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August 2023 by Brady Bargar
These guys are grade A Thief's and go by the name Stehlen on Amazon. Beware!!!
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January 2023 by Jennifer McCollum
Bought parts for my vehicle which obviously were NOT compatible. Several red flags once I googled this company doing the same thing to many people. There were no instructions for installation, poor English on Amazon return label (at my expense) and no communication from the company when identifying they sent the wrong parts. The return process paperwork suggests they expect a high # of incorrect parts to be shipped and they take the chance people won't return due to return shipping cost. Beware.
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March 2022 by K B
They sell scam products and hang up when you call them about the products. I'll be seeing you real soon tough guy
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February 2022 by Tori Fleming
The 800 number listed on the website is for the company I work for and is not associated with JL Concepts in any way. I keep getting complaint calls for JL Concepts. PLEASE REMOVE OUR PHONE NUMBER ASAP.
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July 2020 by Donn Rust
I bought Nerf Bars for my Expedition. They were delivered in great shape and look fantastic on my truck
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April 2020 by Tony Pizzo
Bought $600 head lights and company wants me to send them the broken one before sending me an replacement. So they want me to drive with missing head light and risk getting into an accident. Won’t do business with them again.
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March 2020 by Don Ellis
I sent an item back and they never refunded my money ! poor communication!!! I will be contacting the Better Business Bureau !!!
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February 2020 by Gary Watson
Running boards purchased were not as described to fit my truck. Missing mounting brackets. Also when shipped back only provided one label for 2 boxes. I had to pay out of pocket to return useless items. Seller on Amazon. Be careful.
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December 2019 by Holly Shouse
just received my nerf bars that I purchased for my 2016 Dodge Ram, no instruction on how to install brackets, stated that bars were marked passenger side, and driver side! yeah that"s not there either. I work for the biggest and #1 Dealership in Missouri. Who sells a product with no instructions?
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August 2019 by Philip Conklin
Moisture in headlights and I have had them in for a month. I drove at night once and the headlights are way to the left, come to find out there's no horizontal adjustment. It's too late to return them so I'm stuck with junk. Hopefully I can get a shop to adjust them
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February 2019 by Von Allan
took the money for the sale, never got the part! WATCH OUT FOR THIS ONE! NEVER GIVE HER/HIM MONEY UNTIL YOU HAVE THE PART! F+
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December 2018 by michelle prince
ANOTHER "BUSINESS" THAT COULD CARE LESS ABOUT THE CUSTOMER! TERRIBLE!
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October 2018 by Rob
This seller also goes by the name Champs Club or champs_club on ebay. Horrible experience with these people. I purchased a pair of steps for my truck and they sent me a mixed up kit with one step for something else. When contacted they refused to resolve the issue or admit to any responsibility.
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October 2018 by Dennis Waugh
I would rate this seller at zero stars if allowed.On March 26 th.this year I purchase a set of aftermarket headlight assemblies for my 2009 GMC Sierra 2500 he from this company.I installed them a few days later, and did not drive my truck after dark for 4 months ,we use our suv most of the time because the gas mileage is much better.When I did get out after dark the headlight I purchased from this company were so dim I could not see 20 ft.in front of my truck.I tried adjusting the headlights but no help at all.My next step was to purchase new brightest bulbs available from O' Reillys at $55.00 per pair.I installed the new bulbs but they made no difference what so ever.I finally gave up and reinstalled the factory light assemblies and they were 100 times brighter than the junk I purchased from JL Concepts. These were high dollar hid projection headlights,but we're a sorry excuse for headlights. Now it's to late to get a refund and I'm stuck with around $500.00 worth of trash headlights.Bottom line is buyer BEWARE OF THIS COMPANY THEY ARE NOT TRUTHFUL AND WILL NOT TAKE RETURNS. I WOULD NOT RECOMMEND THIS COMPANY TO MY WORST ENEMY!!!! Dennis Waugh
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October 2018 by Tommy murphy jr
Shipped me 2 step bars with dents in them,
