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November 2021 by Shari N.
I was so happy to see the friendly and pretty blue "Must Love Dogs" mobile dog service truck in my neighborhood a few weeks ago. I thought to myself, I need to call that phone number for my precious dog Meli. Then, how life is a series of coincidences, I met the owner Jan a few days later! She's lovely. The next week, I called to have her cut my dog's nails. She arrived on time and did the job lickety split without tormenting my nervous pup. He came out of the truck as if nothing happened which is unusual for him because he doesn't like me out of his sight. His nails looked great! I highly recommend this business!
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October 2021 by Nicolette C.
Used her once before and dog service was fine. The actual customer service from the owner is rude and dismissive, won't recommend or refer. One would think being in a retirement community with lots of potential for clients the interaction would be better but apparently there isn't much concern for repeat business or the care for others, too bad.
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April 2021 by Annette N.
Score! We have three small dogs who had never been groomed in their lives. I had trimmed coats, clipped matts, and combed them, but with 3 of them it was an ongoing effort. We decided a professional would be more expedient. I was concerned after reading reviews wherein nervous dogs nipped at their groomers, or otherwise didn't enjoy the experience. Given that we had 3 heads to tow, it was infinitely easier to choose someone who could groom on site. We scanned Nextdoor for recommendations and reached out to Jan. Her response was prompt, courteous, and clear. Shortly we had a date for the doggies. On the morning of the big day, we trotted our littles ones out and Jan got to work. A few hours later, three happy little faces that I almost didn't recognize greeted me. If you could have seen the before and after you would understand. They were fresh-smelling, looked great, and were happy. Dogs are a great barometer of people they meet, and this bunch was clearly happy to know Jan. Her prices are fair, more so when you consider the time and effort one invests to take your furry friend to a shop that charges just as much (or more)! The convenience of her mobile set up cannot be beat. She's friendly, our dogs love her, and she does a bang up job. We have had Jan back since that first visit and will again. She's the proof that you don't need to look further than your front door to get great care for your best friend(s).
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July 2020 by Steven C.
Must Love Dogs Mobile Dog Grooming is as good as it gets!When I got my first dog, Oliver, back in 2010 I was happy to take him to drop-off dog grooming outfits. I had a favorite in the Safeway shopping center in Alamo. It was convenient, I could drop off and pick up 3-4 hours later, and run other errands in between drop-off and pick-up. Then one day as we were walking to his appointment, he suddenly dug in. He did NOT want to go in. I tugged and we got closer to the door but he was making it clear he did not want to go in. I was able to extend the leash and open the door. Once I did, I saw a long row of cages with dogs sitting in them - awaiting their turn. I had never really taken note of that before. I realized instantly that Oliver (who already wasn't a big fan of baths) did not like sitting in a cage. I announced to the groomers that I would have to cancel because Oliver was not up for a groom today and we left. On the ride home, with Oliver savoring victory in the passenger seat, I realized I would have to find a mobile groomer. That led me to Must Love Dogs Mobile Grooming and owner/groomer Jan. What a great decision that was! Jan has been amazing with Oliver (and his brother Walter)! She takes care and does a great job with grooming and bathing. Jan alerts me to any potential issues (dry skin, etc) and always tells me how good my boys are (my favorite part!). Oliver is still not a big fan of baths, but he goes with Jan (no more digging in and refusing to move) and I have the peace of mind knowing that while he may not enjoy the bath he is not sitting in a cage for a couple of hours in a noisy run-of-the-mill grooming shop.Finally, some may think that mobile grooming is cost-prohibitive - Not so! I am not paying substantially more to have Oliver groomed at home. And frankly, I buy the best dog food and go to the best Vet so why not have the best grooming experience?. Oliver is worth it!
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May 2020 by Ruth E.
This was not my best pet grooming experience. She arrived 45 minutes after the appointment time with little concern for the tardiness. She complained about how matted the dog was and implied how difficult it was going to be. I agreed to her charge which I felt was on the high side. She knicked the dog's paw in the process of shaving her feet. I treated this as an off experience but will not use her service again.
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March 2020 by Susan W.
My new puppy Yonder Poe came back looking fabulous He is multi colored his hair shines. He feels like silk. He was groomed with such gentle care. I will never go anywhere else.
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July 2019 by Elana C.
Jan arrived on time for Daisy's appointment. She was very warm and affectionate with daisy. Her trailer was clean and homey. Everything looked sanitized and In good condition. Daisy came bouncing out about an hour and a half later looking 10 years younger and spry as ever! She did an excellent job grooming daisy and I will definitely continue using her services to keep daisy looking sharp! A++
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May 2018 by Cathie W.
We were extremely happy with Jan's service. Our Shih Tzu, Georgie, is a rescue with issues with groomers. It had been about 2 months since we were able to have Georgie groomed so, needless to say, she was a mess. Jan took the job head on and the results were fantastic. We immediately booked Georgie's next appointment with Jan.
