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10:30AM - 6:30PM
1341 N Main St Suite G, Walnut Creek
Womens Clothing
“I love Macy's Broadway Plaza and especially if Francine is there in the women's dept. She is so sweet and very helpful. A
big thank you to her.”
“Old Navy is a popular clothing store that offers a wide variety of items for men, women, and children. The store is known for its affordable prices and trendy styles.One of the things that sets Old Navy apart from other clothing stores is its focus on sustainability. The company has a number of initiatives in place to reduce its environmental impact, such as using recycled materials in its clothing and packaging.Another thing that customers love about Old Navy is its customer service. The staff is friendly and helpful, and they are always willing to go the extra mile to make sure customers are happy.Overall, Old Navy is a great option for shoppers who are looking for affordable, stylish, and sustainable clothing. The store has a wide variety of items to choose from, and the customer service is excellent.Here are some pros and cons of Old Navy:Pros:Affordable pricesTrendy stylesSustainable practicesExcellent customer serviceCons:Some items can be low qualityStores can be crowdedReturns can be difficultOverall, Old Navy is a great option for shoppers who are looking for affordable, stylish, and sustainable clothing. The store has a wide variety of items to choose from, and the customer service is excellent.”
“I absolutely love this store, and the bedding products (not only the clothes). The salesman was super helpful and the cashier helped me out to my car with my bulky packages. Fabulous store!”
“I had the most wonderful experience with Denise!! I walked in feeling unsure and ready to leave empty-handed, but Denise completely turned my day around. She was so kind, patient, and attentive—helping me find outfits that not only fit perfectly but made me feel confident and comfortable. Her warm energy and thoughtful guidance made all the difference. She is a gem!”
“I like this location very much. The staff is always eager to help. I wanted to purchase a pair of boots I saw online. However, they don't sell shoes, so an associate purchased them online for me.”
“This review is for the store, not the company. The store was well staffed on a Saturday morning and merchandise was neatly organized. They were very helpful in processing an online return (when the online customer service team was not). They also helped me out with setting up a fitting room so I could try on new stuff. Also the employees were all wearing the brand…always a good sign.”
“Nhien Ngo at Nordstrom Walnut Creek is the definition of what a personal stylist should be. For over 20 years, he has been my go-to for building wardrobes that are sharp, sophisticated, and always on point.
What sets Nhien apart is his precision. He knows my style and fit so well that it’s rare for him to miss. I’m someone who loves fresh clothes but doesn’t enjoy the grind of shopping. Nhien removes the friction. Whether it’s tailoring a look for work, curating something polished for a night out, or even pulling together casual fits that still look intentional, his touch elevates everything.
Even after moving out of state, he makes it seamless to shop with him. Nhien curates digital lookbooks for me, complete with sizes, notes, and styling tips. All I have to do is click, and the pieces land in my cart ready to go. It’s fashion made effortless, but never impersonal.
From shoes to jackets, scents to slacks, he creates wardrobes that are cohesive, contemporary, and individualized. Working with him feels less like shopping and more like being styled for the life you want to step into. Nordstrom Walnut Creek is fortunate to have him, and if you want to look sharp without the hassle, Nhien is the man to call!”
10AM - 8PM
102 Broadway Ln, Walnut Creek
Womens Clothing
“I went with my adult transgender daughter and had the most amazing service. Literally made her so happy to be treated no differently than any other woman there. The woman helping us in the dressing room was best. She was so helpful.”
“Who doesn't love Vans? I love that I can still go and wear them first before choosing. The staff here is awesome. They're super nice and helpful. It makes me happy that it keeps classics around but they still make really cool new stuff.”
“I’ve been shopping at this clothing chain for years and years, I say at least 30 years. They have them in quite a few locations. They have one Napa, Lafayette, Walnut Creek, and I do believe Moraga. They have a wide variety of clothes for men and women and children, this is fascinating for a small chain. They actually have a teenager department for girls and two sections of the women’s department, one for the very mature woman. They even have a shoe section with a very good variety. Also Jewelry and purses. I forgot to mention on the woman’s side, they have undergarments and sportswear.
It truly is amazing the variety of clothing and other things they have in these stores. And the prices are decent. Don’t miss out is my suggestion.”
“If budget was not an issue I think half of my closet would be Marine layer. But understandably so the price is high with high quality. I really love their cozy styles with knits and high quality materials. The fit is really good and all the clothes that I've had from them have really stayed in good shape.”
“The salespeople are very helpful and pleasant and it is a good sized store with a good selection of clothes. I shop the sales which make the prices very reasonable.Maria”
“I love shopping here. The sales associates are so kind, and I don't feel intimidated. They are always helping me if I need them to call another store to look for a size. Out of all the stores on Broadway Plaza, I fee the most welcome at my J. Jill.”
