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September 2024 by Vergi Sugito
Watsonville GMC is, by far, the best dealership I’ve ever worked with. I recently bought a 2021 Chevrolet Bolt EV from them, and even though the entire process was done remotely, it was handled with a level of care and professionalism that truly exceeded my expectations.
Ramiro, my sales consultant, made the remote process feel effortless. He provided me with detailed videos, photos, and clear explanations that made me confident in my decision, even from miles away. His responsiveness and dedication ensured that I had all the information I needed without ever feeling rushed or uncertain.
Blake, the sales manager, was fantastic. He made sure all the documents were accurate and easy to understand, which gave me a lot of peace of mind. On top of that, he helped me secure a free warranty on my car, which was a really generous bonus. It showed that they weren’t just focused on closing the deal—they wanted to ensure I was completely satisfied with my purchase.
Joe, the general manager, also played a key role in making sure everything went smoothly. He personally made sure I got a Certified Pre-Owned warranty for my Bolt EV, which added even more value and security to my purchase. Joe’s involvement made it clear that the whole team was committed to making this a positive experience.
The cherry on top was the delivery. Watsonville GMC arranged to have my new car shipped directly to my door in Oxnard, CA, over 300 miles away!! The car arrived right on time and in perfect condition, exactly as described, making the entire experience seamless from start to finish.
I’m thrilled with my 2021 Chevrolet Bolt EV and the exceptional service I received. On top of everything, I saved a significant amount compared to other dealerships. Ramiro, Blake, Joe, and the entire team made buying a car remotely not just easy but genuinely enjoyable. If you’re looking for a dealership that truly values its customers, I highly recommend Watsonville GMC. They exceeded my expectations, and I couldn’t be happier with my purchase. ?
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August 2024 by Drew Gonzales
Great customer service, thank you to Joe for reaching out
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August 2024 by Tony Rios
I recently bought a 2021 bolt from this dealership. A week after I bought it the battery failed and left me stranded 2.5 hours away from home. I learned after taking it to a GM service department that the vehicle was still running a battery monitoring software. Also that the steering gear was jamming up and needs to be replaced. I feel they withheld information about the vehicle when they sold it. I am a union electrician trying to support an American company. This entire EV experience has been a nightmare. I will not recommend doing business here.
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August 2024 by Carrie
First service for my Denali and Adan was prompt taking the car back, service was quick..there was a recall and that was completed as well, thank you for handling that and having my car back before lunch time!!
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August 2024 by Laura Butler
They worked very diligently to get my car to pass smog & succeeded. I would definitely recommend them.
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August 2024 by Macias Miguel
Always have great service from the time you walk into the service department and when your car is ready to deliver after service. Thanks to the mechanics too….
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August 2024 by Andrew Mattarella-Micke
Deceptive marketing practices. Quoted inaccurate price in three separate places (including personal email, without the disclaimer text they claimed). They clearly lure out of towners with ‘low prices’ and then upsell them after they make the trip
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August 2024 by Elias aleman
Ask for Fabian when visiting Watsonville GMC. He was very professional, polite, and helpful when I bought my new Canyon AT4!
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August 2024 by Andy Garcia
Professional and Friendly Salesmen, We feel like We got a Hometown deal and didn’t feel Pressured at any time, I would recommend this Dealership to anyone looking for a New Vehicle.
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July 2024 by Cristobal12 Velazquez12
Very good attention and service. Very satisfied the times I have visited the dealer.
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July 2024 by Cindy Aj
Nice customer service
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July 2024 by Elaine Richards
Excellent customer service. Adore Lily and they also wash my car each time.
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July 2024 by High Five Pizza Co.
Joe was so professional and was in and out so quick just awesome
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July 2024 by Luke Gainey
I recently had an outstanding experience at Watsonville Buick GMC. The service was exceptional, and we managed to find a fantastic Chevy Bolt at an unbeatable price. Fabian, the gentleman who assisted us, was incredibly helpful and genuinely pleasant to work with. His professionalism and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Watsonville Buick GMC for anyone looking for a great deal and excellent customer service.
Thanks again Fabian, we will be back just because of you!
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July 2024 by TK Nielsen
12 Years Of Incredible Care …..And Still Counting!!
To Joe Gudgel & Entire Service Team - MY BIGGEST HEARTFELT THANKS!
Each Visit ..Be It Scheduled Service, New Set of Tires, Etc… JOE & THE WATSONVILLE GMC SERVICE TEAM Generously Give Their Customers Priceless Gifts Of Safety & Protection On The Road and More Knowledge & Increased Awareness Of Their Vehicles ..
This Provides Invaluable Peace Of Mind For Their Customers …
At WATSONVILLE GMC Peace Of Mind Is Not A Goal ..It Is A Fundamental Requirement.
Beyond Grateful To You All …. A Forever Fan & Customer, YukonXL Aptos
