying to find a closer space Couldn't find anything and finally she was frustrated and said I give up I can't get in this bank And we had some really important business to attend to And we couldn't do it. Because of that We had to wait several days until we could get to a Citibank. Now I already have personal negative feelings about Citibank because of my own bad experiences with them as a creditor. I was disputing some charges on a Citibank credit card and they sold the credit card to some other bank And stuff fell apart And I was getting charged the $400 Her 450 or whatever that they were saying I owed when I had it in dispute Anyway it was a huge mass I hate Citibank and this experience made it even worse.
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April 2019 by Lorena O.
Very poor customer service by "Kathy" the pharmacist! This b**** is rude and hung up on my daughter!!! Last I checked she's there to provide a service, answer questions and help us (the customers) she is the worst at answering phone calls and has an attitude problem!! I have been using this pharmacy for years, but will no longer be using them! I don't care if I have to drive further, they've lost a loyal customer! DO NOT USE THIS PHARMACY!!!
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April 2019 by Kyle T.
Said they were ordering my grandmothers medicine for the past month and a half. However, every time I go they say "we're going to put in the order now". My grandma has been without her medicine for a while now, I can't keep wasting my time to find out that they still haven't ordered it!
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March 2019 by Valerie M.
There appears to be a shift or lack of management of the level of personnel required to service customers at this location now. The wait times are out of control. The phone rings off the hook and theres only one person working the pick up window. Its unfair to the person working here and its unfair to the customers. I am considering transferring my prescriptions unless things improve. No one is happy here and its clear to see
