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December 2023 by Dan-knee M.
The new remodel sucks. They went down from 8 windows to 3. This is HP you know it gets packed. And you guys cut windows down. SMFH. STAY AWAY. LINES ARE WRAPPED AEOUND
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December 2023 by Allkeai
I deposit my checks here often and usually there's only 2 tellers which is kind of slow, although they are very nice and attentive. I appreciate their help when I have questions and how quickly they deposit my check, seems everyone else is just stalling ?.
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August 2023 by Daniel Quintana
Great service Erica very polite and helpful
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August 2023 by Omar Ibarra
I was lucky to be seen, I was late to my appointment, had to wait a little.
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August 2023 by Nisha IsBae
Horrible customer service , went in to get change so I can get my baby something to eat and the guy told me if u didn’t have an account I wouldn’t be able to get change , thank god I closed my account with them with customer service like that why would I continue putting my money in there , I would give it a zero stars if I could .
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May 2023 by johnny ramirez
Wonderful customer service .Ruby was amazing and patient .
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September 2022 by Teresa Pacheco
Not even a 1% of a star! This branch is awful with customer service and the equipment not good! ATM get the money ant it gets stuck!
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September 2022 by JESSE GORDILLO
Clerks take their time. Can't take any business here if in a hurry.
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March 2022 by Joel A.
I am leaving this review as a warning to all B of A customers and potential future customers. YOUR MONEY IS NOT SAFE WITH B OF A!! I had $14,580 stolen from my B of A account, out of the ATM at the Northridge location. I filed a claim with B of A, & it has now been rejected 5 times!!! I was in Maui from Oct 7th. 2021 until Jan. 24th 2022. Between Oct. 7th & Oct. 21st, someone withdrew $14,580 out of this branches ATM, despite the fact that I was 2,500 miles away, in Maui...and so was my debit card. I provided the bank with my boarding pass, credit union statement from the time-frame this fraud took place, and all sorts of other info to prove I was 2,500 miles away while this occurred....and it's still being denied?!?!?! Clearly someone had a skimmer on their ATM machine & stole all my info, made a copy of my debit card, and withdrew all my $. I wouldn't be surprised if a bank employee was in on this scheme either, considering how absolutely useless the employees have been in helping me. They're very clearly hiding something & don't want to get caught. Not 1 fraud alert. Not 1 notification. Nothing???? Now the bank has repeatedly denied my claim, so my only option is to absolutely obliterate B of A via every avenue possible (social media, news outlets, etc.). I have also contacted a lawyer, so I will be coming for B of A in court, for far more than the $14,580 that has been stolen from me. Bank of America are a bunch of criminals & frauds, and if you choose to bank with them, be prepared to regret your decision. You'd be better off going to any other bank that isn't a B of A. This wouldn't happen at any other bank except a B of A, because B of A is basically a criminal organization that is getting away with fraud, amongst a slew of other things. Their claim department is living in the 90's. They only receive your info via fax or if you mail them q letter...no emails, no phone calls, NOTHING! HOW IS THA POSSIBLE?!?!? I've spoken with the claim department call center who literally tells me "That's the way we do it. We don't even speak with the people who work on the claims." -- What this tells me is that B of A absolutely does not care about it's customers, nor making things right should something happen to you like it did me. They are q despicable group of cowards who need to be taught a very very valuable lesson, and I plan on doing that, in court. Bank of America, you should be absolutely disgusted and ashamed with yourselves! You have no integrity or honor & every location deserves to be shut down immediately!!! I will bo posting a similar review on every single B of A location across the United States to make sure everyone knows not to do business with B of A. They have gone as far as trying to have my reviews removed, but I will not stop until they have to answer for what they've done. If you're a B of A customer, you should pull all of your money out immediately and go to Chase, a credit union, any banking institution that is not Bank of America. If you're considering using B of A, don't...Do yourself a favor and go ANYWHERE else.
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October 2021 by Claudio Machado
Worst bank ever it should change the manager
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October 2021 by Jose Holguin
Lines are always long
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June 2021 by Alexi Barahana
(Translated by Google) A bad experience with Mark Vasquez should not make that person bitter(Original)Una mala experiencia con Mark vasquez no deben de poner esa persona amargadas
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April 2021 by Conchi Monterrosa
Me gusta porque su ubicación se siente seguro no es tan solo se pueden hacer las transmisiones sin temor porque hay seguridad
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March 2021 by Armando Guerrero
I've been waiting in line for 1hr to deposit my check because only one ATM works and it's always like this.
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January 2021 by Theresa Renee W.
This boa gets packed truly packed so come early ! Atm use only i am unaware what time the bank open as I see mostly folks coming here for atm use
