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July 2023 by Jason G.
My daughter started going to this tutor time shortly after her 3rd birthday.From the first day, this school has been outstanding from an educational standpoint as well as giving both my wife and I comfort, knowing our daughter will be safe and well cared for when we leave her for the day. Mrs. Jessica, Mrs. Ruby, Mrs. Rosie and the entirety of the staff I want to thank for such a wonderful experience and for treating us like family. We will surely miss you all. As for a recommendation... this is by far the best school around. The pease of mind, in addition to the curriculum, is unmatched. --
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July 2023 by Yang D.
Finding a daycare is difficult, especially for a first child, and especially during the height of the pandemic. When my wife and I came across this facility, we were drawn the the cleanliness and "new" feel of the space. They also had an app that allowed us to view live video and communicate directly with the teachers. The director, Ms. Rosie appeared welcoming and thoughtfully answered our questions.Our child started at the center at the age of 3, and was put into the preschool class with Ms. Ruby (not sure if she's still there). The initial few months were good (as parents this was our first foray into paid childcare, so we did not know what to expect), and the teacher appeared attentive, organized, and responsive to any questions or concerns we had. However, things fell apart rather quickly as the center started becoming plagued with staffing issues, poor training, and high turnover rate. Whenever my child's main teacher was there, things ran smoothly. Whenever it was a anyone else, it was highly concerning.Often times my child was left in an unstructured and chaotic environment where the newly hired "teachers" did not seem to have any control of the class. I would know because I would see it on the live video app the center uses. When brought up with the director, they blamed staffing shortages and promised "better training" with teachers. I would receive "incident reports" involving other students pushing or hitting my child, fortunately not causing injury. Habitually misbehaving children don't seem to face any consequences, and the daycare is reluctant to kick anyone out because they need to fill the spaces. My child picked up on lots of bad behaviors (screaming, climbing, hitting, spitting), things that were never an issue before. During this phase of concern, we had been on a wait-list for another school, and I simply could not WAIT for the spot to open up. If I had another option, I would have take my child out immediately. However, the final straw came in the form of one of the teachers losing complete control over a student right before I dropped off my child. As I was approaching the drop-off classroom, one child was having a meltdown, throwing toy bins, pencils, practically everything in reach, and the teacher was unable to stop her. There were 2 staff outside, and rather than help, stood by and did nothing. I immediately took the day off and kept my child home, as I no longer felt safe dropping off my child at the center. Even though enrollment at the new school was a month away at the time, I was fed up and found a relative to help out in the interim. Since then, my child has now been at the new center for a few months, and it is literally NIGHT and DAY in comparison. Please take the time to find a good day care or preschool for your child. Don't make my mistake and keep your child at a place you don't like for too long.In short: The staff simply isn't paid enough to care, and seems miserable as they just try to get through the day. Aside from one or two teachers, most of the rotating staff don't have your child's best interest at heart. The center takes ANY child, and has much too high of a tolerance for misbehavior. There's a reason this place has no wait-list. Please avoid.
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January 2023 by Virginia R.
I started bringing my little ones here on July of 2022 and was scared at first because that's who I am but these past 6months at Tutor Time has be amazing for me! My kids are happy there and thriving! They love their teachers and the teachers love them back in return. I really appreciate how well they communicate with me about my children. Ms. Rosie the director of this facility is the sweetest person ever! Oh and shout out to all the teacher in the infant room thank you! For making my baby feel safe and at home! I look forward to continuing to bring my kids here as they and I love it!
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December 2022 by Melissa Perez
This is a HORRIBLE establishment, please do not send children here. They have absolutely no care or love for children at all. I felt like I was dropping my child off with robots and I got weird vibes from the staff, especially the Director and Miss Lorraine. But I gave them a shot and entrusted them with my babies only to find out that they were not supervising the children. My child would get into altercations with other students and the teachers couldn't explain what happened. They eventually got written up for an incident between 2 students that happened while a teacher was not paying attention. They received a citation and had to keep it posted for the last year. And, even AFTER RECEIVING A CITATION for poor supervision of the children, they BLAMED my son and expelled him from the school while trying to have me keep my other 2 children there. They are running a business but not caring for children.
