CQUENCE BRAKES is a family-run business that has been serving customers since 2003. They specialize in providing top-quality brake parts and excellent customer service. Customers appreciate their flexibility and personalized approach, which helps meet the unique needs of each individual. The company is known for its professionalism, quick shipping, and thorough communication. Customers have relied on CQUENCE BRAKES for a variety of brake-related needs, including rotors, pads, and rebuilding brake components for classic cars. The staff, especially Houston, is praised for being knowledgeable, helpful, and able to explain complex issues clearly. They often go the extra mile by contacting dealerships to match parts and ensuring customers get the correct parts the first time. Many customers have had positive experiences with warranty claims and custom orders, highlighting the company’s commitment to quality and customer satisfaction. Overall, CQUENCE BRAKES is trusted for providing reliable, high-quality brake products and exceptional service, making them a preferred choice for brake repairs and upgrades.
I love it. I love the customer service if you need your brakes that’s where you need to get them a gentleman answered the phone every time and you don’t see that Customer Service anymore.thanks
October 2024
Houston customer service was excellent!!!!!
He was able to call the Audi dealership to match the exact description of the parts needed for my vehicle based upon my vin number.
Houston was extremely professional and always kept great communication.
October 2024
i had the pleasure to get help from Houston and he was very helpful, got my rotors under warranty with no issues in no time, he was also able to explain and answer all my questions and concerns. He very professional and made this experience much more better than i thought. thank you so much!
