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December 2023 by Google user
The older lady with a butterfly tattoo is very rude she didnt let some girls take a picture of themselves and i went into the restroom and as soon as i sat on the toilet she started banging on the door and she was yelling at me for saying what. IF SHE DOESNT LIKE HER JOB MAYBE ITS TIME TO QUIT..
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August 2023 by Efrain Huerta
Cashier Gladys needs more training on customer service. I was next in line she didn’t ask if she can help so I asked her if she can, she nodded her head yes, I handed her my $$ told her pump number I got no response, I asked her did u get the pump number again no response. So I walked out hoping she got correct pump number.
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June 2023 by H D.
This was the station with the cheapest gas per app on the day I visited. The place is busy. It is conveniently located near the 110 freeway and a discounted shopping area. It boasts 16 pumps and the usual mini mart. The station is cramped with all the cars & customers so when it's busy you have to jockey for position around the pumps. This makes customers show very rude behavior toward one another. Cursing, honking, little patience, you get the idea. It is an ok for gas stop if you can put up with that
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March 2023 by Nico A.
As someone who has spent his entire adult life working in customer service, I am absolutely disappointed when treated to a lower standard. But, when the staff members treat the customers like the customers are employees, then it is past the point of disappointed and time to boycott.So, on this particular day, the gas pump wasn't accepting card (lame and inconvenient), so I had to pay inside. Usually, I run my card and let the gas pump until the tank is full, but, when paying inside, one has to give the cashier a specific number. So, I gave them an approximation of how much it would cost to fill up my tank. I ended up being over, which means they owed me money.I went back inside and told them about the balance leftover. The woman inside REFUSED to give me my money back, until I walked back outside, put the gas pump back on the holster, walked back inside, and then of course I would have to walk back outside again. What was she thinking having me do this? Did she think that I was going to drive off with the pump still in my tank if she did not MANDATE me into making an extra walking trip? Did she think it was good service to give a customer illogical orders, as though the customer were the employee? Or did she not care about customer service at all, and was only focused on bossing people around when the opportunity presented itself?If we want to take the analysis a step further, when one lawfully obtains possession of someone else's property (in this case my gas money), and develops the intent to permanently deprive them of the property (in this case keeping my money) , then this is what is known as embezzlement, which itself is a form of theft.So, would I give my business to to someone who bosses around their customers and actually intends to commit theft unless their customers obey them? Absolutely not, and my advice to you is to find another gas station or convenience mart in the area.
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March 2023 by Michael S.
The cashier was great and he was really nice about things but the manager on the other hand was very rude pertaining the issues with my gas and handled it very poorly. Great gas but not a great gas station lol
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September 2022 by Robert P.
Cheap gas and mostly good service. But go early in the morning and you will get accosted by a homeless and mentally unstable individual. Homeless hotel behind station and encampment down the street. Man threatened employees when they wouldn't take his dollar for. $1.49 item. Employees often look tired ( maybe at end of shift in early morning). I'm going to try another Arco even though it's out of the way. My safety is more important than the convience.
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September 2022 by Poopycat1 “Abel” Kittycat1
Coffee s good but 2.29 that's high, Starbucks is up also 2. 15, plus the ladies not too friendly at ampm .and no breakfast options.
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July 2022 by mark f.
Zero starts if I could. Worst Arco around I bet the gas is horrible and the customer service is the worst. The owners are two old Asian people who are so cheap and rude to your face. Just save your time and go somewhere else.
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November 2021 by Poopie “Abel” Kitty
Coffee s good but 2.29 that's high, Starbucks is up also 2. 15, plus the ladies not too friendly at ampm .and no breakfast options.
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September 2021 by Nico Suave
Their nachos gave me so much gas that i could fill up a full tank of gas in my car.
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August 2021 by Mr C
chip readers in the gas pumps for debit cards always messed up. I gave up going here
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August 2021 by Tiger
Their nachos gave me so much gas that i could fill up a full tank of gas in my car.
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May 2021 by Floria Morton
I went there to get gas which was a good price.
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October 2020 by Hector H.
I usually stop at arco for gas but try to avoid this one in particular. Reason being pumps outside are always broken or do t accept card and tell you to go inside to pay. I like avoiding long slow lines here but they force you to come inside by not fixing the pumps. Not a good gas station.
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June 2020 by Thomas P.
Soreeya and Monica are the best, to have such energy and positive attitudes makes a big difference on how we start our day in the morning. It is a pleasure to not have only a wonderful gas station near my home, but to have such awesome employees I think it's truly the blessing. They put a smile on my face every morning, love my ARCO!