“I received my order and am SO pleased with the item I ordered! It fit perfect (I ordered the size recommendation on the website) and the quality is so beautiful and elegant in every detail.”
“Elegant boutique shopping experience. The staff is attentive, knowledgeable, and professional. I like the natural fabric available at the Eileen Fisher store, they are comfortable and breathe easily. They have a variety of colors and styles from easy, slim, to relax fit. Excellent parking available in the Walnut Creek Broadway Plaza mall Center, refined shopping center, quality boutiques, department stores, and eateries. Great for the whole family!”
“We met Keith over at the Keith Haring collaboration display. SUPER helpful and friendly, made a point to track down one of the shirts in a size they didn't have at the location. Great folks at checkout too.”
“Im so happy with the Service here. I called last night to see if they had a shoe in stock. They held it for me til the next day. Came in today to exchange my husband's shoes and Julie the cashier was great. Many thanks to you all!”
“Andreea and her team are exceptionally well put together. Helped me get the perfect look with multiple shirts long/short and pants for my new corporate position. Definitely have a customer for life!”
10AM - 7PM
1251 S Main St, Walnut Creek
Womens Clothing
“Awesome sales people who were very helpful and provided suggestions and searched for different sizes. Lots of tops, sweaters, pants, dresses, etc. They knew their inventory really well. And, there were several percent off deals. The store was well organized and easy to move around.”
“Disabled and in a wheelchair. I hardly get out but for apts due to the extreme pain from Stage 3 crps and more (worst pain on national pain scale). The lady who helped me was so sweet and helpful! Unfortunately, not many things fit me, but I did find a cute dress. Will be back.”
“I have been shopping with Jinny the past two years. I live out of state so Jinny has had to talk me through choices, figure out sizes and build on the pieces that I already own. She is a joy to work with and has pegged my style and sizing without ever having seen me in person. I can't recommend this store enough.”
“As a loyal customer I’ve been to several WHBM stores around the Bay and southern Ca. The Walnut Creek store has the best, friendliest staff and the store always looks great. I love shopping in WC.”
“Vineyard Vines is one of my favorites store to shop at. They closed the ones at Santa Row & Stanford. When I saw it in. Walnut Creek I was happy. That store is even better than the ones they had in the South Bay. Problem is I am never up there.”
“It is a higher end thrift store that sells clothes, jewelry and home goods. New inventory is added every day. It’s a clean place to shop run by volunteers, and every purchase supports the American Cancer Society.”
“The advisors are very friendly and are attentive to what you need. It's nice to be served by good staff and have good experiences.
Especially when my English is not very good.”
9:30AM - 9:30PM
1295 S Main St, Walnut Creek
Womens Clothing
“I came in this Ross store to find some Christmas gifts! This was, without a doubt, the cleanest, most organized Ross store I have ever been in!! It was also very well stocked, even during the holidays. With all that organization, the gifts were easy to find. Even the checkout line was quick. I also found some really good deals in here, that's always a good thing!! This store is located in the Main Street Plaza in downtown Walnut Creek!”
“I am not one to write reviews but from the moment I walked into this Travis Mathew location I felt like I was family. The employees that greeted me as I walked into the Broadway Plaza location were Jack and Mike. I believe Mike is the showroom manager of the location as he was directing and talking to the other employee's to help customers and was recommending items to the people shopping. Jack and Mike helped me select some items as I told them I was going on a golfing trip. I never felt like the two of them were pushing items on me but more of helping me select the best for me and look good. I ended up spending close to $500 and took advantage of an amazing promo they have going on up until memorial day. Highly recommend. I def will be going back again thank you Jack and Mike.”
“Went to the Walnut Creek store today and was helped by Justin,. I’m a huge fan of Lululemon clothes. What excellent customer service! ! He was so helpful and sweet. Thank you Justin for your great assistance. They have a good inventory of items in the store and if your size is missing they can order it on the spot. ?”
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“Not only is this lovely little shop amazingly curated with the loveliest clothes and beautiful accessories, the shop owner is a gem of a human to have the chance to interact with. She’s so kind and helpful with finding great styles, it’s a whole experience. She really stretched my style pallet while also being super sensitive and respectful if I wasn’t crazy about certain pieces. I walked out with several outfits I truly love and feel excited about showing up in the world wearing. As some of the others mentioned, she offers drinks and it feels like you’ve stepped into a hospitable little piece of Turkey. Several folks stopped in and it was such a friendly and warm environment. Nothing you could experience at a mall or department store. I will definitely be back both for clothes and great vibes!”