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October 2023 by Gregoria Gonzalez
You clean your car and I only spend $5 and it comes out clean but you clean it by hand
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October 2023 by Steve H.
There was a problem so I called the phone number shown at the car wash and 'Roger' immediately and very kindly took care of it. It's nice to know that there are still businesses that care about customer service.
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September 2023 by Johnny Gonzalez
This car wash is excellent. Good water pressure vacuum good pressure. And it's only 2.50 what a Deal
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August 2023 by Chuck C.
I was only going to give this place 3 stars, because how can a self-serve car wash really merit more than that? Actually, I probably wouldn't have bothered to rate it at all. Then I had an experience that changed my mind and got me to 5 stars, only because I find that good customer service is often hard to find in businesses in general, and I would have guessed even harder to find is such a place as a car wash. Here's what went on: A few weeks ago, I was finishing up my car at Sofspra (which I've always assumed is pronounced "SOF-spray", but correct me if I'm wrong). The last thing to do was the spot-free rinse, so I turned the selector dial from "Rinse" to "Spot-Free Rinse". No pressure came from the water nozzle/gun/wand-thing, and I heard a gushing spraying noise from the roof above what I've always assumed is "the guts" of the place. I looked up and saw a runaway hose, wildly spraying water everywhere up on the roof area, and I realized that the spot-free water supply hose had come loose from the hose that connects down into the wash stall/bay where I was. At that moment, somewhat comically, I heard some choice swear words coming from the next stall over, where a guy had just been finishing up chamois drying his super-shiny BMW, which the runaway hose had now completely doused. He apparently assumed that I had pointed the nozzle up over the roof and in his direction, but I pointed out the obvious issue and he grumbled his way back to re-dry, and seemingly maybe make out with, his car. Anyway, the 5-star rating comes from the fact that I called the phone number posted on a sign above the door, got some guy's voicemail, left a message about what had happened, mostly just to let them know that the thing was broken. I left with regular, non-fancy tap water, minerals and all, still on my car, and not really too bugged about it, because that is still about the most 1st-world problem I can imagine. To my surprise, the guy texted me back within a few minutes, apologized for the issue, and offered to refund my money immediately via Venmo. Crazy. I've had a harder time than that getting a meal with a dead bug in it removed from a restaurant bill. So, to you, sir, I say, awesome customer service! I will continue to frequent your quarter-sucking establishment!
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July 2023 by Andrew I.
does anyone know of a phone # for sofspra car wash? i didn't hit the cancel button when i was finished, and it ran $25.
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March 2023 by Jesse G.
$7 for 5 mins we using purified water here or something? Don't recommend at all. Someone just trying to rack in the money.
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December 2022 by Rolando Mota
Great place to detail vehicles
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November 2022 by Juanita Allen
Too expensive, and the equipment is old
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November 2022 by Kristy F.
We took our RV to the large washing bay and it left a soapy film and residue on the entire RV. We did a full rinse and spot free rinse it still left white soapy streaks. We ended up having to hand rinse and wipe the entire RV, t would have been easier to hand wash it somewhere else. We will not return.
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October 2022 by Paul R.
You would think all these self car washes are the same, but no. Sofspra Self car wash on the Hwy 101 in Encinitas is more expensive, stop button is difficult to identify so time keeps running, not charging per 30 sec, instead it jumps $2, extra fee added for credit card (everyone pays with credit card). Spot free rinse made my car dirtier than when I started. I had to go home and wipe off hard water stains with wax.
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September 2022 by Sou Chef
Not good place to seriously wash your ride. 2.50$ not bad, but you select the soap option and instead of coming out the crub brush it comes out of the pressure washer, so I wasted time, so I reselect rince soap is still coming out and I run out of time with sudds all over my car. Not Cool. So coast me another 2.50$ to get soap off. Stupid!!!! I won't wast my time again. Laim
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September 2022 by Sevak S.
Really dirty carwash with no attendance. I tried to get towels. I inserted coins in it and the machine was out of towels . Basically it stole my money, and there wasn't anyone so i can ask them for refound. They brushes are too old too damaging your car paint.
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August 2022 by Philip Roberts
Decent length of time to wash my van. Worth the price
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August 2022 by Jacquelyn G.
OWNER NEEDS TO LEARN CUSTOMER SERVICE SKILLS! Went to wash our camper van this morning and after only 10 minutes the owner appeared and asked if we were detailing our car??? NO! We were washing it! Isn't that what a car wash is for??? After spraying and soaping we were scrubbing the dirt off with rags to help remove the hard to remove dirt spots. Your lousy brush couldn't do the job so we had to help it along with rags. Mr. Owner asked HOW LONG we were going to be???!!! He said that we were deterring other customers and he didn't want to lose business! (THE PLACE WAS EMPTY! and all the other bays were OPEN!) And by the way Mr. OWNER... WE ARE PAYING CUSTOMERS who spent more than the overpriced $5 for few mins. (in fact, we spent $10) and we would have spent even MORE if you hadn't have RUSHED us out of there! What's your problem? It's a car wash!!! We were giving you business! YOU LOST CUSTOMERS and we won't go back....EVER! Lesson for you Mr. OWNER, you should NEVER make one customer feel like another customers business is more important. Especially when the place was EMPTY! Next time we will stick to the BUGGY BATH in Encinitas where we usually go. No hassles! People appreciate our business there. Seeee-ya!!!
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July 2022 by Fernando Abellera
Got to keep car clean for the Neighbor hood! Wearing a mask while washing your car sucks. But , I haven't Been sick!.
