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August 2024 by Joyce Hauer
I'm so tired of this post office just giving the worst customer service ever. Constantly changing different carriers and still can't count on anyone of them getting packages delivered properly because it's to much out of their way to actually bring it to the house. Watsonville really fails at being a post office you can count on. It's really so sad and scary they can't be counted on so wrong.
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July 2024 by mel niel
Just like every other government run agency USPS has no accountability towards customers. An e ample of how not to care!
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June 2024 by David DeJesus
ok.. three packages this month not delivered.What is wrong with this branch in Watsonville CA?
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February 2024 by Red
How is it that they can close by 430 week days and not be open weekends? Complete idiocy.
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January 2024 by Jessie
How is it that they can close by 430 week days and not be open weekends? Complete idiocy.
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January 2024 by Kathy Acton Oldakowski
Can't seem to get mail delivered when requested. We put a hold on our mail when we are out of town. Post office does not deliver on requested date. We ask the mail person and the mail usually comes about 3 or 4 days later.
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December 2023 by Kathy Acton
Can't seem to get mail delivered when requested. We put a hold on our mail when we are out of town. Post office does not deliver on requested date. We ask the mail person and the mail usually comes about 3 or 4 days later.
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December 2023 by Watsonville CA Tutoring Club
I've been going to this post office for 30+ years. Every single time I go in, the staff are friendly, professional, and helpful. What's up with all these negative reviews? People just need to relax.
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November 2023 by STB
The ladies in there are always helpful, respectful, kind, and efficient thank you so much, and keep up the that superb service & good vibes.. ????
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October 2023 by Ryan Angelus
Mail constantly not being scanned, and being delivered to other streets and wrong houses. Utterly ridiculous. One of the worst post offices in the country. Signed deliveries don't come, they don't knock on the door and only leave the note telling you to come get it there. D*** drivers and rude customer service. I'd rather get my mail delivered by pigeon than this place.
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August 2023 by Carol Pista
Absolutely abysmal! I am constantly getting mail for an address on a different street. I take it to the post office for redirection and it is back the next day. Last week, I found a small parcel in our locked box which had been opened and the contents stolen. I reported all of this to the postmaster three days later and apparently, he doesn't give a rip about the problems. Yesterday, I went to pick up mail from our P.O. box and the lobby was closed. Too busy to open the doors? If these people worked for a private company, they would not last a week. I wish the postmaster would do his job! I don't want to hear whining, We all have problems. Safe delivery of our mail shouldn't be one of them.
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June 2023 by Amy Phillips
I had a complicated issue during a move and I was already out of state, so I couldn't try to resolve it in person. The person I talked with on the phone was extremely helpful, professional and friendly.
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April 2023 by Fredy Ramirez
Liars and lazy people work here! Bch said it was attempted for delivery but they never came or rang the doorbell. That’s how you don’t get a gift for Christmas…
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April 2023 by Lucy F.
If you are willing to wait more then :45min this is the place for you. Always a line and they don't even great the people waiting letting them know they will be with you when they can. I work in customer service and this is not customer service place not sure if it's because they have teen working here. I would take a picture of the line that is all the way outside but don't want people thinking I'm taking their picture
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February 2023 by Brenda B.
Not a big fan of this post office even at Christmas like the busiest time of year and only 2 windows opened ,and the line out the door