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August 2022 by Marc A.
I wasn't going to do a review until I got a survey from tutor time and it triggered me. I would not recommend this place if your child needs additional attention or if this is a first day care for them. Good thing the shit care center has cameras because I was able to see they were neglecting my two-year-old on her first few days at the center. She also suffered some sort of trauma with a diaper changing to where she would scream in fear when my wife or her grandmothers would change her for at least a week but fortunately she was OK with me changing her. Every time I picked her up there with shit in her diaper. The class is also disruptive I saw A kid hitting another kid with a book and the care giver did not stop it. They made us fill out this long ass booklet about her personality and they didn't even read it. You would think they would not neglect a new child in their care but that was not the case. The caregiver And the assistant Director never seemed happy and always seemed overwhelmed. The assistant director was not welcoming at all and wasn't very nice which was a red flag I ignored. And to be fair these are not teachers, they are daycare workers and don't have the education or an assistant to give children exceptional care and guidance. There were no good days so I pulled her after the first week. There's nothing good to say about this shit care center they traumatized my daughter and they neglected her and one teacher even ridiculed her for crying telling her to be a big girl for crying and she's only two In a new place with strangers. There's no compassion just a money grab. If you want your kid to be cared about learn something go somewhere else
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August 2022 by Dede P.
Inquired about this place and the person I spoke to was mocking me over the phone. I asked about taking a tour and enrolling my toddler into the program. He was quite rude about it, I told him that I wasn't interested in a tour, but still scheduled it in. I feel like they're more sales than anything. I should of just hung up after his mockery. The place is $451 a week for fulltime if anyone was wondering. If I'm paying this much for daycare, I would at least expect better customer service. They do accept government help.
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June 2022 by Mary F.
We enrolled my three year old here. When I arrived there were older children in the younger kids room, the teacher covering really wasn't friendly or welcoming to us when it his first day. She didn't talk to me or anything or greet my son or welcome him. So I just left him confused and I felt unsure about it. when he came home he was crying and having potty accidents which he hadn't had in awhile. I know my child and the way he was crying was not normal separation anxiety, something happened there. The next day I dropped him off the regular teacher was there and she was ok and little more thorough with me but still not super warm and friendly. After returning home he finally said that the kids were being mean to him and calling him names and the teachers weren't helping him. After that, we decided it wasn't a good fit. We've enrolled him in an actual preschool where the teachers are staffed and more friendly. My child is now thriving. Every place is he different, but this place did not meet our needs and essentially set my child backwards in his progress.
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June 2022 by Jerry L.
Essentially a pig pen...Took our 2 yr old here for their 1st experience in a day care and he had separation anxiety for the 1st day (not terribly unusual). Ms. Rosie proceeded to tell us that either myself or my wife would have to stay in the classroom with our child the next day since he was trying to run away and open doors. Although I thought this was an unusual request since I was paying for their service, I ended up obliging and spending the day with my son in the classroom for half day to help him transition. The next day I ended up rotating a couple hours here and there with my wife. Classroom was unstructured, and teachers seemed unhappy, merely going thru the motions trying to get thru the day. Day care should be a happy, clean, instructional environment and TT was the complete opposite. One teacher was willing to spend time with my son and feedback was positive as she seemed to be aiding in his transition. However, Ms Rosie proceeded to tell us that she could not afford to keep 2 teachers in that classroom as they were short staffed. To add further confusion, Ms. Rosie then advised my wife that one of us had to be on site at all times (but not in the classroom). She literally told my wife "as long as one of the parents is in the building, the liability falls on the parents". Needless to say we pulled him out of TT the next day. We placed our son in a different day care and by day 2-3 he was already adjusting significantly better.
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March 2022 by Tri N.
Tutor Time of Walnut has taken great care of our two boys for years with much patience and kindness. They provide comprehensive services and an educational curriculum. They also provide busing transportation to schools which is helpful if you have two kids or more going to different schools. The staff has been wonderful and very professional.
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August 2021 by Jessica F.
