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December 2023 by Roseann Krane
Allstate has been very supportive and helpful with all my situations including fire, inside hiuse flood, and other problems. They have provided the best home insurance. I appreciate the Tyler Johnson agency in Walmut Creek California.
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November 2023 by Paul Moreton
I highly recommend this agency. I’ve been with them for MANY years, and I’ve always had exceptional customer service from the staff.
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November 2023 by sean sweany
Tyler Johnson and his agents are the best.
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October 2023 by Keila Morris
I have a new small business. Boo and Tyler went through how I operated and all my concerns to make sure i had the plan that worked best for me. I was wonderfully surprised by the care and attention given to making sure I felt confident and new exactly what would and wouldn't be covered under my plan. I'm SO happy with this decision and I am very grateful for this stellar team. They really went above and beyond to explain everything to me and make it clear they have my back should i have any questions. I already feel so much better!Thank you!
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September 2023 by Kirill Makarov
Hello.I don't recommend these "brockers". The first time for the next six months they gave me a pretty affordable auto insurance "full coverage" but after this period they sent me three times more cost for the next six final months, explaining that the company changed my policy in California and not only their company increased the cost.I called several companies for a double check and nobody commented about California changes .The General company gave me a better offer than others and this cost was less than Allstate gave me the first time. It is not an advertisement of The General company, no. It is an example.I know what happened. When I talked with their agent I explained my problems with details and after six months they used my situation against me to make more money.When I cancelled the contract because my 2k per year became to 6.6k they sent me an invoice for the cancellation fee and when I didn't pay it they sent a request to the collection services agency.It is an extortion and scam company.I highly recommend finding another company, don't waste your time.
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August 2023 by Cindi Dwyer
Tyler helped us navigate through the loss of our homes in the fires of 2017. He was always receptive to call, and supportive of our concerns.
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May 2023 by Ehab E.
I tried buying insurance through this office but was caught in a catch 22. Since I was a prior customer of another broker down south, they owned my rights as a customer with Allstate. Policy's recently changed with the requirement of an in person vehicle inspection prior to acquiring insurance. Well, my former agent is down south, 6 hours away and knows I won't be going there. Subsequently, I'm being held hostage with no response for two days now!!Until Boo went out of her way, past hours to find me a broker to help! I don't see customer service like this anymore!!! amazing!! thank you very much
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March 2023 by Tim Morrison
Tyler and all the staff at this agency are outstanding. I’ve been with this agency for over 40 years. Have never considered changing insurance companies as long as I can be with this agency.
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September 2022 by Blanca Montanez
I just want to share my experience with Allstate which has been a very professional experience and they have met all my expectations I've had two incidents and they have been there 100% for me and my family I have security with them I would never change my insurance
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August 2022 by Charlie Vezzali
Great agency, detailed analysis of our insurance needs and prompt/professional follow up.
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June 2022 by Mike B.
A friend of mine has been with Allstate for 35-40 years. Great service when taking your money and you have no claims. 1st claim she ever filed, denied, and he doesn't return her calls. Friend of mine had the same claim with another insurance company and they took care of it. Guess she was not in good hands after all!! Not a good company or agent to trust with your insurance needs.
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May 2022 by Yohannes Afework
All my interactions with them have been pleasant and professional. They are patient and walked me through my insurance options when I got on board and made sure I understood everything. Great experience overall, I recommend them without hesitation!
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March 2022 by Joseph M.
A year ago I left Liberty Mutual and found the best rates in the insurance industry and a group of professionals who wrapped their hands around me like family with Boo, Tyler, and Katie... and it's been such a rough year with 4 accidents in one year, none at fault, and 1 all state has stood behind me while it's litigated in subrogation with another carrier who didn't want to accept liability! They truly stand behind their moto, and I am in good hands! Love you guys appreciate all the support! Call BOO for a quote she won't be beat and she truly loves what she does!!
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June 2021 by Martha G.
We have been with Allstate for 40 years, and the prices were best. Allstate now offers homeowners insurance, which was brokered out before. Our homeowners policy was reduced by 2/3 of the previous cost. I have compared our rates with Progressive and GEICO, and Allstate was always cheaper, since we're given an annual loyalty discount. It has paid off to stay with one company, rather than keep switching every year which can be confusing. We have 4 cars - Porsche 911, an antique collector car and 2 BMW SUV's and we were pleased with the service, knowledge and advice on reducing my rates. The after hours customer service is great and I think they're so great. I always follow up with calls, and don't wait for someone to call me back after I send an email. Adding a car is easy, since I have all of my paperwork ready to go. Our agent retired, and Tyler Johnson took over our account. He is great and always reaches out to us. They're awesome!!!
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June 2021 by Arianna R.
I've been with Tyler Johnson Allstate for well over 5 years now. They have always worked so well with us as our life has progressed with new vehicles and a new home. Katie has always been my go-to and is always so helpful to get the information I need in a timely manner. I look forward to many many more years with Allstate!
