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March 2024 by Missy Nelson
The staff here is always helpful
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January 2024 by Noel Ong
like other pharmacy, people working are very busy. However they do their job very well and timely.
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October 2023 by David Sachs
I was in the middle of picking up my prescription when they said they were on lunch and couldn't help me anymore. Mid-transaction! Ridiculous.
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September 2023 by Ariel S.
This pharmacy is absolutely horrible. They are extremely unorganized and always out of our child's medication. This Safeway at downtown Walnut Creek in general has amazing customer service but the pharmacy is an absolute disaster. It's always one issue after another with them. We have never gotten her pills on time. An absolute mess!
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August 2023 by Diane R.
Poor service. Prescription sent day before but no service next day. Delayed and asked to sit around to wait.
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June 2023 by Kr Tong (KR)
every day its just a new health code violation. spray painting the refridgerated stands without ventilation so the whole store smells like paint fumes, hoses for said paints right where customers can get tangled and trip with nobody around, digging up old tile and concrete with dust over all the aisles. just some tarp thrown over some of the fruits while they did it, with apples uncovered feet away from the bull dozer doing it. The two men seemingly overseeing the operation just grandstanding trying to look important. safeway needs to close while this construction goes on. this is such a health risk. dont buy anything that isnt wrapped in plastic from this store.
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April 2023 by Cheresa C.
I've ordered Safeway Bakery cakes for the last 10 years ..at least always always got compliments on how good it was and how fresh it tastes. Per usual I ordered one for my own Birthday this past Sunday April 23.I am fully aware to order 24 hours in advance for special cakes. Done. Picked up at said time to take to expensive Resturant here in walnut creek. VERY DISSAPPOINTED!! Decorations were good but taste was HORRIBLE! the cake tasted days old very stale!! Bakery dropped the ball on this!!
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March 2023 by EVAN DISICK
Small so they know you and your meds after a while. Which can really come in handy if you’re going away and are in a jam… needing your Rx a day early, for example. Or any other number of hiccups that can occur dealing with refills, coverage, etc. Danielle and Christina are the two main pharmacists (not technicians) - they have been there for several years each. Possibly even more than a decade. You don’t find that anywhere else anymore and the small size means that they are able to almost keep an eye on everything that’s going on. Way moreso than your typical huge pharmacy wirh 4 or 5 technicians, who turnover every few months, and one main pharmacist, who ends up being way too overwhelmed and not at all in the mind frame to help you.But I love that really very few people are ever there in line. So after reading my review I beg you to stay at your own old pharmacy and don’t crowd this one. It’s taken. Lol.
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November 2022 by Esen D.
Extremely slow, no concept of keeping appointment timelines. Crowded waiting area. Worst pharmacy I've seen in my life.
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September 2022 by Robert B.
Excellent pharmacy, even tho they are extremely busy they do a marvelous job. Thank you!
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September 2022 by Marc D.
Ten days ago I signed up for a Moderna booster. Safeway send 3 reminders over that period before the shot. When I arrived today, they had no Moderna booster, only Pfizer. I guess they can't be bothered to inform people who have an appointment that the brand they specified is not in stock.
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September 2022 by Jonathan Pence
I only go here when I'm visiting from out of state, which sometimes is a lot, but I would like to say that the (head?) pharmacist here is very nice and professional and that I've never had anything other than a good experience with the pharmacy in general.
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September 2022 by Andrea M.
I have been going here for years, the staff has always been professional , kind and helpfulll.... lines are long everywhere so showing some patience is always best . I feel that those who want things snappy, quick and lack social skills should maybe go to one of the drive thru pharmacies instead of a walk in , in person connection with the pharmacy.. Perhaps it's "you "and not always "them" who need to adjust to the " outside" world when you are out and about in public?? The Staff in Broadway WC are very helpfull when asked for assistance in a courteous manner.. I can only hope you go to a different grocery store to shop next time if this store makes you rude , demanding and. Grumpy so much then please do go elsewhere that way I don't have to listen to you complain in the store as other shoppers are having a. Pleasant time doing their daily routine of grocery shopping... Also more parking room for everyone who likes this store!!
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May 2022 by Saemlinh I.
Came in here for some quick pre-hike food. Picked up a Boar's Head roast beef sandwich and Naked Protein. This refrigerator is not cooling the drinks. Pressed juice that will go rancid if not kept refrigerated. Customers WILL get sick if this isn't remedied NOW! Good news is that they had Naked in another refrigerated area. Also homeless guy talking about how he woke up earlier that morning having been "bitten" by a woman. He was picked up by EMS.
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May 2022 by Jason L.
While looking for some produce there, I asked Karl for some help in finding some produce. I had to ask 3 times before he would answer me. When he finally did, the only thing he said was that he could not help me. He was very rude and very unhelpful. Poor customer service and extremely unprofessional was Karl. If you go to this store, know that Karl is a bad person to ask your questions to.