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February 2024 by Debra Aguayo
Okay, place folks, there is not that friendly, he didn't even ask me if I wanted a new phone. I was looking for a case for my S21 Fe 5g phone.
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February 2024 by sam abutalib
The store manager is completely unprofessional, she sends people to talk on her behalf. If you can’t handle complicated issues why being a manager. I will complain to headquarters this
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December 2023 by Tami W.
I decided to upgrade my iPhone before my vacation. There were two employees in the store and they were both helping people. I waited about 20 minutes and then I was helped by Josh. He was patient, very knowledgeable and super kind. I'm not very techie, so I appreciated the patience. He explained to me the 5G internet that T-Mobile now has and I definitely am considering adding that to my plan. Each customer interaction can take a very long time, so don't go there if you're in a rush.
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December 2023 by Maria Prayers
Came in at 730 was so scared they wouldn’t be able to help us we needed a phone asap and brayan helped us very knowledgeable and quick to help us despite that they were almost closing 10/10 thank you so much again for all your help .
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October 2023 by Cesar H.
I bought a new phone and a Ipad, and the worker that was helping me was Lupe. She was a little slow when It came to knowing what she was selling me. The workers there need better training and also need better communication skills. She basically was just there to ring me up. Deff not gonna to that location again.
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October 2023 by Marina Hirceaga
The best service ever provided by Brayan, very professional and knowledgeable. I was impressed and will definitely recommend this location.
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October 2023 by Matthew A.
The level of customer service here is bar none amazing ! Immediately greeted upon entering , quick prompt and friendly service!
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September 2023 by carl morandell
Brayan was great and helped me out a lot. Definitely would recommend this place
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May 2023 by Azul1807 Grapes
I used to be with Sprint and dropped calls were not a problem but as soon as it merges to T mobile . Issues to issues. And one that irritates me is I can't call and receives call once you are inside the building. If it is an emergency you are DOOMED! T mobile has been around before sprint and that has been the common issue then and still is. Hope they can fix that.
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April 2023 by Josh Huemmer
needed a new phone didn't want to spend a lot was recommended what I was looking for and wasn't pushed to buy something more than I wanted and they made everything quick and easy on my end. good customer service is hard to find and I found it here
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April 2023 by Monica Lowery
The workers helped me with my problem, it took about 10 minutes all together. Thanks for knowing what to do and telling me what to look out for. Thank you an DC have a great day
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November 2022 by Lauren Taylor
Had a great experience at this location. The team was friendly, efficient and knowledgeable.Special s/o Cristi for answering all our questions!
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November 2022 by db b
If you have any phone issues ask for Rudy, he will definitely resolve the issues. He’s also very professional and a cat lover?
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November 2022 by Rosie R.
If I can give no stars I would.The Sales Associate I believe his name was Edgar. He was using Edgars IPad so I'm assuming I'd say about 4'9 beard, dark complexion Hispanic. I went in with my brother asking if it was a repair center as I was directed there from a T-Mobile Expert over the phone. Anyway when I asked he looked almost mad that I asked that and just gave me straight bad attitude about how it's not a repair center so I asked what I should do if my phone isn't working and if I can even get an upgrade he pretty much walked away from me with a "mad" attitude he then randomly said "I'm mad because I couldn't get a Wakanda Forever Tickets" and asked for ID after a few steps as I handed it to him he said it didn't work. I asked if he can input manually and he just said I can't. His mood was just terrible and he was so rude. Terrible customer service.
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March 2022 by Art Warren
Best experience I have had at a cell phone factory store. Christi my sales consultant was fantastic