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November 2023 by Astrid S.
They set up this post with barriers indicating lines. Ppl suck and pretend to not see it and just stand where the ice cream counter is. And the employees here are too high af to give a sh1t so there you go. 1 star for the employees who work here.Product is consistent. Bravo to companies that consistently make good products. Baskin Robbins make good ice cream always.Some of the flavors sound disgusting (bubblegum eek,) But I love strawberry, butter pecan, jamoca almond fudge, and pralines n cream. Oh and def Pistachio almond. They used to have rainy day specials. I'm not sure if that's still the case.
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November 2023 by Veronica C.
Someone needs to have a moody, uneducated employee by the name of Lynn, a training or retraining on customer services. Her tone and demeanor were of someone, not working, but doing US a favor. My husband was just looking at the books to order cakes and when he asked her a question, she replied in a short and rude manner. Then, I had been waiting on my son to get charged and instead of helping me, she said, "Excuse me!" In an annoyed and loud manner, for everyone to hear. She was trying to get rid of me so she could charge people who came way after us. I told her that and she continued to tell me she was going to charge those people. Then, Joseph (excellent customer service) helped us and was kind and polite. That is how we expect all employees to behave towards customers who choose to keep them in business.
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June 2023 by citlaly t.
I was served by Gulie. She was super friendly and very attentive. She smiled the entire time and had such a patient and kind attitude towards everyone in line. The place got busy very quickly and the two girls Golie and another employee were doing their best to attend everyone with a friendly attitude. There should be more employees to help them out. Nonetheless they handled it well. Thank you Gulie for being incredibly kind and being so patient waiting for me to decide what I wanted you are terrific for that. Her smile was contagious!! Its employees like Golie that deserve recognition for handling a busy day with such positive attitude! Well done!! I will be back because of YOU!!! Kudos for keeping the image of this BR well and excellent.
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August 2022 by Owen M.
Very friendly staff. They were able to quickly make my milkshake, even though there was a good amount of people there. Very impressed
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June 2022 by Stephanie S.
Tried to place an online order and they only have a select options. Little ridiculous. Go to a larger store if you want to order a cake with exactly what you want.
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January 2022 by Denise Loera (Majesty Maintenance)
They did not take my Birthday free scoop because they require it to be printed,All the other locations do take my digital coupons. I hate when a franchise does something the rest don’t do.
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October 2021 by karina rodriguez
Girls in the counter were rude. I Had a birthday coupon and they told me they couldn’t accept it because it wasnt printed. It didnt say anywhere on the coupon it needed to be printed. Other locations have never done this.
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April 2021 by Samantha Gonzalez
Awesome, because it's Baskin-Robbins, especially the Mint and Chip Ice Cream.
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April 2021 by JOSE LOPEZ
They need to hired people who really wants to work, no little kids that just wanna run out of work, associates just denied serving 3 cones because it was 7 o'clock already, their website clearly states they close at 9, like if they werent making money anyways... what does it takes to serve 3 cones to little kids
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April 2021 by Luz Bravo
The associated, they denied the service. even though their schedule says they close in 2 more hours.
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December 2020 by Frank Oneill
Don't fret if it's busy, it is worth the wait. Definitely worth a return visit.
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October 2020 by Michiko Robinson
Good ice cream
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February 2020 by Sister Robinson
Good ice cream
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February 2020 by Julian V.
The guy Adrian is the best person I think he should get promoted to manager he is the homie he let's us get samples a lot I love him so much no homo tho.
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October 2019 by San Miguel Nayarit
Good Costumer Service!!!!!
