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“I love this office. They always go above and beyond to deliver great customer service. I had the Karina from Evan Darling’s office call the claims office for me and she stayed on the line until she got someone on the line and then called me so that I wouldn’t have to be hold myself. She went above and beyond and I so appreciated It. Thank you so much Karina. You made my day. After the accident I have been going through a lot but you helped me more than you will ever know. Big hugs!”
“I was just pricing for auto insurance to see if I could get a better rate than what I was already paying for my Tesla when I was connected with Gabby Soto from Fernando Lopez agency.
To say I was impressed with her service is putting in mildly. She not only provided the rates for the different coverage limits I was inquiring about, but she went through different scenarios on which coverage would be best for my liability exposures. In addition, after finding out I had my home and earthquake policy with St Farm, she found additional discounts she was able to apply.
In short, her quote was better than my current premium that I went ahead and purchased her policy and will just cancel current coverage once my new policy kicks in.
Great job and awesome follow up Gabby.”
“Great Service!! I went to go get insurance after purchasing a brand new car, I was able to get insurance the name on my car and I also was able to add my oldest daughter to my policy. It was such a great price for the 6 months to be covered. The highlight of the day was being greeted by an amazing humble most polite agents I've ever met but it turns out he was the birdman and he welcomed me and such a way that made me feel appreciated for walking in and asking questions that he had answers to. Five Stars For Mr. Max!!”
“This place is awesome! Dolores helped me organize my policies with the best customer service! Highly recommend to anybody that is looking for any type of policy or coverage :)”
“I've been coming here for about 10 years now and have always been taken care of promptly. Today Mayra, was kind, and had the answers to all my questions regarding a new vehicle added to my policy.”
“I was helped very well when I went to get insurance for my car. The customer service was really nice. The lady that helped me made sure that I understood everything being explained so it was really helpful. I'll be in service with them for a while now. Definitely recommend.”
“I can't say enough great things about our Watsonville branch AAA. DMV availability makes less wait times and the representatives are very friendly and helpful.”
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“Johnny Kane made getting insurance for me a walk in the park. I can’t thank this company enough for taking the stress of getting insurance for my new food operation at the best price I’ve ever heard of.”