I would recommend Tutor Time Walnut to ANYONE without hesitation. This is the best daycare my twins have gone to. They went to another daycare prior to this one and it was tough getting them up in the morning bec they would cry and tell us they didn't wanna go to school and cry everytime we would drop them off. When we made the move to Tutor Time Walnut it was a different story. I was scared and worried as any parent would be, but on the 3rd day of going here, they didnt even hesitate to let go of my hand and walk inside! Some days we would pick them up, they wouldnt even want to leave the school! They were 2 1/2 years old when they started and in that first month of going here, they became more communicative with each other and with everyone else, they loved going to school bec of all the activities Ms. Lisa constantly had planned for them and theyre comprehension of things improved. It was easier to explain things to them and they liked doing things themselves and would even tell me not to help them!Everyone here is amazing.Ms. Rosie always communicates with us and keeps us up to date on what's happening.Ms. Lorraine too is always so welcoming and asks how we are doing too.Ms. Lisa, they're teacher, gives us feedback on the twins progress and always has great projects for them and activities focused on enhancing their fine motor skills and cognitive development.Ms. Sabrina and Ms. Joy too are the twins favorite. They are so attentive and caring to the twins and whenever we pick them up, we can see how the twins like playing with them and showing them things and talking to them.This place really is another home for kids and I would gladly send my kids here knowing they are nurtured, loved and cared for like family.
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August 2021 by Corey H.
Not sure where to start. Back in 2002 I used to drive from Downey to this Walnut Tutor Time for my daughter. Then drive back to Whittier for work. Then after work, Whittier to Walnut to Downey. For two years. Because I felt completely at ease leaving my child. Then I had my son in 2005. Luckily we lived closer this time. My third kid came along in 2016 and we live in La Verne. There wasn't a second thought about driving to Walnut twice a day. And it sure says a lot that there are a number of teachers still here since 2002! My 19 year old daughter and 15 year old son come visit. I firmly believe Tutor Time gave my kids the foundation they needed to excel. My daughter was valedictorian and my son is an A student in high school. They care about their grades they care about people. They follow rules. Today was my last kids...last day at Tutor Time.We'll be back for Christmas and summer break for sure. And I guarantee you I'm bringing the grandkids one day lol
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December 2019 by Linda Aguirre
I used their service many years ago and they’re awesome! Thank You!
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December 2018 by Linda Wu
I had toured quite a bit of day cares and Tutor Time in Walnut was by far the better day care center. My son transitioned well and it seemed all the teachers know him by name and are very friendly. The teacher and children ratio is great, tutor time does not seem to purposely make the teachers get stretched out. All staff are caring and fun to chit-chat with when there is time. I also like that they always have a schedule of what they will be teaching the children and they listen to each individual family's needs. I see that they do try and cater to each individual child's needs. From infant class (he did a one day free trial and he slept soundly and I thought he would be scared), to toddler class (his current class), and now to primary class (currently transitioning), my son has experienced all 3 classes and hasn't been scared once in any class. Also they are a clean establishment, when one child was infected with HFM they bleached and cleaned the entire school immediately to prevent an outbreak, and they were the only center that i've visited that connected the parents with an app to see daily activities and take photos daily to show us our child(ren) enjoying class activities, participation, meals, and potty status. I highly recommend tutor time in walnut.
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December 2018 by Tessa Zen
So to start I was a transfer from another tutor time that I had a bad experience with but the director listened to me here and made sure I was accommodated. Normally when a child is in daycare they keep a folder with pictures and development, things like that. On my baby's last day here they has NOTHING for me. I spoke to Mrs. Toni about it and she stated it would be mailed. I have yet to receive anything. I'm disappointed. Very disappointed. I must say the infant teachers here are amazing. They are genuine and care. As for the front desk there is a lack of organization and the "supervisors" don't even know where the staff keeps items such as documents. I will NEVER go to another tutor time again. As a parent you would waste your money at any tutor time establishment.
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December 2016 by Catherine Yen
The best choice to made sending our son to preschool as well as pre-k at Tutor Time Walnut.Friendly staffs; always nice and patience teachers; safe, wonderful and clean surroundings.