Home Improvements in Watsonville, CA

“They didn't have the pellet stove in Watsonville, but they (TS) found one in Gilroy, they picked it up, delivered it, took the old pellet stove outside, and brought the new one inside. Two delivery guys were delightful! and thoughtful. All within a little over 2 hours. GREAT customer service!”

“This location is so much better than Santa Cruz, stock is better, more organized less busy and the employees give great customer service as opposed to SC most of them are just stretched thin or straight up don't care and walk around talking to each other. Special shout-out to the equipment rental employees. I called recently to rent a carpet cleaner and they kindly informed me of a cheaper car cleaning vacuum washer I could rent that was better for the job. This is the kind of customer service that saves me time and money. Thank you.”

“Been doing HD for years...but usually the Capitola shop...due to nasty traffic, I decided to go to Watsonville...so glad I did...went for garden soil but needed a toilet...I don't know ----about toilets, but a very nice lady around plumbing was uber helpful and confirmed that the toilet I was most interested in is a big seller, high quality and that yes, I could do it myself...got it Home and to my surprise, it had a big broken piece of ceramic and I had to return it...the same great gal arranged for another to be brought down, we inspected it, found it to be perfect AND she gave me 25% off for the trouble!...very cool-whole store was great-from Loaders to cashiers and this very nice gal...it's all about customer service-always has been..and this Watsonville Home Depot gets that!...thanks all...and yes, the toilet works perfectly!”