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August 2023 by Thomas O.
I don't know what to think about service or responsibility ? ? Went in there on a Wednesday at 830 am sharp in the office and was told we have 40 cars pending and need to make an appointment Ok. Next appointment is Monday and told him I need a 30 thousand mile service the gentleman using the far right computer. Monday came to pick up car and only oil service was done and was told everything is ok and we also rotated the tires. That's a huge lie cause my rear tire rim has a blemish and this proves no rotation. !!!!
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August 2023 by Damon T.
Routine maintenance, moderate to major work. Have used the company for 2007 Mercedes Benz E class. Work was always done efficiently, and with value in mind. Couldn't be happier with all the work that has bee done
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July 2023 by Jerry T.
We have used SilverStar since 2018 after our warranty expired on our BMW X3. David is the service manager who has always helped us whenever we brought our car in. He is very accommodating and friendly. We have always gotten great service at a fair price and they are very honest with their service recommendations.
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June 2023 by Elva S.
David was awesome! Check in was very quick and they had my car ready to go in a few short hours. I expected them to have it alllll day but was pleasantly surprised by their efficiency!
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May 2023 by Wu T.
My BMW lease was up but he needed to replace all 4 tires before returning, as it would cost an arm and leg if done so at the dealership. This shop is very busy but they got the job done way before the estimated time of completion. The price is awesome, as so their service!
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May 2023 by Jack C.
My friend recommend this shop to me when I needed to check my car engine, and ever since then, this has been the place to go to for all my car maintenance- they're honest, quick and reliable, always explaining with details and never selling me services that I don't need. Highly recommended!
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March 2023 by tiffany c.
Love this place!! They make it so easy and the employees are super friendly. Shoutout to David for taking care of me! I know there's a lot of auto shops all around the same are but trust me when I say this is the one that you want to take your car to! They are fast, efficient, your car is in great hands, and they also add in a car wash!
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February 2023 by Lydia Cai
Very good service, which doesn’t cost as all dealer do. Money saver.
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February 2023 by zhang hang
(Translated by Google) good service(Original)服务好
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December 2022 by TomTom M.
They have a website"wihasilverstar.com/"I bring my cars here to do maintenance or repair work. We have 2 euro cars and 2 Japanese cars. They do a wonderful job and are knowledgeable about different kinds of cars. They are honest with opinions and feedback. They wouldn't just recommend you to repair or change something just to do it. If they see that you don't need it, they will tell you about it. Melody, one of the service advisors is the point of contact I reach out to every time I have a question or need to schedule an appointment. She is friendly and flexible about things. Their price and labor fee are acceptable and not expensive. HIGHLY RECOMMEND this place! Trust worthy!
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November 2022 by Brian B.
I have been coming here for a few years now. They are by far the best mechanic shop I've dealt with. The prices are reasonable, they are transparent, honest and professional. When you go to the Mercedes dealership expect to pay double or even triple for everything. After comparing several services, I decided to start using them. Happy customer for years now. Melody is awesome.
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September 2022 by Pearly D.
We were highly recommended by my baby sister and by many other different people. I brought my car in for car service and saw multiple high-end cars here for different reasons. They are professional and efficient in their work. Thank you Hank for your help! There is no reason going elsewhere if you are near the San Gabriel Valley.
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May 2022 by Customer Support - T.
Very Poor service and bad credit.I have my tires changed for few months, the guy call David offered me warranty before I made purchases, but it explored , and they refused to offer warranty, and told me there is no warranty for tires.
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April 2022 by Ada D.
I took my car to a previous auto body shop and when it came back it was still shaking. So I decided to take it Silver Star after a recommendation from a family friend. They were responsive and fixed it within the afternoon. I am definitely going to come back! They're reliable and most importantly, incredibly honest. Also, I recommend getting David! He's the best!
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November 2021 by Kuang K.
I took my car here for service and David had advise me my car will be done at 3pm I showed up 3:15 to pick up the car he says 10 more minutes it is now 4:10 pm and not finish I told him if you let me know ahead of time I will not come this early they are just way too busy at this new location I use to go to them before they move to the larger location it seems like they really don't care about customer service and care about more volume it's sad I been with them for 8plus years but I don't deserve this treatment I even told him to Cancle my next service apointment for my wife car and David said ok no problem it's like they have given up they really don't need the business anymore anyways there are other shops that values customers more than these guys
