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August 2024 by Brad Town
Needed standard maintenance on a 2019 Fusion. My service advisor Tallion was great – he even took time to answer my inane questions.
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July 2024 by Vanessa Welch
I had an amazing experience with WalnutCreek Ford! Andrew was so helpful every step of the way. I was given consistent updates on my car, & he was so eager to help with just about anything! Not to mention they got a huge job done in such little time! 5 stars definitely recommend ?
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July 2024 by Jeff Melodia
Great place to buy a car. We traveled a hundred miles to get our beautiful Mach e at an amazing price with the most helpful sales team. Highly recommend you give this place a try
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July 2024 by Ian Anderson
The folks at Walnut Creek Ford are great. Very good service. Pat let us know everything we needed to know about our Mustang Mach e and made sure we were comfortable before taking off.
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July 2024 by Jared Peña
The service department here is fantastic, communicates well, and always fast.
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July 2024 by Sara zameni
I was thrilled by how smooth and easy the entire process was! honestly, buying a car as a woman can be challenging. Issues like not being taken seriously, dealing with pushy sales tactics, and a lack of transparency are common. However, this dealership addressed all of these concerns perfectly.
The manager Arman, was my superhero! he made sure everything went smoothly. Sales person Omar was super helpful and friendly throughout, making me feel valued and respected. Garrett, the finance manager, was a breath of fresh air! he wasn't pushy at all and handled everything professionally. I highly recommend this dealership for their amazing service and wonderful team. Thank you for making my car buying experience so enjoyable and stress free!
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July 2024 by Fred Tabsharani
The process of purchasing a vehicle often involves multiple interactions between potential buyers and dealership staff. However, this system can sometimes be inefficient, leading to customer dissatisfaction. This review highlights a particular instance of such inefficiency where a potential buyer expressed interest in purchasing a Mach3 vehicle from a dealership in Walnut Creek. Despite providing the necessary information, the buyer did not receive a quote even after waiting for two days. This delay suggests that the current human-mediated process may not be meeting the expectations of timely and effective service. The review suggests that automating car transactions could enhance the customer experience by providing prompt and accurate responses, reducing the potential for human error or delay.
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July 2024 by Daniel Z
Went to Future Ford of Concord first, then came here, and I'm glad that I did! This has been the best experience I've ever had at any dealership. Special thanks to the Managers Arman, Kerry and the salesperson Omar. Also, the GM is the nicest person you’ll ever meet. The professionalism, transparency, and genuine care shown by the entire team were exceptional. This place proves that a dealership can be both honest and profitable. I highly recommend this dealership to anyone looking for a hassle-free, trustworthy car-buying experience.
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May 2024 by mhonsi ferreras
I bought a Maverick here just yesterday- no mark ups! Man it's refreshing to know there are dealership out there that are honest like Walnut Creek Ford. Marvin is my sales person. Very nice guy! Thank you ?. I drove more than an hour just to get this Maverick. Worth it ??. Give them a call if you see a vehicle you like, no mark ups! Thank me later.
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May 2024 by Austin Vella
Walnut Creek Ford, and particularly my sales representative Omar, exceeded all expectations. Omar exemplified professionalism and class, providing a refreshing non-pushy approach to car sales. He took the time to understand my needs and ensured I received the best possible offer, making the entire purchasing process seamless and enjoyable. In fact, his exceptional service led me to purchase not one, but two cars from him. He helped me take delivery of my Ford Maverick Order, and we purchased a MachE from him as well. If you're in the market for a vehicle and appreciate top-notch service, look no further than Walnut Creek Ford and ask for Omar.
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April 2024 by Hunter Jones
Couldn't be happier with our experience with Pat C. and the rest of the WC Ford team. If you're thinking of getting into a new car, head over to WC Ford and ask for Pat! Thanks again!
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April 2024 by frank p
I took my 2021 Mustang in for some warranty work Ron Manning in the service department was outstanding he treated my car as if it was his own he kept me updated every day to let me know the progress took care of everything beautifully can't say enough about this dealership wonderful service department service advisor Ron Manning is the best if you ever need your car worked on walnut Creek Ford is the best place to go ask for Ron Manning
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April 2024 by Brad
Great service ! I bought my new Maverick yesterday and it was so easy and fast ! Highly recommend salesman Mariano , He's very good and does what he says he's going to do.
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March 2024 by Tural Jafarli
I picked up my Maverick today. Excellent customer service. Great professional team. Steven, Jeremy and Camron thank you so much for your help. Highly recommended ?
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March 2024 by leo mcm
Excellent customer service! Everyone is friendly and engaging, helpful but not pushy when it comes to sales.
