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March 2024 by Julie N.
My husband and I were in the Steinway store today and were very impressed with the showroom. Justin was knowledgeable and passionate about the Spirio pianos. He demonstrated how they worked and answered our questions. The Spirio technology is incredible.
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March 2024 by Jeff A.
Extremely supportive experience. There are many options present in the gallery and the staff create a zero pressure environment. I started out with a very nice used Boston brand piano, their mid-grade. Two years later I graduated to a Steinway B. The trade in program gives you confidence that you can buy what works today and upgrade later.
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February 2024 by Jessica R.
The Steinway & Sons Piano Gallery is a beautiful showroom that is such an experience to visit. The manager, Justin, is very knowledgable and kind. I highly recommend going here because he went above and beyond to educate me and make sure all the questions I had were answered, and I came out learning more than I'd thought I would! I'm sure he does the same for all of his clients.
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February 2024 by min t.
Lovely Steinway shop! It's close to restaurants and in downtown Walnut Creek. I recommend this place. The manager - Justin is great to work with!
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February 2024 by Maureen S.
You will be very happy if you buy your piano here! Ask for the manager, Justin Levitt!
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January 2024 by P. E.
Not just world-class pianos--world-class service! Justin listened to my needs and helped me select the perfect piano. The experience was top-notch from start to finish. I would never shop anywhere else for a piano.
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January 2024 by Yan H.
Justin was awesome to help us to get our new piano. My son loves it a lot! It is very happy experience for us in this Steinway store.
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January 2024 by P. E.
I had the best possible experience trying pianos over the course of multiple visits and finally selected the perfect piano for me with Justin's help. Justin provided invaluable advice and perspective and made the purchase and delivery experience flawless. World-class service. If you are considering a Steinway, I can't imagine shopping anywhere else.
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October 2023 by Somiah Nettles
I had a fantastic time at the Disney Steinway Spiriocast event last afternoon. Justin Levitt, Steinway manager, kept me in great company. He also performed his own piece, which I believe I helped name. I’m looking forward to my next visit!
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October 2023 by Shaughnessy Wagner-Levitt
I admit I'm biased, but honestly, the manager, Justin Levitt, will go above and beyond for any of his clients. He's a very patient and selfless person and believes in making every client's experience the best one ever!
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October 2022 by Grace Manlapaz
Bought this beautiful piano two years ago, the more I played it, the more I love it. It is a good investment and quality. Great customer service. Definitely recommend it.
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September 2022 by Nicole Curcio
We recently purchased a beautiful Boston piano from the Steinway Piano Gallery with Justin and are so glad we did. Our daughter is the piano player and thanks to Justin opening his gallery for piano recitals, she had a familiarity with the store and the pianos there.We were not aware that we needed an appointment to enter the store to inquire about the pianos, but Justin graciously gave his time and allowed us into the store. His guidance through the whole process was amazingly thoughtful and focused on what was best for our daughter rather than just upselling on the most expensive pianos.He allowed our daughter to play any and all the pianos to discover which sound she liked the best and proceeded to teach us about the different instruments along the way. Once we narrowed down the couple we liked, he demonstrated his phenomenal abilities by showing us the range of the pianos and encouraged our daughter to do the same.At no time were we pressured to buy anything and it was a very comfortable experience. He was absolutely correct that it would enhance the joy of music within our daughter as she wants to practice more than ever before.As she progresses on her musical path, we will without a doubt reach out to Justin again for the next step in her development and purchase a Steinway piano from him.We highly recommend Justin and the Walnut Creek Steinway Piano Gallery and are so grateful to have a truly talented professional such as Justin in the Bay Area.-Robert and Nicole Curcio
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August 2022 by Mark Foster
The Spirio experience was amazing. To see someone play a piano in New York and see the piano in the Steinway Walnut creek piano store actually playing as the artist was playing with no Latency was futuristic and ahead of our time. I never thought this technology would be around while I am alive. Hats off to you again Steinway. You always seem to be at the top of your game. I hope to get one of these one day soon. A model D Spirio of course. Thanks for the concert and demo Justin. And most of all your friendship.
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July 2022 by Vivian Shen
Purchasing a Steinway is a lifetime investment, our sales manager Justin made the experience like buying for himself! Now we can enjoy our daughter playing the authentic world class music instrument live at home day in and day out!
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May 2022 by Betty M.
As a piano teacher, I have been to many piano stores and Steinway’s Walnut Creek Steinway Gallery is such a wonderful pleasure to visit. Besides the beautiful Steinway pianos, manager Justin Levitt, is an absolute joy to work with. His knowledge of the pianos and their history, including all of the recent innovations, as well as himself being a pianist and composer who can notice the subtle differences in touch and tone between various pianos, make him well qualified to help his clients select the best piano for their needs. I have seen him work with one of my adult students in finding her piano. He has such a kind and gentle way of presenting the pianos to his clients. He plays for them and explains about the piano parts and functions, pointing out various design features which make the piano unique. He also explains that in getting a high quality piano, one can also improve one’s playing by having the ability to play more expressively, rapidly and project more power because of the instrument. Justin is also exceedingly conscientious in following through with all of the after purchase tunings and any other piano needs or adjustments the client may need. But beyond his professional manner, his piano knowledge, his friendly and non pressure approach, his love of music and Steinway, Justin is truly a sincere, honest and caring human being who goes the extra mile for people. I highly recommend Justin Levitt and the Walnut Creek Steinway Gallery for all of your Steinway needs.
