-
December 2023 by Gareth P.
As per most of the other comments I was amazed by the forthright honesty and decency of this shop. For our Mazda 6, now out of warranty, I decided to find an alternative to the dealer. I went in asking for everything but the owner told me that I just needed a minor service and some filters cleaned. Ended up costing a fraction of the dealer prices and they did a great job. Will be coming back here from now on.
-
November 2023 by blue tl
Andy and his Crews are honest and very reasonable price for great job
-
October 2023 by Will B.
I've been taking my Honda Civic to Walnut Creek Import Services and Sales for the last 5 years.Andy and his team always do a fantastic job servicing my car, no matter what is needed.My favorite part about the shop is the transparency about the services. Each visit, Andy outlines what needs to be done right away, what will be needed in the near future, and the distant future. He gives me all the info I need to make a decision about what to do, including his recommendation. Now after years of quality work and recommendations, I trust Andy and his team, which is priceless in my book.
-
October 2023 by Maggie C.
My patronage to WCI and Andy starts way back in 1997. My husband and I were newly married, expecting a baby with an income and a car that were shaky at best. Our Acura Legend had many problems but most importantly axels that clicked anytime the wheel turned. Andy told us what was happening, how long we could wait on certain repairs, and what needed immediate attention. He was honest and his prices fair. He really helped us out more times than I can count. My 91 Camry faired better but it still needed it's fair share of work to be safe to drive a new baby in. Fast forward 7 yrs, I was now a single mother driving THE WORST CAR EVER: 2001 VW Jetta. I had no money (in college with a baby) and this car had lots of problems. One day I'm driving on the freeway and the steering wheel starts shaking. I call Andy immediately. He tells me to come right in. He gets in the car with me and we drive around while he explains to me what "steel-belted radials" means. He sends me to the tire store next door NOW and he sees no money that day. Here I am a decade later and I have the catalytic converter swiped off my car, in the middle of the night. Andy informs me of what I'm up against, informs me of the prevalence of this crime in our area, he keeps me posted every few months on when the part is coming. I just got it fixed, finally! I got I'm my car for the first time in over a year and it's running so well that I can't believe it's my car!! It handles better than before it was damaged. I have been a customer for almost 30 yrs. Since I was pregnant with my son (who now is also a mechanic- light duty diesel) and I will continue to be a faithful customer and refer friends, family, and anyone with a car.
-
July 2023 by Sean Williams
Great auto mechanics. Will get good advice, and will not rip you off like some places do. Andy is the best and has been in business for many years.
-
May 2023 by R P.
This shop has been maintaining my car for several years. Everything has been done right the first time. I've never had to return to the shop. Today, I expected a big bill for suspension work and they told me all I needed was tire rotation. Smart, honest and capable. Great shop.
-
April 2023 by Vinny P.
Good import mechanics. Talk to Andy he is the owner.
-
December 2022 by Jonathan B.
These guys do great work, they're honest, and they go the extra mile. My wife took her car to get an oil change at some place in WC and they told her she needed back brakes urgently. I thought that didn't sound right because Andy at Walnut Creek Imports (WCI) had told me we didn't need breaks for another 15k miles and that was about 8k miles ago. So I took the car into WCI today and left it there. Andy called me midday and said 'you still have half the brake pad left. They don't need to be replaced'. Very honest. Then he tells me your right front tire has a screw in it. I mentioned I got my tires at americas tire across the street so he took it over for me to get the tire repaired! That was not his responsibility and they charged me no GM thing to do it. That is great service!
-
December 2022 by Alta Q.
I made a mistake to go to another mechanic. Andy and his shop were highly recommended. They kept me in the loop and fixed my car issues in a very timely manner. Now I can say I recommend them too. Thank you guys!
-
November 2022 by Will Eukel
Been using Andy's shop for over 10 years and this shop has been getting my business, my dad's business, my mom's business and my grandparents business for well beyond that. Unquestionably one of the best auto mechanics in the bay.
-
October 2022 by Leslie G.
We purchased our Jaguar from here because they were fair and pleasant to do business with. We know what to look for as we've owned Jaguars from 1950s models to present day. They were correct about everything on our vehicle. We've purchased "Bella" a couple of years ago. Never had any problems and she drives like a dream! Highly recommend this place.
-
April 2022 by Charles
Upfront mechanics that bring experience and great service. Really felt comfortable with this shop. I'll be using them again!
-
March 2022 by Lynda K.
I read many positive comments from Walnut Creek Import Services' five star ratings. My visit was totally a five star experience. Andy, the owner, got my car in very quickly and clearly explained the maintenance plan for my Camry. A short time later, Cat, the technician called to explain fully the work that was needed to be done right away and what things we'd watch until a later date. Both Andy and Cat are great! I highly recommend WC Import Services and Sales.
-
January 2022 by Max K.
Fair, honest, quick, reliable, and incredible service. I drive a 2009 Prius and this place has saved my bacon more times than I can count. The staff is knowledgeable and professional, communication is on point, and they don't try to rip you off. I've had my engine light checked here 5+ times and I've had my catalytic converter replaced (thieves are the worst). Andy will take care of you and genuinely cares about getting you back on the road as soon as possible. If this place also did medical care, Andy would become my primary physician. Can't say enough about the quality of craftsmanship. Thank you Walnut Creek Import Service and Sales! I hope I don't have to see you soon, but if I do I'll know I'm in good hands.
-
January 2022 by Mohammed A
Andy and his team are the epitome of a perfect mechanic. They are very skilled at working on cars. They are the most honest /transparent mechanic shop I've ever been to. And their prices are extremely reasonable. I stopped going to dealerships a long time ago, and Walnut Creek Import Service is the reason why. Don't take my word for it, take your car there and you'll see just what I'm talking about.Services: Oil change
