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June 2024 by Martin F
Funny How when you have been using this bank and have loans that you have have religiously paid and ask for help then they hit you with were sorry but you have limited payment history and we don't care that you have made payments early or that you have been on time that doesn't matter so if you need a bank thats got your back and sees the effort you put forth in making payments and see you as a person and not a number or a statistic this bank isnt the pbe you want to use my mother has been paying here loans from day one we went down there in November to pay what we owed to open the account but to them these things dont matter because she is untrustworthy and the payments she has made mean nothing so please dont use this bank and find one that treats you like a person not a statistic
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February 2024 by Maria Garcia
They are all very helpful ☺️
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February 2024 by Joe Gutierrez
Unless you want to be racially profiled don’t go to this bank… been banking here for afew years and never was asked to see my 2 forms of ID to deposit money into my account.. and the reason Ana the teller asked was cause she’s never seen me there before yet I do my banking here afew times a month… looks like I won’t be returning here I’ll bank somewhere else
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January 2024 by Jessica L
I've had a great experience at this Walnut branch! I would like to say a big thank you to Robert G. for helping me out on establishing my membership and walking me through other financial services in great detail! He has been very helpful and friendly, with exceptional customer service. I'm truly thankful for his help. If you are a SchoolsFirst member, I highly recommend this branch!
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December 2023 by Barkie “Barb” Reed
Excellent sevice
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November 2023 by Esme G.
Came to SchoolsFrist to become a member so I can apply for an auto loan. Everyone was super nice and friendly but Robert at the Walnut branch was super helpful with the whole process. He was able to help us get a new car in a matter of 3 days! Checked in on us during the process. Robert is the greatest!
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November 2023 by Jennifer R.
Robert is the best #1 School First employee (MVP) This is the second time coming here too this bank and his truly the best! The first time I open a account for my son easy super fast process. Second time we had debt problems stressed the hell out and he help us sooo much. I truly recommend everyone to come too this bank and get helped out by Robert. Super chill cool guy!!!! If I could give 100 stars!!! I would that's how pleased relax and happy, I walk out after Robert help us. MVP Robert!!!!!
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October 2023 by Ryan Hofheinz
All the bankers here are very friendly and willing to help new members sign up for the credit union. I was helped by Mike and Robert and they provided excellent customer service. In order to be eligible for this credit union you have to work in a school district or have family members that work for a school district.
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October 2023 by auran villamar salcido
Wonderful and helpful staff, very kind and friendly. Everyone is always so welcoming .
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March 2023 by Sandi R.
Great serviceCar loans , bank services are all done in a timely manner. Always clean and freindly
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February 2023 by Emma D.
Customer Service is amazing, Super friendly and made switching banks over easy! Thank you Darshi you are the best!
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January 2023 by Jessica C.
I would not recommend this bank location. To be fair it was a while back, but my visit was unpleasant. I cashed some coins and the machine reached capacity. The rep that handled this change was dismissive & defensive. The amount of money I got back after completing the necessary step because the machine was full didn't match up to what I would normally receive. I mentioned it to her and she became defensive. More on the side of argumentative. It was really uncomfortable. To the point where I no longer trusted this location. And I love this bank. So I avoid this site at all cost. Unfortunate visit.
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November 2022 by J N.
This specific branch in diamond bar is awesome! it's always a pleasure coming in. never a line, and if the ATM is busy, it's fast to go inside and make a deposit or withdrawal as well! Dashi at the front desk is extremely welcoming and kind. Keep up the great work diamond bar! you're all so pleasant to speak with!
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September 2022 by Jackie L.
I love my credit union. I've been with Schools first for sometime. They have impeccable customer service. I wanted to thank Mike again for doing an outstanding job taking care of my husband and I. We've done a few transactions with Mike. He always provides premier service. He very pleasant to work with and very knowledgeable.
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September 2022 by LM
Darshi was so kind, patient, and very helpful. It is always a wonderful experience coming here.
